31 Jan 2020 by Team vom Castanea Resort Hotel
Sehr geehrte Damen und Herren, herzlichen Dank, dass Sie sich die Zeit genommen haben uns hier eine Bewertung zu geben. Wir freuen uns, wenn wir Sie wieder bei uns begrüßen dürfen. Mit BESTen Grüßen Ihr Team vom Castanea Resort Hotel
12 Sep 2018 by Castanea Resort
Wir danken Ihnen für Ihre Bewertung und Ihre detaillierten Anmerkungen. Diese haben wir sehr gern in unserem Team besprochen. Es tut uns leid, dass wir keine Klimaanlage auf unseren Zimmern haben und Sie sich somit nicht abkühlen konnten. Herzlichen Dank für Ihr Lob an unsere Mitarbeiter. Wir freuen uns sehr. Bis hoffentlich bald und BESTe Grüße.
Best Western Premier Castanea Resort Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 12895 square feet (1198 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Best Western Premier Castanea Resort Hotel. Self parking is free. This 4-star Adendorf hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Best Western Premier Castanea Resort Hotel offers 157 accommodations with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Castanea – This restaurant specialises in international cuisine and serves lunch and dinner.
Boulevard – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.
Guests from 6 years and older must provide proof of a negative PCR/antigen test (issued within 24 before check-in) during check-in.
All guests are required to present a newly issued negative Antigen test result to the property once every 3 days after check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.