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Queen Palace Hotel

3.0 star property

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Photo gallery for Queen Palace Hotel

Outdoor pool
Lobby
Executive Suite
Café
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Muroor Road, Abu Dhabi, 109148
  • Place, Al Wahda Mall
    ‪9 min walk‬
  • Place, Madinat Zayed Shopping Center
    ‪11 min walk‬
  • Place, Shaikh Khalifa Medical City
    ‪16 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Queen Palace Hotel

Along with an outdoor pool, this hotel has a restaurant and 7 bars/lounges. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Queen Palace Hotel offers 93 air-conditioned accommodations with complimentary newspapers and bathrobes. This Abu Dhabi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include body wraps, body scrubs, and body treatments.
During your stay at Queen Palace Hotel, you're just a quick walk from Al Wahda Mall. Features include free WiFi in public areas and a free manager's reception, plus 7 bars.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 7 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Abu Dhabi Corniche and 11 minutes from Sheikh Zayed Grand Mosque
Queen Palace Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and gift shops/newsstands are also featured at Queen Palace Hotel. For a fee, parking is available.

The hotel hosts a free manager's reception daily.
Queen Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AED 20 per night)
  • Secured valet parking on site (AED 20 per night)
  • Limited on-site valet and self parking

Food and drink

  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM

Contactless check-in available

Late check-in subject to availability

Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AED 20 per night
  • Secured valet parking fee: AED 20 per night
  • Late check-in fee: AED 100 for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen Palace Hotel Abu Dhabi

Queen Palace Abu Dhabi

Queen Palace Hotel Hotel

Queen Palace Hotel Abu Dhabi

Capital O 325 Queen Palace Hotel

Queen Palace Hotel Hotel Abu Dhabi

Queen Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 135 reviews
Rating 8 - Good. 31 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 10 out of 135 reviews
Rating 2 - Terrible. 24 out of 135 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sachin

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room. Great Location
Stayed 4 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Grocery store and gas station were close by. Room was clean. I was able to have an iron and ironing board. Room had cigarette smell. Had to ask for air freshener to spray since you are not allowed to open a window. Gym was okay, treadmill needs to be updated. Staff was pleasant and timely.
Stayed 2 nights in Dec 2025

6/10 Okay

Abdullah

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Riaz

Liked: Cleanliness, amenities, property conditions & facilities
Beyond the expectation.rather senior management was outstanding
Stayed 1 night in Nov 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Exellent Hotel
Stayed 5 nights in Nov 2025

2/10 Terrible

Kim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.
Stayed 4 nights in Nov 2025

2/10 Terrible

Joji Mae

My last
Stayed 1 night in Oct 2025

2/10 Terrible

yousef

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im not recommending you to try these hotel

Noisy, dearty, very old need maintenance evry wear in the room ,fair alarm system every day 2 or 3 time alarming ,the parking anther story i have all the photos, the hotel needs normal management sorry 😞 but these what i have seen
Stayed 1 night in May 2025

10/10 Excellent

Maham

Stayed 1 night in Jun 2025

10/10 Excellent

Madel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Venkatarakesh

Stayed 1 night in May 2025

4/10 Poor

Anira

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well
Stayed 1 night in Apr 2025

8/10 Good

Bahaa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

ofer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad experience and ignoring by the management

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.
Stayed 1 night in Feb 2025

6/10 Okay

Dana

Stayed 2 nights in Jan 2025

2/10 Terrible

Vara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 1 night in Dec 2024

10/10 Excellent

Adnan

Stayed 3 nights in Dec 2024

2/10 Terrible

raffi

Travelled with family, Business traveller
The 20 dirham they unexpectedly charge you when you use ther parking
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando, Babahoyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.
Stayed 1 night in Sep 2024

2/10 Terrible

mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Fernando, Babahoyo

Average
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

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