Holiday Inn Express - Balloon Fiesta Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express - Balloon Fiesta Park by IHG

Free buffet breakfast
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5401 Alameda Blvd Ne, Albuquerque, NM, 87113
  • Place, Gruet Winery
    ‪10 min walk‬
  • Place, Balloon Fiesta Park
    ‪10 min walk‬
  • Place, Anderson-Abruzzo Albuquerque International Balloon Museum
    ‪17 min walk‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express - Balloon Fiesta Park by IHG

Hotel with free breakfast, near Balloon Fiesta Park
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Holiday Inn Express - Balloon Fiesta Park by IHG offers 62 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express - Balloon Fiesta Park by IHG. During your stay, you'll be within walking distance of Balloon Fiesta Park. Free WiFi in public areas, a gym, and a business center are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by foot from Balloon Fiesta Park and a 4-minute drive from Sandia Casino
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Express - Balloon Fiesta Park by IHG.

This Albuquerque hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 603 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Holiday Inn Express - Balloon Fiesta Park by IHG.

Property is also known as

Holiday Inn Express Balloon Fiesta Park
Holiday Inn Express Balloon Fiesta Park Albuquerque
Holiday Inn Express Balloon Fiesta Park Hotel
Holiday Inn Express Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Fiesta
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque

Holiday Inn Express - Balloon Fiesta Park by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 922 reviews
Rating 8 - Good. 253 out of 922 reviews
Rating 6 - Okay. 159 out of 922 reviews
Rating 4 - Poor. 63 out of 922 reviews
Rating 2 - Terrible. 70 out of 922 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth C

Liked: Staff & service
Rooms are older, bathroom needs deep cleaning and some repairs.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nolan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location for training class.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, easy access to freeway. Staff were pleasant and capable.
Stayed 1 night in Sep 2025

10/10 Excellent

ELIZABETH

Travelled with group
The shower heard was disgustingly dirty with buildup. And water was leaking from tub faucet. Othe than that everything was fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Stayed 1 night in Sep 2025

4/10 Poor

Connie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The breakfast was one of the best ever. The room was filthy
Stayed 1 night in Sep 2025

8/10 Good

theresa

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Business traveller
Disliked: Property conditions & facilities
I was traveling on business, and my stay was far from good. My first night there I got put into a room that had water damage in the bathroom. There was a very strong mold smell. I was tired from driving all day, so I just kept the bathroom door shut and used it as little as possible. In the morning, I requested to be moved to another room. The hotel staff was very accommodating which I was thankful for. The room I got moved to was better than the last one but 3 out of the 5 nights I stayed there I was kept awake by extremely loud guests. The noise lasted for hours, and this was all after 10pm. One of the nights they were outside my room yelling at each other around 1:30am after making a lot of noise earlier. I recorded video each night to capture how loud they were being. They were so loud that you could hear them very clearly. I did not hear anyone from the hotel staff ask them to quiet down at all. Again, the noise lasted for hours. I did not call to complain due to being a female traveling alone and did not feel comfortable doing so. I would have requested to be moved to another hotel, but I had a lot of belonging's since I was staying for the entire week. I felt like I was staying at a lower end hotel rather than the Holiday Inn.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2025

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thind were broken , floors looked very dingy, no one was cleaning at breakfasr and guest had ti sit at dirty tables.
Stayed 2 nights in Aug 2025

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly, helpful staff. Lobby did not match carpet down hallway and in room. Carpet was dirty and old. Hotel needs updating. I saw the front desk person mopping lobby floors when I arrived, she came to front desk to admit me. For breakfast we had to ask for items that were missing, and, in some instance, we were told that they didn't have any more. I noticed this is happening not only at this location, but in other Holiday Inn locations.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 5 nights in Jul 2025

6/10 Okay

Lacy

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Okay stay

Overall ok stay. Nothing imparticular was bad but for the price we paid weve stayed at more updated hotels. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 2 nights in Aug 2025

6/10 Okay

Amanda

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Stayed 2 nights in Aug 2025

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfort

Breakfast was a good suggestions. Rooms clean and comfort.
Stayed 4 nights in Aug 2025

4/10 Poor

tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great service at check-in, bad room cndirition

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay somewhere else.

We had to be moved rooms, the AC was out, the elevator broke while we were there. You have to use your card to get in and out of the hotel after 10pm, that didn't work with no front desk attendant, we waited for a good person to let us in. There were roaches present, no housekeeping and the parking situation was horrible. People taking up 2 spaces and no one doing anything about it. I gave it 2 stars because one person was trying to help.
Stayed 3 nights in Aug 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived T 4pm no rooms available When hotel was already reserved At 6 pm still no room no customer service when clerk called manager Christopher about said couldn’t do anything about it that we can just cancel Clerk Alex did take it about herself to find another room Checked into that room and tv didn’t worked Not the cleanest When next day went to front desk to speak to manager never came out was asked to leave name and number and didn’t recieve a call
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Simply gross

When I arrived the person at the front desk said what room I was in while other people were there. I always thought they werent supposed to do that but I could be wrong. Now the room...it was dirty. There was hair in the bathroom along the sink and the mirror. There were spots on the floor it looked like hadnt been vacuumed. The desk in the room was super dusty like they never cleaned it. There were some old stains on the bedsheets and some random hairs. It made me think they didnt change sheets. The room itself smelled musty and the bathroom smelled like it hadnt been cleaned. I didnt even eat their breakfast so i dont know about the breakfast. I didnt trust it if they couldn't clean the room properly.
Stayed 2 nights in Aug 2025

6/10 Okay

SanTangla

Stayed 1 night in Aug 2025