13 Oct 2020 by Guest Experience
Good morning. Thank you for you score. We hope next time it will be 5 out of 5. Have a great day.
6 Jul 2022 by Lea, Guest Relation Manager
Dear Cedric, Thanks for taking the time to send us a great rating. We are glad your stay was great. Thank you again. We hope to welcome you back for a return visit
19 Feb 2020 by Guest Services
Thank you for your feedback. Have a nice day ahead.
9 Feb 2020 by Guest Services
Thank you very much for your feedback. Have a nice day ahead.
17 Dec 2019 by Guest Relation Officer
Thank you for taking the time to review us.
30 Jul 2019 by Guest Services
I am sorry that your experience did not meet your expectations. It is our hope that you will give us the opportunity to better serve you in the near future.
30 Jul 2019 by Guest Services
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future.
30 Jul 2019 by Guest Services
Thank you very much for your feedback. We hope to welcome you back again in future.
1 May 2019 by Guest Relations
Thank you so much for your lovely feedback!
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 33 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces)
Novotel London West offers 630 accommodations with iPod docking stations and minibars. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Artisan – This restaurant specialises in international cuisine and serves lunch and dinner.
Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
