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SureStay Hotel by Best Western Albuquerque Midtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

Room, 1 King Bed, Accessible
Lobby
Reception
Exterior
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107
  • University of New Mexico
    ‪3 min drive‬
  • University of New Mexico Hospital
    ‪4 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Hotel by Best Western Albuquerque Midtown

Hotel in Albuquerque with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Albuquerque Midtown. During your stay, you're just a quick walk from Rio Grande Trail. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, laundry facilities, and an ATM
  • Onsite recreation includes a gym
  • Just a 4-minute drive from University of New Mexico and 5 minutes from Albuquerque Convention Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Albuquerque Midtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. The business-friendly SureStay Hotel by Best Western Albuquerque Midtown also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Albuquerque hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
Rodeway Inn Motel Albuquerque
Rodeway Inn Albuquerque
Rodeway Albuquerque
Motel Rodeway Inn & Suites Albuquerque
Albuquerque Rodeway Inn & Suites Motel
Rodeway Inn & Suites Albuquerque
Albuquerque Inn Suites
Red Roof Inn Suites Albuquerque
Rodeway Inn
Rodeway
Motel Rodeway Inn & Suites
Rodeway Inn Suites
SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

SureStay Hotel by Best Western Albuquerque Midtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 854 reviews
Rating 8 - Good. 246 out of 854 reviews
Rating 6 - Okay. 150 out of 854 reviews
Rating 4 - Poor. 84 out of 854 reviews
Rating 2 - Terrible. 116 out of 854 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeanette

Travelled with family and small children, Business traveller
Didn't get the room i had booked and paid for. Ok was closed for maintenance
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

Our hotel room had a wavy floor that felt like it might collapse at any moment. I was hopeful when I saw hard floors that they would be clean; I hate carpets in hotel rooms. I had brand new socks, and walking from the bathroom to the bed, they were already dirty! Gross! The shower leaked AND CREAKED! People ran up and down the halls screaming profanities at all hours of the night and were BLASTING music. (I'm a music lover, so someone enjoying their music doesn't bother me) This was at an extremely disrespectful level and probably couldn't get any higher. I am also pretty sure that the people doing this stuff were living there. If you have tenets a dozen to a room, you probably shouldn't put a family on vacation right across the hall from them. It was nice to be at a place that served breakfast, but there was nowhere to sit. We did get some ice water and the taste of the water was rancid. I'm not sure if it had been sitting there for weeks or what. There were also people walking around the parking lot late at night and just a few blocks over we saw hard drug use right on the street corner. I would NEVER stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to from now on!! Love this place!!
Stayed 1 night in Mar 2025

10/10 Excellent

Wilmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small property, simple but very clean, cozy and quiet Thank You
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost friendly, clean, cozy and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bobbi

Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

8/10 Good

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a pool and hot tub ... Price was not bad either ... Breakfast could have been a little better though...
Stayed 1 night in Mar 2025

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with a comfy bed. Unsupervised and rowdy kids were running, screaming and banging doors … not the hotels fault.. but annoying.
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy, Texarkana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mary, Lakefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine place to stay for the reasonable price. The breakfast was good everyday. We stayed for 6 nights. There were some noisy guests for 2 of the nights, but the staff did their best to get them to quiet down. Staff was kind and helpful. We would probably stay again the next time we visit family in ABQ.
Stayed 6 nights in Feb 2025

8/10 Good

John

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable pet fee and very friendly staff.
Stayed 1 night in Feb 2025

4/10 Poor

Selene

Travelled with family
It was clean but very noisy, room next door was having a party people were coming in and out of the room at 2am.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 3 nights in Jan 2025

2/10 Terrible

yesenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoking is permitted, but our room had a nasty smoke odor that hit us as soon as we walked in, and sadly the walls were dirty. The door lock was ghetto-rigged as if someone tried breaking in and fixed it as cheaply as possible. We had mentioned that we would please have the two rooms next to each other, but reception said there were none available. When we got to our room, we walked out and realized that another customer had gotten a closer room close to our 2nd room, which I thought was not cool for not being honest with your customer who paid to keep your business running. I called earlier to ask about having the two rooms next to each other and said to come in and let them know so that they could accommodate our needs but that never happened. We Didn’t feel the need to make it a huge deal since we were only there for one night to party figured a review would be best.
Stayed 1 night in Dec 2024

4/10 Poor

Donald

Liked: Staff & service
Staff was very friendly and helpful. Calling the room to check on any problems. TV had bad reception. The reset they came and performed did not correct the problem till the next morning. Room location was next to outside entrance and also the pool. Water plumbing from other rooms and sources was disturbingly loud inside the room. Hall lights were visible thru door gaps from inside. Sound proofing techniques could improve room comfort.
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
This property was dirty. The shower and tub had soap scum all over like it hadn’t been cleaned, the TV was broken, the hair dryer didn’t work, the bed was not comfortable. Called the front desk as soon as I arrived to tell them about the issues and they couldn’t decide where they would move me. Gave me three different room numbers and none of them would work so they couldn’t change the room. Wouldn’t stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Gerardo

Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Dec 2024

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024