Hyatt Place London City East

VIP Access

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Dates

August 2025

September 2025

Enjoy the city skyline from our outdoor terrace, featuring round tables and comfortable seating.

Situated in the heart of the city, this hotel offers stunning views from its large windows.

Enjoy a warm dining experience with comfortable seating and a variety of fresh bread and pastries on display.

Relax in a stylish space with green and orange seating areas, white tables, and large windows.

Relax in this stylish room with a large bed, flat-screen TV, and city views through large windows.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Bar
Pet-friendly
24/7 front desk

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Tower of London
‪13 min walk‬
Tower Bridge
‪19 min walk‬
The Shard
‪5 min drive‬
London (LHR-Heathrow)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Enjoy a spacious bathroom with a walk-in shower, separate bathtub, and sink area.

Room, 1 King Bed

Wonderful

21 sq m
Sleeps 2
1 King Bed

Enjoy a city view from the large window in this stylish room, featuring a comfortable bed and a cozy seating area.

Deluxe Room, 1 King Bed, City View

Exceptional

24 sq m
City view
Sleeps 2
1 King Bed

Enjoy the city skyline from this urban balcony with a glass partition, a comfortable chair, and a small table.

Premium Room, 1 King Bed, Balcony

Wonderful

20 sq m
City view
Sleeps 2
1 King Bed

Relax in a stylish room with a large bed, sofa, and desk, offering a city view.

Room, 1 King Bed with Sofa bed

Exceptional

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Experience a serene retreat with a round mirror, bedside table, and comfortable chair.

Deluxe Room, 1 King Bed

Excellent

21 sq m
Sleeps 2
1 King Bed

Relax and socialize on the rooftop terrace with panoramic city views.

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Two single beds with white bedding, a red armchair, and a nightstand with a lamp and phone.

Deluxe Room, 2 Single Beds

Very good

24 sq m
Sleeps 2
2 Twin Beds

Room, 2 Single Beds

Wonderful

21 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 2 Single Beds, City View

24 sq m
City view
Sleeps 2
2 Twin Beds

Relax in comfort with a large bed, two nightstands, and a large window with sheer curtains.

1 King Bed Balcony with Sofa

24 sq m
1 bedroom
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Experience the vibrant city atmosphere from this modern building's elevated vantage point.

Free WiFi
Air conditioning
Gym
Laundry

for 1 room

includes taxes & fees

22 Aug - 23 Aug

About this property

Hyatt Place London City East

Eco-certified hotel with a 24-hour fitness center and a rooftop terrace

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.

Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests really like the accommodations for the comfy beds and cleanliness
Steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Sotto Cucina & Bar - Onsite restaurant.

PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.

The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market

Things to do

24-hour gym

Family friendly

Children's games
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

9 floors
Banquet hall
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Anastasia

Travelled with family

9 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and close to the tube station

Super clean, quiet and in a convenient location. The pillows felt a bit uncomfortable but maybe that’s just me!

Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Travelled with family

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for City of London

Great hotel, but area at night not the best and some people may not feel safe

Stayed 1 night in May 2025

10/10 Excellent

Adam

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Aady

7 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Second time staying here. Really easy and located few blocks from aldgate tube and whitechapel tube making everything super convenient. Also not too far of a walk to the London tower bridge maybe 10-15 minutes. Fantastic hotel and great deals on Expedia. Cheers

Stayed 1 night in May 2025

2/10 Terrible

MATTHEW

5 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with partner

4 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was very accessible to the tube system, approx 5 minute walk to the nearest station. The room was lovely however did not have noticeable AC. The room was comfortable.

Stayed 2 nights in May 2025

8/10 Good

Israel

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Kazi Marzuq

3 May 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

10/10 Excellent

Amir

Travelled with family

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2025

8/10 Good

Kevin

Travelled with partner

3 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Parking is off campus about a block and a half down the road in a parking lot. It costs roughly $50 USD per day. The parking area is also inaccessible from 10pm-6am.

Stayed 8 nights in Apr 2025

8/10 Good

Renato

1 May 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Dana and Barbara

1 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff!

Stayed 6 nights in Apr 2025

8/10 Good

Kathy

Travelled with family

30 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Business traveller

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with family

28 Apr 2025

Liked: Property conditions & facilities

Went for london marathon, hotel staff very friendly especially Miriam, Andrei and Amalu at breakfast excellent service, they also made a special pack up for my husband who was doing the marathon.

Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Place review

Lovely hotel. Great location for getting around on tube. Beautiful room with balcony and a great view across London. Awesome breakfast . All the options were tasty and excellent service from Adhil.

Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Amba Caruna

Business traveller

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property with very helpful and kind staff. They even accommodated an early check in at 9:30am! There are lots of restaurants around, and the tube is a 3 minute walk away. Would recommend this property to anyone staying in the Whitechapel area.

Stayed 5 nights in Apr 2025