The Crown London

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Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Breakfast available
24/7 front desk
Bar
Air conditioning
Parking available

Explore the area

142-152 Cricklewood Broadway, London, England, NW2 3ED

Wembley Stadium
‪9 min drive‬
Oxford Street
‪14 min drive‬
Piccadilly Circus
‪16 min drive‬
London (LHR-Heathrow)
‪32 min drive‬

Room options

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

Wonderful

Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Non Smoking

Very good

Sleeps 2
2 Twin Beds

Family Room, Multiple Beds, Non Smoking

Good

Sleeps 3
1 Double Bed and 1 Twin Bed

Family Room, 2 Double Beds, Non Smoking

Exceptional

Sleeps 4
2 Double Beds

Executive Room, 1 Double Bed, Non Smoking

Very good

Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

12 Oct - 13 Oct

About this property

The Crown London

Hotel connected to a rail/subway station in London with bars

This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.

The Crown London offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Crown London. During your stay, you'll be connected to a rail/subway station, and within walking distance of Hampstead Heath. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy Pan-Asian cuisine while dining at PanAsia Restaurant
English breakfast served daily for a fee
Self parking available for a fee
Services include tour or ticket assistance, luggage storage, and wedding services
Just a 5-minute drive from Brent Cross Shopping Centre and 9 minutes from Madame Tussauds Wax Museum

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center, 6 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4402 square feet (409 square meters) and includes conference space. The business-friendly The Crown London also features tour/ticket assistance, coffee/tea in a common area, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

PanAsia Restaurant - This restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lounge Dining Area - This gastropub specializes in British cuisine and serves lunch and dinner. Open daily.

The Crown Pub - This pub specializes in British cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 19.95 per night; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 12.50 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PanAsia Restaurant
The Crown Pub
The Lounge Dining Area

Things to do

Bicycle storage
Piano

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

4,402 square feet of conference space
6 meeting rooms
Business centre
Computer station
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
5 floors
Banquet hall
Built in 2003
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

26-inch flat-screen TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.95 for adults and GBP 12.5 for children
Self parking fee: GBP 19.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crown Hotel Moran

Crown Moran

Crown Moran Hotel

Crown Moran Hotel London

Crown Moran London

Hotel Crown Moran

Moran Crown

Moran Crown Hotel

Crown Moran Hotel London, England

Clayton Crown Hotel London

Clayton Crown Hotel

Clayton Crown London

Clayton Crown

Clayton Crown Hotel London, England

The Crown London Hotel

The Crown Hotel London

The Crown London London

Clayton Crown Hotel London

The Crown London Hotel London

The Crown London Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

James

Travelled with family

26 Jun 2025

Disliked: Cleanliness, amenities

Lovely building just make sure you dont end up on the lowest floor. Lowest floor for example room 035 is on the same level as the swimming pool. You cant open the curtains or you are at eye level with the swimmers in the pool. Carpets outside the room in corridors are wet and smell due to swimmers feet. Stairs arent clean on any level, most guest use the lift and dont see this. A good point about this hotel is large underground carpark that i was not charged for.

Stayed 1 night in Jun 2025

4/10 Poor

Nayef

25 Jun 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Well, I'll keep it brief: 1- Limited connectivity to central London, it takes an average of an hour to get to most of the popular spots, and it could get more difficult and time-consuming to return back to the hotel at night, due to a further limited number of routes/buses at those hours. 2- The neighbourhood doesn't feel very safe, especially at night. 3- Breakfast was a total disappointment, and waste of money, very few options were available and were poorly cooked/seasoned. 4- The room was very noisy during the morning hours, due to housekeeping opening and closing (well, slamming) the hallway doors with their carts, a complaint was raised to the reception desk but nothing changed. 5- The bathtub is very narrow, and makes you susceptible to falling off (actually there is a warning sticker on the wall highlighting that fact in a subtle way). Moreover, the heating system has issues were the water is cold for a minute and then gets hot for some time (and then cold again) without having to turn the knob (very high-tech stuff I tell you). So the only reason why I stayed in the hotel was that because the payment was non-refundable. Definitely not recommended.

Stayed 11 nights in Jun 2025

10/10 Excellent

David

Business traveller

25 Jun 2025

Dont let looks decieve a very modern hotel behind the facade

Stayed 1 night in Jun 2025

2/10 Terrible

Todd

Travelled with family

25 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel of my entire life

This is the grossest hotel with the worst service of any hotel I've ever stayed in. DO NOT BOOK THIS HOTEL! We got moved to three rooms, each with issues but mostly related to bugs and not working equipment. We also had wet bed sheets in a room, and a broken window. This is the worst stay I've ever had, do not, please do not book here. Also the parking is abysmal, do not try to take a large car here

Stayed 5 nights in Jun 2025

10/10 Excellent

isabella

24 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There was no refrigerator and microwave in the room.which was a big downfall,otherwise it was a good hotel.staff were friendly and helpful.

Stayed 12 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family

22 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Beautiful hotel, lobby is large and open with music playing. Staff are really friendly. Check in was easy and the room was spacious and most importantly cool in the 32 degree heat of this weekend! Hotel is well positioned for our trip to Wembley, both for the tube and bus. We’ll definitely look to book again if we’re at an event in the area.

Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Travelled with family

21 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Jo

Travelled with family

21 Jun 2025

Liked: Cleanliness, staff & service

Pleasantly surprised by our large air-coned room. Perfect stop for a girly trip of 4 to see Dua Lipa at Wembley. Conveniently situated to subway with a brisk 10 minute walk. We had a drink in the pub attached to hotel but didn’t eat as had already booked food near Wembley, all looked good though. McDonalds nearby so that was our breakfast stop as not included in our stay. Our only disappointment was one of the single beds was collapsing so does need repair.

Stayed 1 night in Jun 2025

8/10 Good

Jam

21 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Hollie

20 Jun 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable relaxed hotel with good staff - food choices are a bit old fashioned but do-able - I’d stay again but not for long time as area is a bit tatty and transport a bit awkward

Stayed 4 nights in May 2025

10/10 Excellent

Katie

17 Jun 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Travelled with family

17 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovelg hotel

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family

16 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We arrived early and staff quickly had a room ready for us, which was great as we needed to get out and about. It smelt really nice and the bathroom was spotless. We all had a great sleep, beds were comfy and the pillows were good to.

Stayed 1 night in Jun 2025

6/10 Okay

Claire

15 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bar doesn’t open till 4.30 in the afternoon and closes at 10 pm so if you are a resident you can only get drinks between these times. Bar staff are rude. Hotel staff are lovely and friendly Rooms are nice and clean Didn’t eat in the restaurant as when we went in it had no one there manning it

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

13 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel was really nice, helpful staff and clean room. Was in a good location too, near the train station.

Stayed 2 nights in May 2025

10/10 Excellent

Tascine

12 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

4/10 Poor

Andrew James

Travelled with partner

11 Jun 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our rooms walk in shower flooded the entire bathroom no matter where the shower head was pointed. We were then moved to another room after pushing, since we had no place to even wash. Complaint was made at around 9 30pm when we came back for the day, and was told somebody would come to the room. Almost an hour later I had to go and ask again as nobody had arrived. The newly allocated room was below ground and was literally viewing an internal kids swimming pool. Very uncomfortable feeling, as anyone could be put in a room viewing kids in the pool. Not good. All furniture was dated and marked, and room cleaning service was not till late afternoon. Our room had no hand soap in it either, even after the room service. Safe in first room didnt work Lift had broken buttons, so carried cases down stairs to new room Newly allocated room had lock concerns from staff as it was also previously broken No mini fridge Bathroom extractor fan in newly allocated room was broken so steam didnt dissipate fast at all Had to carry pillows into reception when moving to new room as staff thought new room had no pillows. Bit messy All we were offered was 1 compensatory drink each. Absolutely not worthy of a 4 star rating by any means. Only benefits were the close proximity to transport links. I must note that the 2 female staff members who we dealt with the complaints were polite and helpful and we appreciated this given the time of night initially.

Stayed 2 nights in Jun 2025

8/10 Good

George

Travelled with group

9 Jun 2025

Liked: Amenities, property conditions & facilities

Very nice would stay here again

Stayed 1 night in Jun 2025

2/10 Terrible

Hanna

Travelled with partner

7 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Mattrass on out bed was tyrned spring side up (like sleeping on the plank) when we discovered the issue and tried to flip it found massive blood stain on the other side. When contactwd a staff been told no more rooms available to swap, no spare mattrasses available, front staff qasnt able to go to our room as he couldnt leave reception and noone to escalate to issue to available until 2 days later. Hotel solution was to give us extra linien to cover the stain..... and free breakfast (we have already paid for at the time of booking). Just to add the less but equally inconvenient points 2 escalators did not work the day we arrived, all 4 didnt work the day after. Coffee machine at the breakfast was out of service - great considering no sleep! and the toilet was dripping water all night through. Please consider carefully the the value for money as definitely not worth £160 a night.

Stayed 1 night in Jun 2025

4/10 Poor

Azadeh

1 Jun 2025

Disliked: Property conditions & facilities

Stayed 1 night in May 2025

2/10 Terrible

Chirag

Travelled with family

1 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The bathroom was very unhygienic. The bathtub smelt like urine and the bottom of it was the color brown. Everything was old and rusty, plus the shower looked like a faucet. A horrible and very strong smell of cheap perfume ( probably used to cover the smell of urine ) made your head pound with a headache. We left immediately and had to book another hotel room for the night. Only the staff were nice.

Stayed 1 night in May 2025

10/10 Excellent

Harry

28 May 2025

Stayed 2 nights in May 2025

6/10 Okay

Alan

Travelled with partner

26 May 2025

Liked: Staff & service

Disliked: Property conditions & facilities

We attended a wedding at the hotel and stayed for 2 nights. The staff were helpful whenever we required assistance. The room we stayed in was alright, although the bathroom did smell a bit odd, as if it smelled like remnants of old urine. The toilet seat as well did not fully cover the toilet bowl, which was another oddity.

Stayed 2 nights in May 2025