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Romantik Hotel Schwan

3.0 star property

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Photo gallery for Romantik Hotel Schwan

A hotel with outdoor seating, potted plants, and a sign reading "Hotel Schwan".
A town with traditional half-timbered houses, a church steeple, and a car parked on the street.
Restaurant
Lounge
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
Zugerstrasse 9, Horgen, ZH, 8810
  • Place, Horgen Ferry Terminal
    ‪3 min walk‬
  • Place, Kaepfnach Mine
    ‪18 min walk‬
  • Place, Bahnhofstrasse
    ‪16 min drive‬
  • Airport, Zürich (ZRH)
    ‪29 min drive‬

Room options

View all photos for Basic Double Room, Private Bathroom

A hotel room with a large bed, a wooden wardrobe, a small table, a chair, and a television.

Basic Double Room, Private Bathroom

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a window with curtains.

Comfort Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Suite

A living room with a sofa, a coffee table, a TV, and a window with curtains.

Business Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Private Bathroom

A hotel room with a bed, a desk, a chair, a small table, and a cabinet.

Single Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a TV.

Deluxe Double Room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

A room with a striped sofa, a small table, a chair, a desk with a lamp, and a window with floral curtains.

Family Suite

  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Romantik Hotel Schwan

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and express check-out are onsite.
Romantik Hotel Schwan offers 22 accommodations with minibars and complimentary bottled water. These individually furnished accommodations include desks. Pillowtop beds feature down comforters. Cable television is provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Romantik Hotel Schwan, you'll be close to Lindt & Sprüngli Chocolateria. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 11 minutes by car from Lindt & Sprüngli Chocolateria and 9 minutes from Ticino Theater
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Romantik Hotel Schwan. For a fee, parking is available.

This 3-star Horgen hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM.
Romantik Hotel Schwan has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Shopping centre
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Tuesday - Saturday (7:00 AM - 10:00 PM) and Sunday - Monday (7:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per day
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Tuesday - Saturday: 7:00 AM - 10:00 PM
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Schwan Hotel & Taverne
Schwan Hotel & Taverne Horgen
Schwan Taverne
Schwan Taverne Horgen
Schwan Hotel & Taverne Horgen, Switzerland - Canton Of Zurich
Schwan Hotel Taverne Horgen
Schwan Hotel Taverne
Schwan Hotel Taverne
Romantik Hotel Schwan Hotel
Romantik Hotel Schwan Horgen
Romantik Hotel Schwan Hotel Horgen

Romantik Hotel Schwan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 136 reviews
Rating 8 - Good. 37 out of 136 reviews
Rating 6 - Okay. 9 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 5 out of 136 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, amenities
Very good service, nice rooms, great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kittipong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I had issue with the airline, the staff helped me contact the airline and allowed me to check out at 2 pm. I am really grateful to her
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
The staff was terrific and the food was excellent. Reception was extraordinarily helpful with orientation to the area, use of public transportation and we particularly appreciated the very positive and joyful service in the dining room. The enthusiasm of the staff made us feel well cared for and very welcome.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities
Top
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and family friendly hotel in a magic Swiss town!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, charming small hotel, in a lovely location - a highlight of my trip.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying and dining at the Schwan for many years and always look forward to our next visit.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive and friendly, restaurant tavern amazing!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

MI DYA

Liked: Cleanliness, amenities, property conditions & facilities
Quaint stay and we got in late, but the owners ensured it was easy for us to check ourselves in. Breakfast was good and the thoughtfulness of the owners are in all the details.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel close to public transportation

