Our guide Arne is an exceptional communicator. He picked us up promptly outside of our lodging & drove us to Voss to stop & admire the lake. Then on through the mountains to catch the Flam railway which took us on a beautiful approx 1 hour mountain tour ending in Flam where we met back up with Arne & he escorted us to the amazing electric boat for a 2-hour fjord tour. Absolutely spectacular views! Arne ensured we knew exactly what to do at all times & that we had tickets & knew where to meet him after each segment. Arne also took some cool videos with his drone. He sent us all the vids/pics he took. He went above & beyond to ensure we also had a lot of links to information about the area & also gave us a lot of restaurant recommendations. He even made sure to educate us on how to take the light rail back to the airport when we left & contacted us to make sure we got there. Having the private tour kept us out of the tourist crowds & on our own schedule. It is worth the extra money! Pro tip: recommend getting breakfast/coffee to take with you for the ride to catch the Flam railway. This is an all day tour & you can get food on the boat but that’s much later in the day & would suffice for lunch not breakfast.

Arne was our guide. He was very informative. He provided details along the way from place to place. He was able to tell us of upcoming sites as we were going through the fjord. It was an excellent experience. He used WhatsApp to communicate, so make sure you have it on your phone. He also provided us with pictures and videos taken from his drone, creating memories for a lifetime. Thank you Arne!!

Our tour guide Arne picked us up at our hotel on schedule, the vehicle being a people carrier which afforded better views of the countryside and access in/out of the vehicle was extremely easy. On meeting him he immediately outlined our plans for the day and explained that he had decided to change the tour schedule to go in an anti-clockwise direction as it would ensure encountering less sightseers, a decision that was to prove excellent. Our guide’s attention to detail was extremely thorough and whilst it was a comparatively long day he ensured that we kept to schedule without being rushed. He did not accompany us on the part of the tour that involved trains and boat trip on the Fjord however he tracked our progress constantly by use of GPS and messaged us on what sights to look out for, which side of the boat/train to sit on to get the best possible experience from the tour. All in all an excellent day.

In the late 1990s I worked with a tour company that booked tours in Italy and Norway for travel agent’s clients. One popular tour, I always wanted to take myself, was the Flam railway. This August my husband and I, now in our 80s, booked a cruise from Bergen to NYC with a two night stay in Bergen prior. We booked the Private guided Flam day tour including the Naeroyfjord Cruise and the Flam Railway. Michael, our guide for the day, arrived at our Bergen hotel at 8am and drove us to Voss for the two trains to Flam where he met us and drove, mainly through a several mile long tunnel, to Gudvangen to catch the tour boat to Flam where he again met us and drove us back to the hotel in Bergen. It was a very long driving day for Michael. He was “the best”. A very considerate and mindful driver. We thank him so much for a wonderful day and fulling my long hoped for tour.