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Aparthotel

INSIDE FIVE City Apartments

3.5 star property

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Photo gallery for INSIDE FIVE City Apartments

Family Studio (Comfort)
Lobby
Property entrance
Exterior
Family Room, Garden View (Comfort) | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Motorenstrasse 11, Zürich, 8005
  • Place, Swiss National Museum
    ‪15 min walk‬
  • Place, Bahnhofstrasse
    ‪20 min walk‬
  • Place, ETH Zurich
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View

Comfort Triple Room, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Twin Room (Basic)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Classic Twin Room (Basic)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Classic Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Garden View (Comfort)

Family Room, Garden View (Comfort)

Family Room, Garden View (Comfort)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio (Studio)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Comfort Studio (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Studio (Comfort)

Family Studio (Comfort)

Family Studio (Comfort)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Studio

1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

INSIDE FIVE City Apartments

Laundry facilities, express check-in, and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include a garden and a picnic area. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Weekly housekeeping is available.
INSIDE FIVE City Apartments offers 28 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zürich aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at INSIDE FIVE City Apartments, you're just a quick walk from St. Josef Church. Features include free WiFi in public areas, plus an area shuttle (surcharge) and laundry facilities. This comfortable aparthotel has 28 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi
  • Services include luggage storage and a virtual front desk
  • Just a 4-minute drive from Bahnhofstrasse and a few minutes from Letzigrund Stadium
  • Local-area shuttle service available for a fee
INSIDE FIVE City Apartments offers its guests a garden, a picnic area, and laundry facilities. Public spaces have free WiFi. INSIDE FIVE City Apartments also features express check-in, express check-out, and an elevator.

Smoking is allowed in designated areas at this 3.5-star Zürich aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 28 units
  • Garden
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets and service animals are not allowed at INSIDE FIVE City Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

INSIDE FIVE City Apartments Apartment Zürich
INSIDE FIVE City Apartments Zürich
INSIDE FIVE City Apartments Aparthotel
INSIDE FIVE City Apartments Aparthotel Zürich

INSIDE FIVE City Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 154 out of 529 reviews
Rating 8 - Good. 187 out of 529 reviews
Rating 6 - Okay. 104 out of 529 reviews
Rating 4 - Poor. 51 out of 529 reviews
Rating 2 - Terrible. 33 out of 529 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The description of the room i booked was for a family of 4 with a separate bedroom and separate living/dining area. All we got was a room with 2 double beds squeezed in and a table in the corner with 3 chairs and 2 cups. Pillows were old, worn and awkward. Towels were also tatty and old. Mould in bathroom and kitchen had to be cleaned before we used sink. Upon check in i had complained about room but was ignored. Wasn't until i was asked for a positive review before check out that my concerns were finally addressed. Apparently there are no family rooms so unsure why the false description advertised. Not cheap for Zurich apartments so will never return here. Try elsewhere
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Amazing breakfast, friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Katie

Travelled with group
Disliked: Room comfort
We arrived at the check in time and no one answered the call box, so we called the number on the door. Someone answered and said they would be down in a couple minutes. 10 minutes later, we were finally let in. Only two of the three washing machines and one of the three dryers was working, but there weren't any signs saying they were out of order. Also, there are signs in the unit saying if you don't follow cleaning instructions, you could be charged an extra $60, and daily room cleaning is an extra $10 per day per person. I don't know if this is normal in Zurich, but it's the first time I have seen it. The unit was spacious and the cost was affordable in comparison to other properties.
Stayed 2 nights in Dec 2025

8/10 Good

Sanjeev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay. Close to lot of restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, property conditions & facilities
Well equipped, no complaints!
Stayed 2 nights in Nov 2025

10/10 Excellent

Niall

Stayed 2 nights in Nov 2025

6/10 Okay

Hugo

Travelled with family
Disliked: Amenities
Considering the hotel prices in Zurich. You get what you pay for.
Stayed 2 nights in Nov 2025

8/10 Good

xiaofeng

Stayed 1 night in Nov 2025

6/10 Okay

Maanne

Liked: Cleanliness
The property is generally okay and has basic kitchen utensils. However, I must say the communication and staffing are poor. Despite the email stating that a team member would assist during check-in, this was not our experience. We followed the instructions and rang the bell for the office, but we waited for 10 minutes with no response. Ultimately, it was a fellow guest—who was also waiting for assistance—who let us in. Once inside, we waited another 10-20 minutes to be checked in. The staff member who finally assisted us also appeared to be a member of the cleaning staff. Their attentiveness to guests seems unreliable, as we repeatedly saw other guests waiting around the property for extended periods without being attended to.
Stayed 1 night in Nov 2025

10/10 Excellent

Enquan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is nice & clean, the staffs are helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Edgar G

Travelled with family
Disliked: Amenities, property conditions & facilities
The pillows is no good.
Stayed 2 nights in Oct 2025

8/10 Good

Thaddeus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They are very accomodating on early check in. Close to train station and grocery stores. Will come back again in the future.
Stayed 2 nights in Oct 2025

8/10 Good

Liciane

Stayed 1 night in Oct 2025

8/10 Good

Yazan, Calgary

Liked: Cleanliness, property conditions & facilities
Good quality
Stayed 2 nights in Sep 2025

6/10 Okay

Xiao

Disliked: Property conditions & facilities
Office manned only for 3 hours during the day, making it hard for people without international phone lines to get in touch and check in on Time. Nice you are in, they are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Salim

Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

KUNAL, Kolkata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice overall experience was good. Very neat and clean apartment. Relatively smaller in size as compared to other apartments with 3 occupancy. Very clean kitchen and appliances.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael, san diego

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
HORRIBLE! My wife and I travel extensively and the was THE WORST EXPERIENCE EVER. No hot water first day. Called phone number listed as hotel contact but was answered by owner/manager (or someone). The man was rude, angry that we called, and uninterested in helping. He told us to call the office (his was the only number listed. We had no office phone number). No channel changer. Horrible beds and pillows. Old, run down unit with horrible, offensive stench. Candy, empty water bottles and a thick layer of dust under the bed. I had to shower immediately after arriving at the next hotel to wash the unclean feeling I still had from Inside Five. Would NEVER, EVER, EVER stay there again.
Stayed 3 nights in Sep 2025

4/10 Poor

Rob

Disliked: Cleanliness, room comfort
We were very disappointed in our stay. The room was late being ready and we had to wait in the lobby even though we actually showed up after the check in time. The bed only had one single comforter for the queen size bed and two people. We wanted to turn on the fan as the room was very stuffy, but the fan was so grimy and almost disgusting, the night table beside the bed was broken and unusable, and overall the room was not well cared for. The walls are very thin and not noise resistant at all. We could hear people talking and using the bathroom etc. It is quite a walk from downtown. While we were aware, it seemed further than advertised. In general, not a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was easily accessible from the train station. About a 15 minute walk on nice sidewalks. Room was nice enough for the price. The staff was helpful and kind and allowed us to store our bags and actually checked us in early.
Stayed 1 night in Oct 2025

10/10 Excellent

nasrin

Stayed 2 nights in Sep 2025

4/10 Poor

John

Travelled with partner
Disliked: Property conditions & facilities
Studio was quite small No air conditioning The double bed had a ill-fitting doona ie. the doona was under-size & probably more suitable for a single bed ( photo available ) The shower was very small The shower screen doors did not fully close ( photo available ) Door to shower/toilet room had no door stopper ( photo available) In short, we would not recommend this facility to anyone!
Stayed 2 nights in Sep 2025