very nice historic hotel in historic part of town. Ready access to public transportation as main train station is in short walking distance. Rooms are small but very cozy and comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the center of the old town of Horgen and still close to the lake and public transport. The room was quite cosy, but since the building is very old, one can hear a lot of footsteps from the room above. Other than that and the too stuffed pillows, my stay was great. Lots of attention to detail and a huge selection on the breakfast buffet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely!!! The breakfast was delish! It was the perfect end to our European holiday. We so greatly appreciated the staff and their help! Everyone was so friendly and helpful. The room was exceptionally clean and views were beautiful. Highly recommend this hotel for your stay!!
Morning breakfast included the best little donuts.
Awesome little Italian coffee machine in our room. View from our room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Romantik hotel! My husband, 2 daughters and I stayed for 3 nights and loved our room, location and cosiness of the hotel! Would definitely book again!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and host congratulations!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The property is under new management whose energy and flair has made a big difference. The restaurant is excellent and the rooms comfortable.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Excellent hotel with lots of charm. Large room and all amenities, portable air con which was great. We stayed 7 nights and could not have picked better. Lovely breakfast served. Staff are excellent, attentive and polite, nothing is too much trouble. Great location to train station to get about and Horgan is a pretty suburb. Host runs a very efficient hotel, we will definately recommend to others.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Chrisistopher

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Schwan has always been a nice place to stay. It was recently purchased by new owners who have changed up the offerings a bit and bring a very welcoming feel to the hotel! It was a noticeable difference and really made a difference.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Nicholas or Amy

Liked: Cleanliness, staff & service
We had a nice stay overall but the parking garage recommended to us by the hotel was such a colossal rip-off, I’m very upset by that considering how inconvenient it was.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely hotel! I felt like I was in a Disney movie. Beautiful hotel and surrounding area. Cobbled stone streets, charming clock tower and old buildings everywhere. Near lake Zurich. Absolutely beautiful. Unfortunately being in a small town, my partner faced some discrimination. I am white and “looked” Swiss and had no problems, he is Persian and got many stares and was not treated respectfully by all in this small community.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom was fine but the floor was creaky; recommend that they install carpet pads or something. Every time one walk on the floor, the floor shake. We are not heavy set people.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Morgan-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond expectation! The village was beautiful, the hotel was wonderful, the room was adorable. The entire staff was amazing! Pascal checked me in and asked what I was traveling for and then remembered across my entire stay and asked how the concert was! The gentleman at the desk assisted me with the public transportation schedule. Sabrina and the other girls were all very attentive at breakfast and it was delicious. I only had time for one dinner in the hotel and it was just fantastic. First time traveling to Switzerland and will not be the last. Thank you so much for an impressive first experience.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Nirit

Liked: Staff & service, amenities, property conditions & facilities
I was surprised not to find air conditioning in the facility but I guess thats common in these kind of historic European buildings. Having said that, it is so charming and well situated and the staff was so thoughtful and accommodating that it more than made up for this detail. They aired the room with fans, called me to set up convenient after hours check in and did all they could to make me comfortable. Exceptional people. Will look forward to seeing them again!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with 5 star food

Hotel has a ton of charm located in a very cute town just outside of Zurich. Owners are wonderful and very hospitable. Hotel is surrounded by cute shops and across from a great wine bar. Only a short walk to the Horgen train station. Only a 15-20 min Uber or train ride to Lindt. Not really a downfall but more of a PSA… the hotel does not have a working lift so if you are in the top room like us, it was quite a few steps to go up with luggage. Top room does not have WiFi. Not a problem for us as we had hot spots but if you need to work, that room is not ideal. The food at the restaurant was by far our favorite meal while traveling in Europe. Highly suggest dining at the tavern on site. Overall a great stay!
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Pete

Disliked: Cleanliness, staff & service

Not even a posh b&b

management didnt except the fact that we had been given a sub standard room and not the one we booked. Very minimal and poor house keeping, reported blocked sink on a number of occasions nothing done, nothing available in the evening most of the time, this property is more like a bed and breakfast not a hotel, we were very disappointed. No customer care at all.
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Maurice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I do not recommend this hotel

Three issues: - there is a lift but it cannot be used by customers who arrive with luggage, and nobody offers to help… - the electric plugs do not work 100% ( one out of three was dead…) - the internet was working sporadically only In conclusion, the price charged is excessive.
Stayed 1 night in Jul 2023