7 May 2023 by Umisha
Dear Catherine,I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.
25 Mar 2023 by Umisha Varsani
Dear David,Thank you for your 5/5 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.
15 Jan 2023 by Samuel Taye
I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.
6 Mar 2024 by Guest Experience Ambassador
Dear Mile,Thank you so much for your lovely comments about our team members, Chris and Lakeisha. I'll be sure to pass on your kind words to them. We truly feel fortunate to have them as part of our team.I appreciate your feedback regarding the slippers. As a Hampton, we don't typically provide these additional amenities in the rooms. However, we do have a 24-hour bar where you can find water if needed.Once again, thank you for your time. I hope we will have the opportunity to welcome you back in the future.Kind regardsKaren Golding
7 Oct 2023 by Umisha Varsani
Dear Manuela,Thank you for sharing your feedback. I appreciate your input. If you have any specific comments or suggestions to provide regarding your recent experience, please feel free to share them. Your feedback helps us understand areas where we can improve our services to better meet our guests' expectations.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. A fitness centre, a library, and tour or ticket assistance are also featured at Hampton by Hilton London Waterloo. This 3-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
