Hyatt Place London City East

VIP Access

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pet-friendly
Housekeeping

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Place, Tower of London
‪13 min walk‬
Place, Tower Bridge
‪19 min walk‬
Place, The Shard
‪5 min drive‬
Airport, London (LHR-Heathrow)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

Wonderful

21 sq m
Sleeps 2
1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Exceptional

24 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

Exceptional

20 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

Exceptional

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Wonderful

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

Very good

24 sq m
Sleeps 2
2 Twin Beds

Room, 2 Single Beds

Wonderful

21 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 2 Single Beds, City View

Excellent

24 sq m
City view
Sleeps 2
2 Twin Beds

1 King Bed Balcony with Sofa

24 sq m
1 bedroom
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Air conditioning
Gym
Laundry

includes taxes & fees

12 Oct - 13 Oct

About this property

Hyatt Place London City East

Eco-certified hotel with a 24-hour fitness center and a rooftop terrace

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.

Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests really like the accommodations for the comfy beds and cleanliness
Steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Sotto Cucina & Bar - Onsite restaurant.

PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.

The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market

Things to do

24-hour gym

Family friendly

Children's games
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

9 floors
Banquet hall
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

J

Business traveller

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean hotel good location

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great h

This was a great hotel. Staff was warm, friendly and very accommodating. This was booked very last minute because the Airbnb I booked had major plumbing issues. I needed 2 beds and they could accommodate. The hotel also has air conditioning which was a bonus.

Stayed 2 nights in Jun 2025

10/10 Excellent

GREGORY

24 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located close to Whitehall Station (10 min walk), the hotel offers a diverse area full of international cuisine restaurants. Just a few blocks off of Tower Bridge, the accessibility to London attractions is great.

Stayed 3 nights in Jun 2025

10/10 Excellent

Suraj

22 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was amazing nice city view

Stayed 1 night in Jun 2025

6/10 Okay

Henni

22 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were great, the terrace in our room was cool. I wouldn't say it is a 4 star hotel, it felt very basic. There is a tesco just next door which is useful and a tube station which takes you to embankment. It was fine.

Stayed 1 night in Jun 2025

10/10 Excellent

James

22 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Barry

22 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Serena

22 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

Barbara

17 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

15 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was clean and comfortable. It had an iron and a refrigerator as well as tea and coffee facilities. The showers are good and easy to use. Breakfast buffet was good quality. The staff were friendly and helpful. Overall it was a good experience at the price.

Stayed 1 night in Jun 2025

8/10 Good

Piers

14 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Koffi

12 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Megan

10 Jun 2025

Stayed 3 nights in May 2025

10/10 Excellent

Paul

10 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

6/10 Okay

Dimitris

Business traveller

5 Jun 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Manager came out of his cave to give me a load of rubbish about the law and why I was unable to check my guests in. Unfortunately he was talking total trash, he knew this was true but he didn't want me to check in my guests. I made the booking, paid for the booking and knew everything associated with the booking. I wasn't even asked to show proof of booking, or payment! Instead I was spoken to as if I was a common criminal someone trying to score myself a free night in a hotel - I'm sorry but I wear clean clothes and speak properly, I'm not some scab who just rolled in off the street and I was not happy with this inclination. Message for Big Man Mr Manager: "Next time mate, learn the law before you start spouting what is and what isn't. Step out with a smile on your face and not like you have just trodden on lego. Treat guests with courtesy and respect and don't come out your cave looking for a fight - because you just embarrassed yourself in front of your receptionist (who was actually really nice)." Other than that the hotel was fine. My guests had no complaints. Unfortunately I made the booking and I also leave the reviews! Funny how that works!

Stayed 2 nights in May 2025

8/10 Good

Sarah, Hove

Travelled with family and small children

2 Jun 2025

Liked: Cleanliness, property conditions & facilities

It was a great hotel for what we needed!

Stayed 2 nights in May 2025

8/10 Good

Nadiya

1 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in May 2025

8/10 Good

Tom

31 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean, comfortable hotel in a popular area. Only inconvenience was in my room, to close the curtains I had to climb a ladder to a little corner area. Very weird.

Stayed 1 night in May 2025