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Hyatt Place London City East

Property class: 4
VIP Access

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Photo gallery for Hyatt Place London City East

A rooftop terrace with outdoor seating, city views, and modern architecture.
Property video
A hotel room with a large bed, a TV mounted on the wall, a red sofa, a small table, and a city view through the window.
A modern building with large windows and a rooftop terrace with outdoor seating.
A modern bar area with high tables, bar stools, and a counter with bar tools.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪9 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed

A modern bathroom with a bathtub, shower, and sink.

Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a red sofa, a desk, and a chair. There are two lamps and a window with curtains.

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

A balcony with a city view, a glass partition, and outdoor seating.

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Terrace

A rooftop terrace with two chairs and a table, overlooking a cityscape with modern buildings.

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern room with a round mirror, a desk, and a red chair.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a red chair, and a city view.

Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King Bed Balcony with Sofa

A hotel room with a large bed, two bedside tables, a flat-screen TV, and a city view through large windows.

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a red sofa, a small round table, a desk with a chair, a bed, and a city view through large windows with grey curtains.

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with two beds, a red chair, and a city view.

Deluxe Room, 2 Single Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room With Sofa Bed

Bathroom

King Room With Sofa Bed

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room With Balcony

Living area

Premium King Room With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Place London City East

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant. Open daily.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1091 reviews
Rating 8 - Good. 314 out of 1091 reviews
Rating 6 - Okay. 89 out of 1091 reviews
Rating 4 - Poor. 24 out of 1091 reviews
Rating 2 - Terrible. 17 out of 1091 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Pios Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, super nice staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice at breakfast and very friendly and helpful staff throughout the hotel. Comfortable bed and large shower.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and good breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from reception and rooms are very good and comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well appointed, clean room & comfy bed. Breakfast was lovely, plenty of choice including hot food.Very professional and helpful staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Breakfast was excellent but the hotel decor is a bit plastic and dated
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Dannielle

Clean airy rooms and friendly staff. Roof top bar is lovely.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, room was spacious and clean and the Italian restaurant in the hotel is great. A great stay overall :)
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above to make our stay memorable. Thank you so much x
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful and the room was so nice and clean. Definitely would stay there again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, close to the tube station, quiet and comfortable, helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels in London
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Clean rooms. Extremely helpful staff. Very accommodating. Would stay here again for sure
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

zohra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very comfortable. The staff were so kind and attentive. Especially Zahid, in the restaurant when we went for our evening meal was very helpful and really looked after us. Will definitely be recommending and staying here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aicha Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, surrounded by lots of shops and restaurants. Clean and spacious rooms and slept well due to how well soundproofed the rooms are :) would return.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here annually and the hotel is reliable, consistent, and comfortable. Modern and clean. The neighbourhood is well connected to transit.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a poor area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and the staff!! Nice hotel and cultural diversity of neighborhood—
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar with fantastic views across Canary Wharf.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rasoul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, new budling, location
Stayed 5 nights in Apr 2026

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