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INNSiDE by Meliá Aachen

4.0 star property

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Breakfast, lunch served; international cuisine, al fresco dining
Terrace/patio
Reception
Exterior
The Innside Premium Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Sandkaulstr. 20, Aachen, 52062
  • Place, Aachen Cathedral
    ‪9 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪11 min walk‬
  • Place, Hauptstadion
    ‪4 min drive‬
  • Airport, Liege (LGG)
    ‪46 min drive‬

Room options

View all photos for The Innside Room

The Innside Room

The Innside Room

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Premium Room

The Innside Premium Room | View from room

The Innside Premium Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The INNSiDE Premium Room

Premium bedding, free minibar, in-room safe, desk

The INNSiDE Premium Room

  • Sleeps 2

View all photos for The INNSiDE Room

Premium bedding, free minibar, in-room safe, desk

The INNSiDE Room

  • Sleeps 2

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Reception
Mercure Hotel Aachen am Dom
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 668 reviews
The price is €76
includes taxes & fees
9 Nov - 10 Nov
Mercure Hotel Aachen am Dom

About this property

INNSiDE by Meliá Aachen

Hotel in Aachen with a full-service spa and a fitness center
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
INNSiDE by Meliá Aachen offers 158 air-conditioned accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at INNSiDE by Meliá Aachen. During your stay, you're just a quick walk from St. Nikolaus Church. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at UpTown Sky Lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute walk from St. Nikolaus Church and 6 minutes by foot from Eurogress Aachen
  • Cats and dogs welcome for a fee
INNSiDE by Meliá Aachen offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at INNSiDE by Meliá Aachen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aachen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
UpTown Sky Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 26 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 26 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • UpTown Sky Lounge

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 12 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 11 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

INNSIDE Meliá Aachen Hotel
INNSIDE Meliá Aachen
Innside By Melia Aachen Aachen
Innside Aachen
INNSIDE by Meliá Aachen Hotel
INNSIDE by Meliá Aachen Aachen
INNSIDE by Meliá Aachen Hotel Aachen
INNSiDE by Melia Aachen
INNSiDE by Meliá Aachen Hotel
INNSiDE by Meliá Aachen Aachen
INNSiDE by Meliá Aachen Hotel Aachen

Reviews

INNSiDE by Meliá Aachen Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 401 out of 683 reviews
Rating 8 - Good. 223 out of 683 reviews
Rating 6 - Okay. 36 out of 683 reviews
Rating 4 - Poor. 15 out of 683 reviews
Rating 2 - Terrible. 8 out of 683 reviews

Reviews

6/10 Okay

Angeliques

Travelled with group
Liked: Cleanliness
No AC Had to aswarching
Stayed 5 nights in Jul 2025

10/10 Excellent

Mariamm

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ralf

Super

Great
Stayed 1 night in Jun 2025

10/10 Excellent

Daisuke

Stayed 5 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Carl, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Modern and upbeat property. Really like the gym facilities. The restaurant was always booked or full, which was not great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hugh

Stayed 2 nights in Jun 2025

10/10 Excellent

Linlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for a wedding and I chose the hotel for its proximity to the wedding venues (though I was a little scared that I was not reading the maps properly). We were close to the three venues but we did get a taxi to the last venue because of new shoes! The hotel was wonderful. The staff very friendly and extremely helpful. The food was very good and the breakfasts were delicious. The beds were very comfortable, and the showers were wonderful so all in all a very good choice. I also loved all the paintings throughout the hotel. Thank you for a very relaxing stay.
Stayed 3 nights in May 2025

8/10 Good

Mats

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Maybe understaffed

The Hotel is great but maybe understaffed. Long wait at arrival. No roomservice available, due to hotel information, it says that roomservice should be open until 2200 hrs. I, called at 1930 hrs.
Stayed 2 nights in May 2025

10/10 Excellent

Yuri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in May 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dolores

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent accommodations and morning buffet. Front-desk staff could be a bit warmer and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Enes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sang Joo, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Strong recommendation to visitors for business trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025

10/10 Excellent

Wilfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstücksbuffet in der obersten Etage mit Blick auf Aachen war hervorragend.
Stayed 1 night in Mar 2025

8/10 Good

Shawnae

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean, good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie, Lawrenceburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop was cool but the dinner was overpriced for portions and I didn’t like my entree. The room and amenities were top notch and location was ideal.
Stayed 4 nights in Mar 2025