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Haywood Park Hotel, Ascend Hotel Collection

2.5 star property

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Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

Lobby
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub
Lobby
Lunch, dinner, brunch served; French cuisine
Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪9 min walk‬
  • Biltmore Estate
    ‪14 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Haywood Park Hotel, Ascend Hotel Collection

Art Deco hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Haywood Park Hotel, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Isa's French Bistro
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Indulge with detox wraps, reflexology, or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Grove Arcade and 3 minutes by foot from Harrah's Cherokee Center - Asheville
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.
Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful historic building
Stayed 1 night in Feb 2025

10/10 Excellent

Rena

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We had no hot water during our recent stay, rendering us unable to shower. When we called the front desk, we were told that it would be reported to maintenance. No apologies, no offers to change rooms, dismissed as if nothing was wrong. The front desk staff was too busy playing solitaire on the computer than to attend to his customers. I asked to speak with a manager and was given an email (that didn’t work!) on a Post It note! On the other hand, the valet attendant was fantastic! Energetic and attentive. Called and reached a manager who comped our stay. I wouldn’t be in a rush to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing room

The room was beautiful. The bathroom could of used a little better cleaning but overall it was great.
Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location downtown, no parking. You can pay for separate valet.
Stayed 1 night in Jan 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Loved our room, the location, and customer service! We were a bit disappointed there wasn’t a coffee pot/ maker in the room. Otherwise, it was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Natalie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty and smelled like smoke. Could use some updating
Stayed 2 nights in Jan 2025

6/10 Okay

Sharon, Concord

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was huge and very nice. The staff were very nice and i feel did their bedt. However, our room had no heat and no hot water!! The front desk said they were aware of the heat and hot water. Said there was a problem with a boiler? Neither of these issues got better during our stay. The weather was so that it would be diffivult to find another place so we toughed it out in below freezing temps. I feel we shoild be refunded.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rarely have we stayed at such a nice place. Very surprised but the reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this historical hotel and the staff was wonderful
Stayed 2 nights in Jan 2025

4/10 Poor

Michael, mercer island

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

jasmin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were really nice, and the location is perfect. However, the second-floor lobby and hallway had a strong urine smell, resembling a dirty public restroom. It was very unpleasant.
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was cold but they did give us a portable heater. Constant lack of hot water - staff blamed the high occupancy at the hotel and stated that the one boiler was not enough to provide hot water to everyone, suggesting that we take showers at different times. Requested that the manager contact us twice and never received a call. Did get a slight discount on our four night stay. Overall a disappointing experience and will not stay here again.
Stayed 4 nights in Dec 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large room, no hot water
Stayed 1 night in Dec 2024

6/10 Okay

Alex, marietta

Travelled with family, Travelled with family and small children
Liked: Staff & service
Very unique property with a great location, but not super clean and we didn’t have hot water in either of the rooms we booked.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Asheville

Great location, nice hotel. The staff is very nice
Stayed 1 night in Dec 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, spacious, comfortable, $60 pet fee

Room was great, staff was friendly and helpful. Only negative is that we were charged $60 pet fee (pet friendly hotel) which was not indicated on hotels.com site and we did not find out until checking-in.
Stayed 1 night in Dec 2024

10/10 Excellent

tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel! Was an old department store. Great location and huge rooms!
Stayed 1 night in Dec 2024

2/10 Terrible

Samantha, Durham

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have no heat. We are freezing and the heat is broken
Stayed 1 night in Dec 2024