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Palestine Montaza Alexandria

5.0 star property

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Photo gallery for Palestine Montaza Alexandria

A hotel with a curved facade, multiple balconies, and a pool area with lounge chairs and umbrellas.
A breakfast setting with pastries, fruit, and beverages on a glass table by a scenic waterfront.
A large, curved swimming pool with multiple levels and a surrounding deck area with lounge chairs and umbrellas.
A waterfront restaurant with outdoor seating and a distinctive blue and white structure.
A spacious lobby with a curved ceiling, marble flooring, and several seating areas with modern furniture.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Kasr El Montazah, Alexandria, Alexandria Governorate, 21919
  • Place, Montazah Palace
    ‪2 min walk‬
  • Place, Montazah Beach
    ‪3 min walk‬
  • Place, El Mamurah Beach
    ‪12 min walk‬
  • Airport, Alexandria (ALY-Alexandria Intl.)
    ‪25 min drive‬

Room options

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Royal Suite, 1 Double Bed

  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Basic Bungalow | Garden view
Rixos Montaza Alexandria
Al-Muntazah
  • On private beach
  • Pool
  • Spa
  • All-inclusive plans available
4.8 out of 5, Exceptional, 106 reviews
The price is €159
includes taxes & fees
1 Aug - 2 Aug
Rixos Montaza Alexandria

About this property

Palestine Montaza Alexandria

Catch some rays on Palestine Montaza Alexandria's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Palestine Montaza Alexandria offers 218 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Helnan Beach Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Palestine Montaza Alexandria, you're just a quick walk from Montazah Palace. You'll find features like 5 restaurants, 3 coffee shops/cafes, and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine with ocean views at Alexandrina, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body treatments, or massages at Helnan Beach Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Steps from Montazah Palace and 6 minutes by foot from Montazah Beach
Some rates at Palestine Montaza Alexandria are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Palestine Montaza Alexandria like an outdoor pool and a fitness center.

There are 5 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This luxury hotel also offers a steam room, a garden, and a terrace. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Alexandria hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Alexandrina - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Al Arz - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Asia House - This restaurant specializes in Asian cuisine and serves lunch and dinner.
La Piazza - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Royal Gardens - This restaurant specializes in Asian cuisine and overlooks the pool.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Palestine Montaza Alexandria are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Arz
  • Alexandrina
  • Asia House
  • La Piazza
  • Royal Gardens

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a private beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Valet parking fee: USD 5 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Helnan
Helnan Hotel
Helnan Palestine
Helnan Palestine Alexandria
Helnan Palestine Hotel
Helnan Palestine Hotel Alexandria

Palestine Montaza Alexandria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 5 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very secure. Rooms a bit dated but sea views & beach trumps all! Away from the hustle & bustle of Alexandria city but still easily accessible. Good quality restaurants.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel that would use some facelift. Stunning location and beautiful water view from the terrace that unfortunately we couldn’t enjoy due to noisy weddings that were held on the property every night
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

cesar agustin lopez

Disliked: Property conditions & facilities
Quiet location, food inside hotel was good. People was in general friendly. This is an old hotel with lack of maintenance.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of green areas around
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort

Bad

Food was good , rooms are clean but old . The vallet crashed my car and I checked out early
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FOUAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bad road from the gate to the Hotel.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amay
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Lubungo Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with character. Amusing sea view rooms on the North side. After all contraction works are finished, this place will be the best in Alexandria. The only issue is the constant noise of music until the early morning for rooms with sea view, because of the wedding ceremonies in the garden on Thursday and Friday night. I hope they can instal sound proof windows on rooms on the garden side.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Stay

We had a great stay at the Helnan Montazah Palace Palestine in the middle of the gardens on a quiet section of a very busy corniche. We really liked the service and amenities, although parts of this property are showing its age. A special thank you to the dining staff as we were impressed wuth their attentive service, and especially Mr. Shahat, who was very helpful. Maybe bulk up the wine list? 🍷;)
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Mary

Liked: Cleanliness, amenities
The Hotel is under maintained , not updated like similar hotels in that age , for example the plumbing was leaking in the Bathroom. very short staffed , specially at the Breakfast Restaurant , Staff was trying to help everyone but Double amount of staff is needed to be able to provide a better service.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Davor

Disliked: Staff & service
No concierge services. A person in the front desk arrange a transportation to the Airport ;the car was old ,in poor condition,both safety belts were broken and after 10' the car broke down We transfer to a taxi which charged as 15% more than de original quoted price.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

رائع جدا لولا تعطل المكيف المركزي للغرفة

كل شيء ممتاز ماعدا التكييف داخل الغرفة تعطل المكيف المركزي في آخر يومين من إقامتنا
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Mariam

Excellent facility , highly recommended, awesome view
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Helnan Palestine Hotel! The staff is really nice, and friendly, and made an effort to make me feel welcome and that my needs were met. The Maitre d there is a wonderful person! My massage in the spa was great! The hotel is very safe. Thank you, Helnan Paletine Hotel! I hope to be back someday. :)
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a horrible front desk who have no clue about housing.We went for tranquility cause we are almost 50 years and without our kids to enjoy.The bathroom had a problem once we came and we waited until it was fixed and we were housed in a partial sea view not sea view as mentioned and in a room beside a big families with many babies with lot of noise and the room is separated from the neighborhood room with a door not a wall.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views with large well maintained rooms and comfortable beds.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel. Very good service of all the staff. Nice location excellent facility. I would like to be there again.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامة جميلة ومميزة

مكان جميل ومميز جدا في الاسكندرية .. فقط ما عجبني المطرب على الشاطئ
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز

رائعة
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent staff friendly clean and organized
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room View on the sea and pool but the sea is not clean
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice restaurant, nice service, nice location
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

أمنياتى من ادارة الفندق المزيد من الرقى والتقدم ؟

الفندق جيد ولكن الاسعار مبالغ فيها. موقع مميز .اطلاله رائعه. المطاعم جيده. ماعدا مطعم على السقاله المشويات المقدمه لاتاكل . الخدمات جيده. جميع العاملين على خلق وتعامل راقى.أرجو من إدارة الفندق النظر فى تخفيض الاسعار. علما بأن نسبة النزلاءقليل لارتفاع سعره.
Stayed 5 nights in Aug 2018