Hyatt Regency Times Square

3.5 star property

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Photo gallery for Hyatt Regency Times Square

Premium bedding, down duvets, pillow-top beds, in-room safe
Front of property
Room, 1 King Bed, Corner
Daily to-go breakfast for a fee
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1605 Broadway, New York, NY, 10019
  • Place, Times Square
    ‪1 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪20 min drive‬

Room options

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Times Square View)

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Times Square View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Times Square View)

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible Bathtub, Corner

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Times Square

Hotel with a restaurant, steps from Times Square
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Hyatt Regency Times Square. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Times Square and Ambassador Theatre
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Hyatt Regency Times Square also features multilingual staff, express check-out, and a front-desk safe. A complete renovation of Hyatt Regency Times Square was completed in July 2025.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 12:30 PM.
Cue 48 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 12:30 PM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A restaurant

Restaurants on site

  • Cue 48

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - July 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1907 out of 3726 reviews
Rating 8 - Good. 859 out of 3726 reviews
Rating 6 - Okay. 502 out of 3726 reviews
Rating 4 - Poor. 240 out of 3726 reviews
Rating 2 - Terrible. 218 out of 3726 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 7 nights in Sep 2025

10/10 Excellent

Medria

Stayed 3 nights in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is newly renovated and rooms will be gorgeous when ready for offical opening. But when we stayed despite no warning from Expedia there were no restaurants open, nor room service at the hotel. There were no amenities in the bathroom. The closet had no door and power socket had to be held when pulling plugs out so it didn’t come out of the wall. We also found underpants wedged between mattress and base 😳 but when hotel was told they very kindly comped the daily resort fees. Staff were awesome and I think hotel will be awesome when it’s ready for official opening
Stayed 4 nights in Aug 2025

10/10 Excellent

Alcina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, Great Hotel

Great staff, great hotel and in a great area. Staff was very friendly and helpful. I found the hotel centerally located. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updated hotel and convenient location

The hotel was newly renovated and very comfortable. The only misguidance was Hotels.com advertising the room with breakfast included, when the restaurant was not even open and operational yet. The hotel provided complimentary coffee and tea each morning in the lobby, which was convenient.
Stayed 2 nights in Sep 2025

4/10 Poor

Saed

Travelled with family
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was fine; staff helpful; good location for theatres. We were quite surprised at the end of our stay when we were charged an additional $45.00 per night for a "service fee" and "service fee taxes". This charge was not disclosed on the Expedia website nor when we checked in.
Stayed 2 nights in Sep 2025

10/10 Excellent

sarina c, Galt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable safe in front time square
Stayed 1 night in Aug 2025

10/10 Excellent

LEONARDO

Stayed 3 nights in Aug 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Good hotel room with double queen beds. One person with horrible customer service who abruptly did a pending charge of $2,000 on my credit card. Manager was able to resolve it. But this left a bad trip. No open restaurant, and hotel currently under renovation. No amenity sheet provided. The customer representative who checked me in did not provide any customer service, no eye contact, and rude. Also incompetent. Did not get his name.
Stayed 5 nights in Aug 2025

8/10 Good

Genevieve

Travelled with family and small children
Liked: Amenities
The property was beautiful, a prime location in the heart of Times Square. However, the staff could be a bit more helpful and there’s still no bar or restaurant on site, which adds a lot of atmosphere to the stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in NYC. Clean. Comfortable. Convenient. And Customer Service oriented. Definitely recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

JoAnne

Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice hotel however the restaurant and bar are not open. Also, no laundry on property which is very inconvenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Fabricio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me realizaron cargos no autorizados en mibtarjeta de credito y voy semanas en esto
Stayed 5 nights in Aug 2025

10/10 Excellent

MERT

Liked: Cleanliness, staff & service, property conditions & facilities
Super location
Stayed 1 night in Aug 2025

10/10 Excellent

Adhanet

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was extremely nice and welcoming, room was very clean and new, and free coffee and tea upon walking in the hotel. one of the best hotels I’ve stayed at
Stayed 3 nights in Aug 2025

6/10 Okay

Maricela

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

KHAI, MILTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for walking around Time Square, New and clean hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Shakeisha, Tampa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We paid for two rooms with sofa beds that were never provided even after calling 3x!!! Body gel ran out and was never replaced, no usable bar or restaurant on site and the room has the bare amenities:(. Totally not worth $2400 for two rooms for two nights. Wouldn’t recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025