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4.5 out of 5

"The service is amazing, all the staff super accommodating. Property a bit dated now but the facilities are still great " More

By a verified traveller on Thu 27 Oct 2022

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€174* Per night/room 1 Jun - 2 Jun

Suite, 2 Bedrooms (Venetian Village)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Garden View, Garden Area (Garden House)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed (Venetian Village Duplex)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Balcony (The Ritz-Carlton Club access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton Abu Dhabi, Grand Canal.

  • Free valet parking and self-parking
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and a steam room

The Ritz-Carlton Abu Dhabi, Grand Canal ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz-Carlton Abu Dhabi, Grand Canal

Everyone (2) Family (2)
5 out of 5
The service is amazing, all the staff super accommodating. Property a bit dated now but the facilities are still great

Posted by on 27 Oct 2022

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Comment from Hotel Management

27 Oct 2022 by Rakesh Kumar

Amazing review! We highly appreciate your kind words regarding your recent stay at The Ritz Carlton Abu Dhabi, Grand Canal, highlighting the fabulous hotel and facilities. We can’t wait to welcome you back!

5 out of 5

Lovely hotel with great facilities

Pros: Lots of space and variety of food available. Not just buffet!
Cons: The hotel was busy for half term and they coped really well!
Location: The hotel is close to the Grand Mosque and there are lots of malls in easy taxi ride.
Staff were very welcoming and hotel has great facilities, especially for children. There were plenty of restaurants to choose from, a lovely kids club, a huge pool and nice beach. Rooms were very comfortable and plenty of room. I will definitely return!

Posted by , from Wiltshire on 29 Oct 2017

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3 out of 5

Nice hotel by canal

Staff slow to respond to basic requests called them 3 days promised callback no sign of call request hotel buggy from room to reception at best 10 to arrive at worst 30 mins

Posted by , from london on 9 May 2017

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5 out of 5

Posted by on 4 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Maria

Dear Guest, I would like to thank you for sharing your experience on your recent stay with The Ritz-Carlton Abu Dhabi Grand Canal. We value the trust you have put in and I'm glad that we have met your expectation and you had an amazing stay. Once again, thank you for choosing staying with us and looking forward in welcoming you back. Warm Regards, Maria Regalado Guest Relations Manager

About the The Ritz-Carlton Abu Dhabi, Grand Canal

Location Al Maqta Area, Abu Dhabi, 91888

Property Features

  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Food & Drink

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach and a 24-hour health club are featured at the hotel. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Safari nearby
  • Kayaking nearby
  • Marina nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton Abu Dhabi, Grand Canal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

  • Property is cleaned with disinfectant
  • Car recommended
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Abu Dhabi Grand Canal
  • Ritz-Carlton Abu Dhabi Grand Canal
  • Ritz-Carlton Grand Canal
  • Ritz-Carlton Grand Canal Hotel
  • Ritz-Carlton Grand Canal Hotel Abu Dhabi
  • Ritz-Carlton Abu Dhabi Grand Canal Hotel
  • The Ritz Carlton Abu Dhabi Grand Canal
  • RitzCarlton Abu Dhabi Canal
  • The Ritz-Carlton Abu Dhabi, Grand Canal Hotel
  • The Ritz-Carlton Abu Dhabi, Grand Canal Abu Dhabi
  • The Ritz-Carlton Abu Dhabi, Grand Canal Hotel Abu Dhabi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.