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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Bar (on property)
Meeting facility
Interior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Westgate Mall
    ‪7 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Northwest Texas Hospitals
    ‪18 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Amarillo West by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,858 reviews
The price is €98
includes taxes & fees
21 Oct - 22 Oct
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Amarillo West Medical Center by IHG. During your stay, you'll be within walking distance of Vibra Hospital of Amarillo. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Flame Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Vibra Hospital of Amarillo and a 2-minute drive from Shops At Soncy
  • Cats and dogs welcome for a fee
Holiday Inn Amarillo West Medical Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3800 square feet (353 square meters) and includes a conference center. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Amarillo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Flame Bistro - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

BRANDON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Business traveller
Disliked: Staff & service
The General Manager, a white female by the name of Carter was Highly unprofessional, her customer service is horrible, she has No Business in this type of work. If I were her Supervisor I would have Fired Her on the Spot. I had booked two days through Expedia but only one showed as being booked. The staff called and threatened to remove my personal property and place it by the front desk. When I called to figure out what had gone wrong, the General Manager named Carter answered, I then asked her some questions about what had gone wrong. This seemed to upset her and the calmer I was, the louder she got, and she became very aggressive, obnoxious and rude. Carter then yelled out, thus saying " I'm just going to check you out!" and she hung up on me. I never raised my voice at Carter, I did not use any inappropriate language, I remained professional and calm. I am a retired Texas State Trooper and was in Amarillo Tx to conduct some training for a Christian based organization. This General Manager's behavior was Highly Unacceptable for a customer-based business, and she should be FIRED! I never want to stay at this Holiday Inn Express ever again, which is: Holiday Inn West Medical Center. 8231 Amarillo Blvd, Amarillo Tx 79124. I will filing a complaint with either Corporate or the owner(s) of this Hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Doris

Overnight stay on road trip.
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is beat up.
Stayed 1 night in Jun 2025

8/10 Good

janet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Was expecting a outdoor area around pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean & welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

jorden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a hotel that was booked for us because they over booked our original hotel. The location was perfect and it was on scale with the Towneplace that we had originally booked. Very spacious room and luxurious amenities.
Stayed 1 night in May 2025

4/10 Poor

Jon, Sonora

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We arrived shortly after 5:00 PM and were disappointed to find that our rooms were not ready. We had to wait approximately 30 minutes before we could check in. During this time, the front desk attendant appeared disorganized and uncertain in handling check-in procedures, which added to the delay and frustration. I think this will be our last time stay at this property.
Stayed 1 night in May 2025

4/10 Poor

Bethany

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check in for this trip wasn’t as friendly or expedient as usual. Lady at the front desk was rude. Room overall was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Jazbleidy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

StephenShannon

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the bar wasn't open, we were able to visit in the bar area. The staff was nice and pleasant. The bed was nice and comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Angelica, Fair Oaks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Shower faucet didn’t work properly. Needs new faucets.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Travelled with group
Liked: Amenities
Nice place. Comfortable and quiet.
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hot tub closed was told they added chemicals this was at 2 in the afternoon. Was told to come back in an hour i did and front desk said maintance man was not there to open. This was so frustrating. The morning breakfast was out of a lot of supplies. In all very disappointed!
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Old tvs
Stayed 1 night in May 2025

6/10 Okay

KAREN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here for years, but this time the property delt out of date and run down. Needs upgrades. Was missing paintings in the room. Tv struggled to wprk.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn AMA Med Center

Clean and comfortable. Staff was friendly and polite
Stayed 2 nights in May 2025

10/10 Excellent

Joni

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 4th visit here. We have chosen this hotel for our Iowa to Arizona trip and of course, back to Iowa. Nice people always and we really appreciate the restaurant after a LONG drive!
Stayed 1 night in Apr 2025