Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Suite, 1 King Bed (1 Bedroom) | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Parking available

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Park Plaza London Waterloo

Eco-certified hotel with a fitness center and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Park Plaza London Waterloo's great location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1063 out of 1925 reviews
Rating 8 - Good. 555 out of 1925 reviews
Rating 6 - Okay. 168 out of 1925 reviews
Rating 4 - Poor. 80 out of 1925 reviews
Rating 2 - Terrible. 59 out of 1925 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Cold

we booked on night to be close to St Thomas' Hospital for an early morning appointment. When we arrived at the room we noticed how chilly it was so turned up the thermostat. As neither of us was feeling to well at the time we hunkered down at watched TV. The room never warmed up. When we went out for dinner we reported the cold room and was told an engineer would be despatched. Arriving back from dinner, room still cold, still feeling poorly, we gave up and went to bed. Rising early luckily the shower was toasty warm, still no room heat and went out for a morning of appointments. Arriving back just to check out, no change but the staff we very apologetic. Everything else about the hotel was fine. We will use it again but double check the heating first !
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Just a really good hotel
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, but not ideal for disabled people

Comfortable stay, but not so great for disabled people. The constant dim lighting is not so great, everywhere is so dark it is hard to see doors and door handles e.g. of the bathrooms in reception and in the rooms the lighting is terrible for getting ready - part of your face is always in shadow. There are steps to the cafe, bar and restaurant, for level access you have to leave the main entrance of the hotel and go round the corner.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Park Plaza London Waterloo. Lovely room, great facilities (gym) as needed to use it for weekly sessions to keep on track. Would definitely recommend this hotel. Great breakfast too!
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

8/10 Good

Temitope

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and atmosphere. It was really busy but still appeared welcoming. Only issue was that the room was cold overnight.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all round stay!

Fabulous 2 night stay during January 2025, such a lovely hotel and a great location for everything I needed. Wonderful breakfast too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and overall staff were superb. However, the man that delivered our dinner to room 718 on sunday night after we arrived could do with a lessin in manners. He was extremly rude.
Stayed 3 nights in Jan 2025

4/10 Poor

ALINA, Huntingdon Valley

Travelled with partner
Disliked: Cleanliness, staff & service
Stay at this hotel at your own risk. The cleaning people do with your property what they want, including throwing your stuff out. And they don't clean. The floor was dusty the whole time. The front desk with its insincere apologies does nothing. No management reached out about the missing items. Management matters and in this hotel it simply doesn't exist.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicolaas Gideon Christiaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cosy and close to everywhere we wanted to go
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay, wouldn’t stay anywhere else when visiting London. Treated to a free room upgrade as well which was a lovely touch. Staff extremely friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gonzalo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Park Plaza London Waterloo was fantastic. The location is ideal as it’s just in front of the Bakerloo Line, lots of buses around and just a tad away from Waterloo station. Lots of food options and very quiet and comfortable. The staff and facilities at the hotel were amazing, the room was super clean and comfortable, warm and cozy and the views were amazing. Breakfast was busy but nice and with plenty of options. We would definitely return to this hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff, location, amenities and room
Stayed 8 nights in Jan 2025

10/10 Excellent

Monifah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel it was clean, is the perfect location within walking distance to restaurants, train and buses to take to different locations, and also walking distance to see the museums, the Eagle eye, Big Ben even walk to Buckingham palace.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern. Self-check un is a great feature.
Stayed 1 night in Jan 2025

10/10 Excellent

Catriona

Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful

Requested extra pillows (heavily pregnant) in the room and did not receive any pillows. Spa pool was not useable, freezing cold. Paid extra for an upgrade and the bathroom products were empty. Light flickered above sofa. TV didnt work. Shower was weak. Overall, awful for the cost and experience.
Stayed 1 night in Jan 2025