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"Lovely relaxing ambiance. Very clean. Beautiful rooms. Disappointed our spa session involved what seemed like a deep clean on the sauna and steam roo ... " More

By a verified traveller on Sun 04 Sep 2022

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€175* Per night/room 1 Apr - 2 Apr

Executive Room, 1 King Bed (Studio)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Park Plaza London Waterloo's central location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum

Park Plaza London Waterloo ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Plaza London Waterloo

Everyone (8) Couples (4) Family (10)
5 out of 5
Great

Posted by , from Dungarvan on 26 Mar 2024

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Comment from Hotel Management

27 Mar 2024 by Irene

Dear Jozef, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

5 out of 5

Posted by on 14 Feb 2023

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4 out of 5
convenient

Posted by on 22 Oct 2022

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4 out of 5
Lovely relaxing ambiance. Very clean. Beautiful rooms. Disappointed our spa session involved what seemed like a deep clean on the sauna and steam room as we couldn’t use them. Gym was great. Confused and felt missed the trick to come back to a room not made. Granted we asked at reception and they then said if staying for more than one night then request it. This is understandable - however I see this as nothing to do with your eco friendly strategies but a cost of your labour. The balance of this service and touch for a customer being taken away I think at £160 a night is poorly received when they should make the bed, fill up the coffee and tea and toilet rolls… should we really have to ask for this upon finding out this isn’t a service daily? I think you’d be wise to make the point known aside from me having to find it on the app.

Posted by on 4 Sep 2022

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4 out of 5
Lovely, clean hotel in a good location, room was a good size but very noisy and terrible pillows!

Posted by on 8 Apr 2022

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Comment from Hotel Management

13 Apr 2022 by Jeffrey

Thank you for your feedback, Yin Wai. I am pleased to read that location of our hotel suited your visit and the cleanliness of our hotel was up to your standard. However, I am sorry if there was a concern with the pillow and you were disturbed by the noise that did not give you comfort during your stay. Rest assured your feedback will be passed to our team to review and improve our standard. I hope to have the opportunity to welcome you back soon. Kind regards, Jeffrey

3 out of 5
This property in the main is great. Lovely rooms a d comfy beds. The lady on check in was quite curt and made me wait whilst she was doing something else. I got to my room after 10pm and the tv wasn’t working, they did promptly come but could t fix it , I asked to swap rooms just so I could get to bed, again this was promptly done. Each room says it’s soundproofed which I think to hotel noise it probably is but I had constant train noise. Overall this is a great hotel but ask to not be on the side of the trains

Posted by on 5 Feb 2022

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Comment from Hotel Management

8 Feb 2022 by Natacha

Thank you for your review, Katharine. While I am happy you had a pleasant stay with us, I am sorry to hear about the experience you had during your stay. We have taken note of your comment and looking into it. We look forward to seeing you again and hope to exceed your expectations. Kind regards, Natacha

3 out of 5

Posted by on 11 Dec 2023

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4 out of 5

Posted by on 28 Nov 2023

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3 out of 5

Posted by on 18 Nov 2023

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5 out of 5
Werde ich bestimmt nochmals buchen

Posted by on 15 Oct 2023

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Comment from Hotel Management

25 Oct 2023 by Kinga

Thank you for your comment, Francisco. I am pleased that you had a great stay with us and that you will book with us again for your next stay. We do hope to see you back with us in the near future. Kind regards,

About the Park Plaza London Waterloo

Location 6 Hercules Road, London, England SE1 7DP

Property Features

Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London Waterloo East Station (0.8 km / 0.5 mi)
  • Metro station: Lambeth North Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Park Plaza London Waterloo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

  • Number of treatment rooms 2

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.