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Holiday Inn Amarillo West Medical Center by IHG

Property class: 3

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Lobby sitting area
Interior
Meeting facility
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

8.0 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Amarillo West Medical Center by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Amarillo West Medical Center by IHG. During your stay, you'll be within walking distance of Vibra Hospital of Amarillo. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Vibra Hospital of Amarillo and a 2-minute drive from Shops At Soncy
  • Cats and dogs welcome for a fee
Holiday Inn Amarillo West Medical Center by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Event space at this hotel measures 3800 square feet (353 square meters) and includes a conference center. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, coffee/tea in a common area, and express check-out. Free self parking is available.

This Art Deco Amarillo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 20 2026 to April 20 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.99 to 12.99 for adults, and USD 5.75 to 5.75 for children
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1006 reviews
Rating 8 - Good. 204 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth, Amarillo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff are very welcoming and friendly!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Bayli

Stayed 1 night in Dec 2025

4/10 Poor

Max

Disliked: Staff & service, amenities
Check in was OK did not have a bartender on staff so bar was closed. Booking said breakfast was included in reservation. But. Sunday morning staff said I needed breakfast. Tickets did not get them because I booked with third-party. So zero amenities at this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not free
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

6/10 Okay

Linda

Liked: Room comfort
There was a very small breakfast. Arrived downstairs before 8:00 and nothing was but cold food left
Stayed 1 night in Dec 2025

6/10 Okay

Charles

Stayed 1 night in Dec 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Water wouldn’t shut off in the tub. Called the front desk after we plugged the phone back in. The desk guy said well the maintenance guy doesn’t come in until 8. Ok. But the hot water is running in the tub!?
Stayed 1 night in Dec 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities
A little out dated and didn’t seem clean
Stayed 1 night in Dec 2025

10/10 Excellent

YADANAR

Liked: Cleanliness, property conditions & facilities
Clean and service was amazing
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen, San Clemente

Disliked: Cleanliness
Room was ok, shower had some kind of rust / greese on both front corners. Had issues checking in as I still have a Amarillo DL. Was told that this hotel does not rent to locals. Had to provide another address otherwise I was not going to be checked in. Was told that the owners did not like locals due to issues with locals in the past. Would advise owners to find another field outside of hospitality. Can not judge a book by a cover .
Stayed 1 night in Dec 2025

6/10 Okay

Raymond

Stayed 1 night in Dec 2025

2/10 Terrible

Ian

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One morning the sausage patties were basically inedible ... they appeared to have been gently cooked too long and were quite difficult to chew.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kadimo, Boston

Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for my sister right after she was discharged from the hospital, and I can’t say enough about the staff. They were incredibly sweet and genuinely caring toward her, which meant the world to both of us during a stressful time. From the moment I arrived, it was clear how concerned and attentive they were to her needs. Their kindness made me feel truly seen and supported, and it went far beyond what I expected. I’m so grateful for the compassion they showed—highly recommend this place for the people alone.
Stayed 4 nights in Dec 2025

2/10 Terrible

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Stayed 1 night in Dec 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities
,
Stayed 1 night in Dec 2025

2/10 Terrible

Mengqi

Travelled with family and small children
Disliked: Amenities
The room I got had fixed curtains. The parking lot lights were bright all night long, I wasn’t able to sleep.
Stayed 1 night in Dec 2025

8/10 Good

Steve

Stayed 1 night in Nov 2025

6/10 Okay

James Lance

Disliked: Cleanliness, staff & service, amenities
Mattresses were poor. Not very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Awesome stay
Stayed 1 night in Nov 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness
The whole hotel had a feeling of clean, well designed and well kept building. The bathroom is always the test area. Ours was very clean, it has a professional caulking job and there was no visible mold or weird odors.
Stayed 1 night in Dec 2025

8/10 Good

Craig

Liked: Cleanliness
The hotel is conveniently located to the freeway. It wAa well maintained.
Stayed 1 night in Dec 2025

6/10 Okay

Micah

The shower curtain had mold. The fridge did not work. The breakfast was laying considering you pay 12.99 for it it was no better(actually worse) than some hotels with free breakfast. They WILL NOT let you take breakfast out to your room..hasto be eaten in the
Stayed 2 nights in Nov 2025