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Swiss Chocolate by Fassbind

3.0 star property

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Photo gallery for Swiss Chocolate by Fassbind

Panoramic Double Room
Creator video - submitted by Take off with tor
Lobby
Free toiletries, hair dryer, towels
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Zähringerstrasse 46, Zürich, ZH, 8001
  • Place, ETH Zurich
    ‪3 min walk‬
  • Place, Swiss National Museum
    ‪6 min walk‬
  • Place, Bahnhofstrasse
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Business Single Room

Premium bedding, down duvets, minibar, in-room safe

Business Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

TV

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Double Room

Premium bedding, down duvets, minibar, in-room safe

Business Double Room

8.2 out of 10
Very good
(26 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room

Premium bedding, down duvets, minibar, in-room safe

Business Double Room

  • Sleeps 2

View all photos for Double Panoramic Room

Premium bedding, down duvets, minibar, in-room safe

Double Panoramic Room

  • Sleeps 2

View all photos for Business Single Room

Premium bedding, down duvets, minibar, in-room safe

Business Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • Sleeps 3

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About this property

Swiss Chocolate by Fassbind

Hotel with a 24-hour front desk, 8-minute walk to Bahnhofstrasse
A business center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Swiss Chocolate by Fassbind offers 50 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Swiss Chocolate by Fassbind. During your stay, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Bahnhofstrasse and 5 minutes from Hallenstadion
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Swiss Chocolate by Fassbind.

This 3-star Zürich hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: CHF 20 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1953
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 12 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20.00 per person
  • Pet fee: CHF 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

du Theatre Swiss Quality
Hotel Theatre Fassbind Zürich
du Theatre Swiss Quality Hotel Zurich
du Theatre Swiss Quality Zurich
Hotel Theatre Fassbind Zurich
Theatre Fassbind Zürich
Theatre Fassbind Zurich

Swiss Chocolate by Fassbind Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 145 out of 310 reviews
Rating 8 - Good. 88 out of 310 reviews
Rating 6 - Okay. 45 out of 310 reviews
Rating 4 - Poor. 24 out of 310 reviews
Rating 2 - Terrible. 8 out of 310 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Stayed 3 nights in Aug 2025

10/10 Excellent

Ana Dominique

Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location Central to EVERYTHING
Stayed 1 night in Aug 2025

4/10 Poor

Ella

Travelled with family
Disliked: Amenities
Tiny rooms. Not as depicted in the pictures. Poor quality. Dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rensum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sally

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.
Stayed 4 nights in Jul 2025

8/10 Good

Angela

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall a few comments, they need to replace the mattress ASAP (at least the one in our room stains were too big to keep the mattress from my point of view..) the room needs to be vacuumed ours it wasn’t, if you are tall forget about the bathroom if you sit in the toilet your knees are inside the shower it is very tiny, they also need to offer more than one pillow, more lighting in the room. For the price it’s ok just some inconveniences that can be easily addressed. Location was really close to the train station and made moving around easy, and points for them having umbrellas available since it was raining.
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location near the main train station. Lots of restaurants and shopping very near by. A/C was not working properly and our room was very hot. They gave us a small fan but it was a long sweaty night. If we were staying more than two nights we surely would have left. We stayed in this same hotel last year at this time and the AC situation was the same. We had hoped they would have fixed it by now, but it was the same. I would inquire about this before making a reservation as Europe has been getting hit by heat waves and a stay here doing one of those will make for a very uncomfortable stay.
Stayed 2 nights in Jul 2025

8/10 Good

Bhavin

Stayed 2 nights in Jun 2025

6/10 Okay

JULIANA

Disliked: Property conditions & facilities
I've stayed in this hotel many times before but this was the first time during summer. Even though the hotel says it has A/C in the rooms, it was a proper nightmare. It felt like it was inside a sauna, boiling! They run out of fans so my only choice was to open the windows and even though I was on the 4th floor, there was a bar under my window that was really loud. Even after hours, there was a lot of noise from construction. They also provide a mini bar in the room but it is so bad that it doesn't even cool down a bottle of water. They give a lot of excuses to why the A/C and mini bar are not great but it sounds like a lot of rubbish as they have proper A/C in the reception area. I'm never coming back during summer as they cannot provide a good service for the price they charge.
Stayed 6 nights in Jun 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Stayed 3 nights in Jun 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wibe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Winifred

Liked: Cleanliness, property conditions & facilities
Great hotel in a great location!
Stayed 2 nights in Jun 2025

4/10 Poor

Russell

Stayed 1 night in Jun 2025

6/10 Okay

Roland

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Not worth the money

Good location, clean. But The room was very tiny. It was supposed to be a business room, but you could pull the chair away from the desk and sit on it as the bed is so close. The desk is so narrow that the laptop doesn't fit on it. No Aircon, the fan hardly works. The bathroom is so small your feet are in the shower when you are on the toilet.
Stayed 2 nights in Jun 2025

4/10 Poor

sharon

Disliked: Amenities, property conditions & facilities
Rooms are very small, expensive and not worth the value, no soap and shampoo, shower can be tripped hazard, hotel is located on major main bus/railway station which causes continuous noises. Receptionist was not friendly.
Stayed 2 nights in May 2025

4/10 Poor

TRINA

Travelled with family, Travelled with group
Disliked: Staff & service
WC is out of order and required key for elevator to get there. We had to bring our luggages to the storage room ourselves.
Stayed 1 night in May 2025

10/10 Excellent

suzanne

Travelled with family
Liked: Amenities
Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Stayed 1 night in May 2025

10/10 Excellent

Lier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
Stayed 2 nights in May 2025

8/10 Good

joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Great location for walking to the shops and restaurants in of town. Within walking distance to the train station and public transit.
Stayed 2 nights in May 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. Rooms are small for 2 suitcases to open but it was clean and had a nice bed.
Stayed 1 night in May 2025

10/10 Excellent

Kevin R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean hotel.
Stayed 1 night in Apr 2025