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Al Raha Beach Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Al Raha Beach Resort & Spa

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
BBQ/picnic Area
Al Raha Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque | Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Al Raha Beach Corniche, Abu Dhabi, 38616
  • Yas Waterworld
    ‪13 min drive‬
  • Ferrari World
    ‪15 min drive‬
  • Yas Marina Circuit
    ‪16 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Diplomatic Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Diplomatic Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Al Raha Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Al Raha Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Al Raha Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Family Room - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque | Street view

Family Room - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Executive Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque | Beach/ocean view

Executive Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Royal Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque | Beach/ocean view

Royal Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • City view
  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • City view
  • 59 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Three Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

32-inch LCD TV with satellite channels, TV, DVD player

Three Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • 600 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • 60 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Four Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Four Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque | Terrace/patio

Four Bedroom Villa - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Beach view
  • 715 sq m
  • Sleeps 12
  • 4 King Beds

View all photos for Gulf Junior Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Gulf Junior Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Gulf Junior Suite - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Gulf View Room King - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Gulf View Room Twin - Free daily shuttle bus to Yas attractions, Yas Mall and Grand Mosque

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Al Raha Beach Resort & Spa

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Al Raha Beach Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Al Raha Beach Resort & Spa offers 278 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a marina, a health club, and a water park (surcharge) with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, a fitness center, and a children's pool.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 17 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Body and Soul Spa has 5 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Al Raha Beach Resort & Spa. During your stay, you'll be connected to a shopping center, and just a quick walk from Al Raha Mall. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a beachfront location at Sevilla Restaurant, one of the property's 5 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages, facials, or reflexology at Body and Soul Spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Just a 5-minute drive from Aldar Headquarter Building and 10 minutes from Abu Dhabi Golf Club
  • Airport, shopping center, and local-area shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Al Raha Beach Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

The hotel hosts a free manager's reception daily.
Sevilla Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Azur Restaurant - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Cafe Mozart - This coffee shop specializes in Modern European cuisine and serves breakfast and light fare. A children's menu is available. Open 24 hours. Open daily.
La Piscine Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Black Pearl - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Romanian, Russian, Spanish, Thai, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 kilometres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 125.50 for adults and AED 62.75 for children
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Azur Restaurant
  • Black Pearl
  • Cafe Mozart
  • La Piscine Restaurant
  • Sevilla Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Outdoor pool (guest access)
  • Parasailing
  • Piano
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Water park
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,391 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
All guests are required to show a Passport or Emirates ID upon check in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Raha Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 135.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 750
  • New Year's Eve (December 31) Gala Dinner per child: AED 750 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AED 125.50 for adults and AED 62.75 for children
  • Airport shuttle fee: AED 500 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 135.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Al Raha Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Al Raha Beach
Al Raha Beach Abu Dhabi
Al Raha Beach Hotel
Al Raha Beach Hotel Abu Dhabi
Al Raha Hotel
Hotel Al Raha Beach
Hotel Raha
Raha Beach
Raha Beach Hotel
Raha Hotel
Al Raha Beach Hotel
Al Raha Beach Resort Spa
Al Raha Beach & Spa Abu Dhabi
Al Raha Beach Resort & Spa Hotel
Al Raha Beach Resort & Spa Abu Dhabi
Al Raha Beach Resort & Spa Hotel Abu Dhabi

Al Raha Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 839 reviews
Rating 8 - Good. 211 out of 839 reviews
Rating 6 - Okay. 63 out of 839 reviews
Rating 4 - Poor. 36 out of 839 reviews
Rating 2 - Terrible. 13 out of 839 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fatima Yassin Mohammed

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

KT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would stay again

A very nice, well kept hotel with a nice pool/beach area. Never felt busy. Marberis on reception was able to upgrade my room for free and have my room ready by 10.30am, very handy as my flight landed at 8am. The hotel is next door to a mall that has plenty of food options, supermarket, pharmacy, clothes and coffee shops.
Stayed 3 nights in Jan 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay here

Beautiful hotel. On arrival they gave us a free upgrade and the decor was stunning. Lovely touch of rose petals scattered around the bed and bathroom areas. We had a very comfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because we had a car the hotel was perfect. The hotel was very clean and staff friendly. Our bedroom was amazing. We ate at the restaurant a few times in the evening and the buffet was great. We also ate one evening on the fish restaurant and that too was great. The swimming pool area was good. I used the gym a few time and this had plenty of exercises machines although I only used the theeamill
Stayed 2 nights in Oct 2024

6/10 Okay

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Resort to Stay

This property is old and well maintained. Check in was smooth and the room was very spacious. We were provided an additional bed make us even more comfortable. The pool was clean but the temperature control was not working and that was very disappointing as the weather was cold. Also the Hydro massage room was free for guests when we stayed here two years back, but is now charged at 150 per person which I felt was a rip off. There is hardly any beach left here due to the construction. It was more like a river. Service levels from the staff was excellent. Buffet BF and Dinner had a good spread and were all well cooked.
Stayed 2 nights in Jan 2025

6/10 Okay

Ben

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

10/10 Excellent

Monique, Montego Bay

Travelled with family
Liked: Cleanliness
An elegant family resort.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property
Stayed 1 night in Dec 2024

10/10 Excellent

Pasang, albion

Stayed 1 night in Nov 2024

10/10 Excellent

Stuart - Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got upgraded
Stayed 1 night in Dec 2024

10/10 Excellent

Arinze

Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart - Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well! Thought benefits were not present or offered at all? At least that we were able to seenor take advantage?
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Passable stay

The hotel now looks a bit rundown but thankfully we stayed at the new extension where the rooms are spacious and nicely designed with great views. Housekeeping and room service is top notch. Unfortunately, the same cannot be said about the Lunch/Dinner Buffet. We had paid for Half board and being a vegetarian, this has to be the worst hotel where I have eaten. They had extremely limited options which were tasteless and not to mention they were using the same cutlery for vegetarian and non vegetarian dishes and didn't have a seperate counter as to how a standard 5 star hotel should have. Also, the staff was mostly absent or running around and you had to catch 1 of them to ask them what dish it was (some dishes would be missing tags) and the staff would be clueless and go ask the chef inside the kitchen. The facilities including the main pool, kids splash pad and beach are superb. We tried to play table tennis, but the rackets are probably 10 years old and the cheapest quality you would have seen. Seriously guys, 5 star hotel and your keeping 10dh rackets? The same was for their other sporting equipment so we didn't bother. Squash also is not free and is charged by the hour. The attendant also seemed rude and wasn't hospitable. Room Check-in was quick and great hospitality from the check in desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Veronika

Stayed 3 nights in Nov 2024

6/10 Okay

Leila

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old, they are not equipped with the right charging accessories to charge an iphone/cell phones. Just not enough plugs in general to be able to charge anything. The hair dryer that came with the room was low quality. Staff are very nice but they come too often.
Stayed 4 nights in Nov 2024

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique charm
Stayed 1 night in Nov 2024

10/10 Excellent

Embelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very nice and recognized me as a Expedia platinum members and informed me that my room would be upgraded to spacious sea view room with balcony. The Manager Guruh was very nice and professional. The breakfast variety was good and all the staff is very polite and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

JA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent, very friendly and accommodating staff. I would highly recommend this hotel to anyone.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. Food quality was really high. Staff were friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was always smiling and went out of their way to help you. A very pleasant experience.
Stayed 3 nights in Oct 2024