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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)
Suite, 1 King Bed (1 Bedroom)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Place, Westminster Abbey
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(100 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Park Plaza London Waterloo

Hotel with a sauna, 6-minute walk to Imperial War Museum
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Park Plaza London Waterloo's great location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Florentine Trattoria - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Florentine Trattoria

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Reviews

Park Plaza London Waterloo Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1274 out of 2211 reviews
Rating 8 - Good. 625 out of 2211 reviews
Rating 6 - Okay. 171 out of 2211 reviews
Rating 4 - Poor. 82 out of 2211 reviews
Rating 2 - Terrible. 59 out of 2211 reviews

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont get confused with the different park plazas

dont get confused between the different park plazas - there is a closer one to waterloo station ...
Stayed 1 night in Jul 2025

8/10 Good

Karl

Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Krystabelle

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat

Staff were absolutely brilliant. They are friendly and helpful. I would definitely recommend this hotel and l am sure l will be back. It was my great grand daughters 9th birthday and all the extra little touches made her first visit to London memorable
Stayed 2 nights in Aug 2025

8/10 Good

Culjeet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel & location. Only negative point was that we'd be out all day and when we'd return around 4pm the room had still not been cleaned, cleaners would arrive around 5pm requiring us to vacate the room. This happened on 2 occasions of our 3 night stay.
Stayed 3 nights in Aug 2025

8/10 Good

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance from major landmarks.
Stayed 6 nights in Jul 2025

8/10 Good

Alastair

Stayed 1 night in Jul 2025

8/10 Good

elaine

Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Massimo Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel in downtown London, close to public transportation and just over the Westminster bridge. Breakfast was filling and delicious and staff were polite and professional. Our room was clean but bathroom did not have a main door. There is only a sliding door between the shower and the toilet which obviously affects privacy. Also, if you take a shower past 9am, there will only be cold water so take it earlier or the night before. Regardless of these minor inconveniences, I would still recommend this place.
Stayed 6 nights in Jul 2025

6/10 Okay

Joan

Travelled with family
Liked: Staff & service
First got there room was not cleaned properly moved rooms , bed uncomfortable ,
Stayed 2 nights in Aug 2025

2/10 Terrible

INDRA

Travelled with family and small children
Disliked: Cleanliness, staff & service
I’m deeply disappointed with the management of this hotel. Due to an unexpected whilefire at the airport we were scheduled to fly out of, all flights were grounded. I contacted the hotel immediately to explain the situation — something entirely beyond our control. Despite notifying them before our planned check-in and providing full context, the hotel refused to issue a refund or offer any form of accommodation, stating that the situation was also beyond their control. While I understand that policies are in place, their complete lack of flexibility and compassion in such an extraordinary circumstance is truly disheartening. We never had the opportunity to stay at the property, yet were charged the full amount —. This was a very disappointing experience. A real shame, and a poor reflection on the values of this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfortable stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chee Chow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Lidia

Stayed 3 nights in Jul 2025

10/10 Excellent

Hung Wai Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here this year. Location is a stone throw away from an underground so perfect when travelling with children. Hotel was clean, staff were all super friendly and room was all in all very comfortable and spacious. Our go to hotel now when in London.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie Ann

Travelled with partner
Liked: Cleanliness, amenities
Comfortable rooms. Very clean. Very close to everything. My only complaint is we were on the side close to the road. Very noisy because of constant emergency vehicles. Especially at night. We had a lovely stay at the hotel. Staff are very friendly.
Stayed 8 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JIAN HUI

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness
Drainage for the bathtub was terrible. There would be water overflowing onto the bathroom floor. Telephone handset in the room doesn't work, had to use speakerphone at the base to call, lucky to catch someone maybe 1/10 times to reach the front desk.
Stayed 8 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Room nice but service not great. Most staff looked miserable and grumpy, only two staff smiled and greeted me. Most acted as if I was an inconvenience. Issues at check-in due to room setup didn't match the system so had three trips to reception to sort it as no one answered the phone. Breakfast was poor and not worth the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jalila

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
We enjoyed our stay. Very convenient location with Lambeth North tube station across the street. Good dining options around the area. Room was small but very clean and beds were comfortable. Staff were pleasant. We made use of the pool but did not find the water very clear and there were some obvious repairs needed around the edges.
Stayed 3 nights in Jul 2025

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