"Hotel booked for an overnight stay on a theatre trip. Two of our party needed disabled access. Their room couldn't have been better and all the staff ... " More

By a verified traveller on Mon 07 May 2018

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Hotel Description

At Hilton London Kensington you'll be 1 km (0.6 mi) from Westfield London Shopping Centre and 2.1 km (1.3 mi) from Hammersmith Apollo. Highlights at this hotel include a restaurant, a bar/lounge, and a sauna.

All 601 rooms feature LCD TVs with satellite channels, and you can enjoy WiFi, coffee/tea makers, and safes. Fridges and round-the-clock room service make in-room dining convenient. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, hairdryers, irons/ironing boards, and desks are available.

Westeleven Restaurant serves British cuisine and is open for breakfast. Business amenities include meeting rooms, a business centre, and limo/town car service. Other amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 4-star Holland Park hotel, you'll be 2.7 km (1.7 mi) from Kensington Palace and 2.7 km (1.7 mi) from Kensington Gardens.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€112 per night

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Hilton Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton London Kensington ratings based on 19 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
Hotel booked for an overnight stay on a theatre trip. Two of our party needed disabled access. Their room couldn't have been better and all the staff were really helpful.

Posted by , from Somerset on 7 May 2018

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4 out of 5

Great hotel and well worth a visit

Helpful staff, great breakfast, well situated, lovely rooms

Posted by , from devon on 22 Jan 2018

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Comment from Hotel Management

16 Feb 2018 by gerfoster

Lauren, thank you for your recent stay and for taking the time to share your experience with us. Kind Regards Simon Shaw Director of Operations

1 out of 5

Broken door, 26 degree in room, tiny room,

See above and then when allocated new room...unable to get in because nobody changed it on the system! We thought somebody else was in our room with the luggage....they had to send porter up to check

Posted by on 11 Jul 2017

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5 out of 5

Westfield centre Great location close to Westfield

Pros: Comfortable beds great location
Cons: Needs a bit of tlc
Had a great time in a very central location .. Westfield centre amazing every shop in the world and every restaurant you could want ..

Posted by on 3 Apr 2017

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5 out of 5

Nice hotel close to Westfield

Easy access to city centre - five min walk to Westfield and nearest tube

Posted by on 20 Feb 2017

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Comment from Hotel Management

25 Mar 2017 by The Kensington Team

Thank you for your recent stay and for taking the time to share your experience with us. I am pleased to hear you had a satisfactory stay and look forward to welcoming you back soon.

3 out of 5

Disappointing spend

Pros: Comfy bed
Cons: The light underneath the door and the bright light from the air con system
Location: London, Kensington.
For how much i paid for the room i was a bit disappointed. Got there and the staff were friendly but they failed to inform us of where our room was or what floor it was on, or even the direction we need to head in to get to the room (basic hotel service i thought from previous experience). Luckily someone in the lift told us where we needed to be. Got to the room and there were BOGEYS on the headboard! Not impressed and had to clean them off myself before going to sleep. General overview of the room... door lets alot of light underneath so the room was quite light, including the bright glow from the air con system so didnt get alot of sleep (but i like the room to be dark when i go to sleep) Rust & dust in the bathroom an old ripped shower curtain. BUT the bed, duvet & pillows are extremely comfortable. Such a shame but wont be booking there again.

Posted by on 11 Sep 2016

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4 out of 5

Average hotel

Does the job for a central London hotel. Parking a bit tight for a big car, low cars probably wouldn't recommend because if steep slope. No free wifi. Okay.

Posted by on 9 Aug 2016

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3 out of 5

Ok stay

The hotel reception/lobby area is very nice. The corridors and rooms are all nice and clean. Staff were lovely and location was great for shopping and tubes. On the downside the first problem was the car park really needs some sort of warning on the way in as the ramp down scrapped the bumper of our car. We opened the door to our room and it slammed straight into the wall as there was a really tight little corridor leading into the tiny room, It was a nice room but bathroom and room it's self were just so small. Lastly the aircon/heating system in the room made an annoying humming all through the night which drove me nuts, would have called to sort the problem but we got back to the room and discovered it quite late that night.

Posted by on 29 Feb 2016

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3 out of 5

Rooms fine/Food very poor

I was offered the 3 course dinner for £19 and what a poor choice! Starter of Beetroot and cheese was ok, pasta main was awful (overcooked mush) the waiter did offer something else but I didnt feel like it... Toffee pudding was fine, but poor vale for £19 (plus £7 for a glass of house white...) - better dinner options at Holland Park or even Westfield! Room was very loud and parking is v expensive at £32 per night...

Posted by on 16 Feb 2012

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4 out of 5

Gerne immer wieder

Wir buchen dieses Hotel hedes Jahr für unseren Aufenthalt in London. Die Lage ist einfach perfekt, sehr gut erschlossen und dennoch ruhig. Wir werden ganz sicher auch im 2018 wieder das Hilton buchen - zum etwa 10. Mal. 😃

Posted by , from schweiz on 19 Dec 2017

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Property Features

Hilton London Kensington offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and meeting rooms are available. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • 10 conference rooms
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: London (LHR-Heathrow) (21.8 km / 13.6 mi)
  • Train station: London Shepherd's Bush Station (1.6 km / 1 mi)
  • Metro station: Shepherd's Bush Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Kensington offers 601 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Hilton London Kensington has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

  • Golfing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • Pets: GBP 35 per accommodation, plus a deposit of GBP 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP19.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP35.00 per day
  • Pet deposit: GBP50.00 per stay
  • Pet fee: GBP35 per accommodation

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Kensington Hotel
  • Hilton London Kensington
  • Hilton London Kensington England
  • Hilton London Kensington Hotel London
  • Hilton Kensington
  • London Hilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.


Kids stay and eat free at Hilton hotels
Time spent together as a family is very precious. And Hilton knows how important it is for everyone to be happy. Hilton takes care of the little things which make all the difference, so everyone has an enjoyable, relaxing stay.Hilton offers a whole host of benefits for you and your little ones in the UK and Europe:

  • Children up to and including the age of 10 can eat and drink for free from the children's menu, which features a range of freshly prepared treats for little ones
  • Children under the age of 18 can stay for free when sharing your room
Hilton makes life more fun for the kids, and easier for you!