"Executive king rooms were great. Breakfast was good. Staff helpful. Only negative was the bath was broken but it was pointless reporting as we were ch ... " More
17 Apr 2023 by Stephanie (Rooms Divisions Manager)
Thank you for your comments Michael. We will be looking into the point made.
3 Aug 2021 by Tarun Todi
Dear Guest, Thank you very much for your feedback. Sincere apologies for the shortfall during your stay with us. The areas of concerns have been addressed with the relevant departments in order to avoid the reoccurrence of such instances. I hope this will not stop you from booking with us again. Thank You Kind Regards
26 Jan 2020 by Clayton Hotel Chiswick
Thank you for the feedback!
7 Oct 2019 by Clayton Hotel Chiswick
Dear Guest thank you for taking the time to rate your experience. We are looking forward to welcome you back! Kind regards Clayton Hotel Chiswick
16 Aug 2019 by Clayton Hotel Chiswick
Dear Guest thank you for taking the time to share an excellent feedback We are looking forward to welcome you back Best wishes Clayton Hotel Chiswick
24 Apr 2019 by Guest Relations
Thanks for staying with us. We appreciate your feedback!
4 Aug 2023 by Anca Ababei
Dear Guest,Thank you so much for taking the time to leave us a 2 out of 5 rating - it's much appreciated!We hope to see you again in future so we can prove we can do better.Regards,Front Office Team
27 Oct 2018 by Lina
Dear Claudia, thank you for taking the time to share the rating. We are delighted your stay with us was pleasant. Kind regards, Lina
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Clayton Hotel Chiswick. Parking is available for a fee. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
Clayton Hotel Chiswick offers 227 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. 25-inch flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
Grill Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Globe Bar – This bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel reserves the right to pre-authorise the credit card used to confirm your reservation prior to arrival. In case of a card failing pre-authorization, a valid card must be provided by 2 PM on the day of arrival. Should a valid card not be provided by this time, the hotel reserves the right to cancel any reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.