Norfolk Towers Paddington Hotel

4.0 star property

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Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room
Lobby sitting area
Front of property
Delicatessen
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

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34 Norfolk Place, London, England, W2 1QW
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Suite

  • Sleeps 3
  • Free Wi-Fi

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Executive Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Basic Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Club Double Room

7.4 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Club Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Club Twin Room

  • Sleeps 2
  • Free Wi-Fi

Club Double Room

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Room

  • Sleeps 2
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

Small Single Room

  • Sleeps 1
  • Free Wi-Fi

Basic Single Room

  • Sleeps 1
  • Free Wi-Fi

Small Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Norfolk Towers Paddington Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Norfolk Towers Paddington Hotel's great location. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is available by reservation only and cannot be requested after check-in.

Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers

Norfolk Paddington Towers Hotel

Norfolk Towers

Norfolk Towers Hotel

Norfolk Towers Paddington

Norfolk Towers Paddington Hotel

Norfolk Towers Paddington

Norfolk Towers Paddington Hotel Hotel

Norfolk Towers Paddington Hotel London

Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 901 reviews
Rating 8 - Good. 367 out of 901 reviews
Rating 6 - Okay. 137 out of 901 reviews
Rating 4 - Poor. 54 out of 901 reviews
Rating 2 - Terrible. 34 out of 901 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, convenient location and very friendly and helpful staff
Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, tidy and good provisions. Nice that it had a fridge. Nice toiletries. Staff were courteous and polite. There was a good choice for breakfast.
Stayed 1 night in Feb 2026

8/10 Good

Sam

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean modern room!
Stayed 3 nights in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Dec 2025

6/10 Okay

kimphu

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. staff upgraded us to suite but room was not well insulated and it’s right by the street so it’s noisy. Hard to sleep.
Stayed 1 night in Jan 2026

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was way too small than I was expecting for a 4* hotel. No welcome water, nothing in the fridge, restaurant and bar always closed. I wasn’t able to get a drink or light snack during my ten days stay. The breakfast was very poor, very few choices, always the same things each morning. The location was really good though, just few minutes by walking to Paddington station, many bus stops around the hotel. Another thing I liked was the cleaning service
Stayed 9 nights in Dec 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2025

8/10 Good

Stuart

Stayed 1 night in Dec 2025

8/10 Good

Alison

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Clean beautiful hotel only issue the room and bathroom was very small.
Stayed 2 nights in Dec 2025

8/10 Good

Helen

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean and modern
Stayed 1 night in Nov 2025

10/10 Excellent

Facundo

Stayed 1 night in Nov 2025

8/10 Good

Marjorie, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
When I made the reservation I specifically request a room in the newer tower and also that it not be in the basement. Upon check in where was our room? It was in the older building AND in the basement. Not sure why you’re able to put in a request and it is completely ignored. Our room was fine in the end. The bathroom setup was not great and left a lot to be desired. The glass enclosure separating the shower from the rest of the bathroom was about 12” wide. It did virtually nothing to keep water inside the shower and so water went everywhere. We had to use every available towel to wipe it up from the floor, etc. Otherwise, the stay was fine. The room was quiet and the bed comfortable. We were checked in by a lovely guy, who tried his best to be accommodating. He was polite and pleasant.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and modern. My room was in the basement and I could just hear underground trains passing below me! The breakfast was adequate with plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Great stay. Convenient and clean. Everyone so friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Oct 2025

8/10 Good

P I Price

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, only a few minutes walk from Paddington station which is good. Room was lovely but bathroom very small, as it was only for one night we managed but not sure if I could cope with another night but I expect they had other rooms with bigger ones. We asked for a quiet room which was great. Service was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Paddington Station a Very Central Stay

Set in a historical building, all of the fixtures and finishes were top of the line. The hardware was high quality and the whole hotel just said well made. The bed was a pillow top and the linens and towels were all high quality. The room was the size they said, but there was a carpeted area suitable for my morning stretches. Will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Khandker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, the staff are helpful and great location. Value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely visit. However, you have to contort to close the bathroom door, it's so small. Staff was lovely, entire facility was very clean. Recommend the high tea.
Stayed 6 nights in Jul 2025

4/10 Poor

Abbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025