Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Lobby
Business centre
Presidential Suite
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

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179-199 Holland Park Avenue, London, England, W11 4UL
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

Single Room

  • Sleeps 1

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed

7.8 out of 10
Good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Presidential Suite

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds (Connecting)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Hilton Junior Suite

  • Sleeps 2

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Twin Room

  • Sleeps 2

Room, 1 Double Bed

8.0 out of 10
Very good
(93 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

7.6 out of 10
Good
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton London Kensington

Hotel with a restaurant, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Events
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Westeleven Restaurant - This buffet restaurant specializes in British cuisine and serves breakfast only.
Avenue Bar & Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Reviews

Hilton London Kensington Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 399 out of 1009 reviews
Rating 8 - Good. 294 out of 1009 reviews
Rating 6 - Okay. 162 out of 1009 reviews
Rating 4 - Poor. 99 out of 1009 reviews
Rating 2 - Terrible. 55 out of 1009 reviews

Reviews

8/10 Good

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Just that bedrooms are tired in need of a refurb especially the bathrooms. The rest of the hotel was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew, Southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and clean. Room is small but comfortable. Close the Shepherds Bush tube station. Easy walk to Holland Park and Portobello Rd. I always stay here!
Stayed 3 nights in May 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient to Tube station and local grocery and pubs. Staff was wonderful . Beds are very poor quality and shower tub combo may be impossible and dangerous for elderly to use. Keeping water in enclosed shower was difficult resulting in much water on floor.
Stayed 3 nights in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Staff 5, Hotel 2

Hotel staff could not be more helpful and friendly. However the hotel needs a complete refurbishment. The hotel is old and tired, the carpets are stale and musty. Definitely not what one would expect from a Hilton, especially a flagship.
Stayed 6 nights in Jul 2025

8/10 Good

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small rooms with aging furniture and carpets. Great restaurant. Wondeful staff and service.
Stayed 1 night in Jul 2025

8/10 Good

Ian

Travelled with partner
Location
Stayed 3 nights in Jul 2025

8/10 Good

Kathleen, Turnersville

Liked: Cleanliness
Nice hotel. Room was small.
Stayed 2 nights in Jul 2025

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Needs decor updated

Hotel staff very pleasant. Breakfast very good.We had a squeaky bed every time I turned.Got back late so didn’t bother to ring reception. Only stayed one night. Decor needs sorting out. We used Tesco points to pay so maybe that’s why we didn’t get a good room. I would come back again but would ask for a different room next time. I’m sure they would of changed room but we didn’t get back till after midnight.
Stayed 1 night in Jul 2025

2/10 Terrible

paul

Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location! Perfect following hyde park concerts, so many transportation options.
Stayed 4 nights in Jul 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, but new refurbishment has taken away most of the charm of the old KH and replaced it with a Holiday Inn style of bland
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the bus line, near the bus and train station. hotel staff very helpful with directions!
Stayed 6 nights in May 2025

10/10 Excellent

gonzalo

Stayed 2 nights in Jun 2025

10/10 Excellent

Pia

Stayed 4 nights in Jul 2025

8/10 Good

Kwan Chi

Liked: Cleanliness, staff & service
Staffs are helpful. The property is relatively old and gym is small. The location is good and there is a huge shopping mall and underground station nearby. Goof enough for us.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent car as always

Excellent as always
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable sleep
Stayed 1 night in Jun 2025

10/10 Excellent

gonzalo

Stayed 5 nights in Jun 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay But...

I stayed for 4 days. My stay was pleasant. The room was clean, spacious and comfortable. The only thing that I wish would have been different was the ability to check in early. After a full day of traveling from the US and an issue with my ankles swelling, it would have been nice to check in early to shower and elevate my legs. There was a lobby full of travelers and I found it odd that meraculously at exactly check in time we were all told rooms were then available.
Stayed 4 nights in Jun 2025

8/10 Good

Nathan

Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

George

Liked: Cleanliness
I give one star to
Stayed 5 nights in Jun 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break

Loved loved loved the hotel, a bit dated in places but everything there you could possibly want, free wifi, clean, friendly staff, i will be back
Stayed 3 nights in Jun 2025

8/10 Good

Constanza, new york

Liked: Cleanliness, property conditions & facilities
Perfect location for my needs. Friendly service but short hours for restaurant service.
Stayed 12 nights in Jun 2025