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Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Lobby
Presidential Suite | City view
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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179-199 Holland Park Avenue, London, England, W11 4UL
  • Place, Holland Park
    ‪6 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Single Room

Premium bedding, down duvets, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

7.4 out of 10
Good
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Connecting)

Family Room, Multiple Beds (Connecting)

Family Room, Multiple Beds (Connecting)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Connecting Family Room

Premium bedding, down duvets, in-room safe, desk

Connecting Family Room

  • Sleeps 4

View all photos for Presidential Suite

Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Hilton Junior Suite

Premium bedding, down duvets, in-room safe, desk

Hilton Junior Suite

  • Sleeps 2

View all photos for Double Room

Premium bedding, down duvets, in-room safe, desk

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Twin Room

Premium bedding, down duvets, in-room safe, desk

Twin Room

  • Sleeps 2

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(99 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Room

Twin Hilton Guest Room

7.6 out of 10
Good
(31 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hilton London Kensington

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to public transportation and the clean accommodations
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Events
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Westeleven Restaurant - This buffet restaurant specializes in British cuisine and serves breakfast only.
Avenue Bar & Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1006 reviews
Rating 8 - Good. 294 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

London

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was lovely overall
Stayed 2 nights in Dec 2025

6/10 Okay

Sarah-Jayne

Travelled with partner
Liked: Cleanliness
The room is small and needs renovation. The breakfast is excellent and the staff is very friendly. Great location for city sightseeing.
Stayed 3 nights in Dec 2025

8/10 Good

Gordon

Stayed 3 nights in Dec 2025

4/10 Poor

Philip

Travelled with partner
Disliked: Amenities, property conditions & facilities
Chaos at check-in, rooms, although we were upgraded to a suite, was in poor condition. Not what we expect from the Hilton brand.
Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Liked: Staff & service
Great location, helpful staff. Bed could have been more comfortable and the room and corridors are very tired, needs decorating. Shower screen could do with some descaling.
Stayed 3 nights in Dec 2025

8/10 Good

Stuart

In all a good stay.
Stayed 1 night in Dec 2025

6/10 Okay

Mustafa Kemal

Disliked: Cleanliness, property conditions & facilities
Not at all with Hilton standards. Rooms are old, carpets are dirty and you feel the smell of dust and oldness in corridors.
Stayed 3 nights in Dec 2025

4/10 Poor

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful room
Stayed 2 nights in Dec 2025

8/10 Good

Kanyarat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good receptionists, helpful systems, can leave bags after checking out. Convenient location.
Stayed 2 nights in Dec 2025

6/10 Okay

Tyler

Liked: Cleanliness
Disliked: Staff & service, amenities
Ok. Premier Inns can offer a lot more
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 2 nights in Nov 2025

6/10 Okay

Sukhjit

Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Stayed 2 nights in Nov 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, amenities
The room was smelly, tired and after initial inspection turned out to have huge mould patch in the carpet. Eventually moved rooms after Hilton team attempted to tell me it wasn't possible. Based on pricing alone this place is tried old rip off.
Stayed 1 night in Nov 2025

8/10 Good

Danielle, Bradford

Business traveller
Liked: Cleanliness, amenities
Lovely staff, couldn’t do enough to assist. Room nice and quiet. Food options very nice, great position to Westfield,
Stayed 1 night in Nov 2025

6/10 Okay

Raghu

Travelled with family
Disliked: Property conditions & facilities
The room was okay. Shower not working well Staff were courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Treasa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well located.
Stayed 1 night in Nov 2025

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is situated in a very convenient spot. Close to the mall, and the subway train. The first room we had was a little awkward, the bathtub was a little high and the carpet smelled very musty therefore we moved to another room. It too smelled musty but not as bad, the bathroom was better. Breakfast was outstanding, and the service front desk and restaurant were excellent!
Stayed 5 nights in Aug 2025

8/10 Good

Colin, Hereford

Travelled with partner
Liked: Cleanliness, amenities
Nice swift check-in, easy parking (parking quite expensive). Room was nice but a little dated, empty fridge! No mini bar? (what's that all about), nice to have complimentary water in the room and good bathroom facilities. Breakfast was good with plenty of choices which was good. Nice relaxing bar area and hotels is good central location.
Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Superb breakfast Staff very good Rooms a bit tired
Stayed 1 night in Nov 2025

2/10 Terrible

Ghassan

Liked: Property conditions & facilities
Disliked: Amenities
They didn’t have the room I booked. They tried to lie about the room I booked. And they were rude because they never had the room I booked
Stayed 1 night in Nov 2025

8/10 Good

Tord

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location, helpful staff and good breakfast.
Stayed 4 nights in Oct 2025

10/10 Excellent

Salim

Very helpful staff and room is clean
Stayed 1 night in Nov 2025

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