Robenstein Hotel & SPA

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay, Apple Pay, Tap & Go, Samsung Pay, Amazon Pay and PayPal

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, Apple Pay and Tap & Go. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• Credit card pre-authorization
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Carbon monoxide detector
• LGBTQ friendly
• Smoke detector
• Mobile payments
• Noise-free rooms not guaranteed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Apple Pay
• UnionPay
• Front desk opens daily at 7:00 AM
• Front desk closes daily at 11:00 PM
• Guest accommodation is sealed after cleaning
• Electrostatic spray is not used for disinfection
• Tap & Go
• Cashless transactions are available
• Masks are compulsory at the property
• Samsung Pay
• Contactless food service / room service is not available
• Amazon Pay
• Reservation is not required for facilities on-site
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• PayPal
• Google Pay
• Contactless check-in is available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• Debit cards
• Gap period enforced between guest stays - 48 hours