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Hotel Europe

4.0 star property

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Photo gallery for Hotel Europe

Exterior
Front of property
Front of property
Breakfast, lunch and dinner served
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Dufourstrasse 4, Zürich, ZH, 8008
  • Place, Kunsthaus Zurich
    ‪9 min walk‬
  • Place, Zurich Town Hall
    ‪12 min walk‬
  • Place, ETH Zurich
    ‪17 min walk‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Europe

Hotel with a restaurant, near Kunsthaus Zurich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Europe offers 36 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Zürich hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Hotel Europe. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Kunsthaus Zurich and Zurich Town Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Europe.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Restaurant Max & Otto - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Max & Otto

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Pet fee: CHF 30 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Zurich
Romantik Hotel Europe Zürich
Hotel Europe Zurich
Romantik Hotel Europe Zurich
Romantik Hotel Europe
Romantik Europe Zurich
Romantik Europe
Europe Hotel zürich
Romantik Europe Zürich
Hotel Europe Hotel
Hotel Europe Zürich
Romantik Hotel Europe
Hotel Europe Hotel Zürich

Hotel Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 412 reviews
Rating 8 - Good. 131 out of 412 reviews
Rating 6 - Okay. 33 out of 412 reviews
Rating 4 - Poor. 5 out of 412 reviews
Rating 2 - Terrible. 9 out of 412 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damaris

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Zurich, conveniently close to Zurich old town, near the lake and nonetheless very calm area. We will come back for sure!
Stayed 1 night in Oct 2025

6/10 Okay

Delgertsetseg

Travelled with family
Liked: Staff & service
It was not as good how it looked on the picture. Reception area was like restaurant reception and everything was so small.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 5 nights in Jul 2025

10/10 Excellent

Aida

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location , very clean great employees
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Touring Switzerland

Wonderful hotel, area highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yelyzaveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

What a wonderful little hotel. Very friendly personnel, has everything needed, great location. Room has been recently refurbished, can’t recommend it enough
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel provides 5-star service. The room was quiet and the bed very comfortable. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

jun

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Nthabiseng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location & Friendly staff..
Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely and we had a great stay. However they do not have air conditioning.
Stayed 2 nights in Jul 2025

8/10 Good

STACY

Stayed 1 night in Jun 2025

8/10 Good

Chantay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. Clean property with character. Fantastic breakfast, comfortable bed (very high!) and great location. Only negative experienced was the chandelier rattled with upstairs guests movements.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel not up to expectations

I was very disappointed with the hotel during my stay. The room was not pleasant, it was quite dark and the shades created a weird orange color in the room, the room did not have proper air conditioning but rather a fan, the reception closed in the night and there was no staff available to help, in the morning I asked for a dental kit and they had run out, and the breakfast buffet was very simple and not good quality ingredients. I would understand all this from a three star hotel but not a four star hotel at a considerable cost. I would not recommend anyone to stay here except with the simplest expectations, and I certainly did not enjoy my stay.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
An amazing spot, just around the corner from the lake. Dont expect a cold room in the summer as we got there and the room did not have AC. Another note is that we ended up missing dinner one night because the kitchen closed early. Be there before 930 if you want food
Stayed 2 nights in Jun 2025

8/10 Good

DAWN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in a very convenient place. Close to the lake, restaurants, and shopping.
Stayed 2 nights in Jun 2025

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and wonderful staff. Property was a bit dated but could be considered "charming". It was hot and muggy so lack of AC or a fan in the room made it a bit uncomfortable. Overall would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leslie

Great location and kind staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and super friendly. Hotel located in a great spot for walking about and getting the tram. Breakfast was nice and they accommodated for me being gluten free ( so had gluten free bread each morning already waiting for me).
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and friendly staff!
Stayed 1 night in May 2025

6/10 Okay

nongnooch

Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jada (not sure I spelled it correctly) was especially warm and welcoming at the breakfast. She sang as she worked and made the best cappuccino. She was so accommodating and attentive. Best employee ever!
Stayed 2 nights in May 2025