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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

A multi-story hotel with a prominent sign for Holiday Inn Express & Suites, featuring balconies and a covered entrance.
A covered outdoor seating area with stone pillars, a patio, and a sign for Holiday Inn Express & Suites.
A spacious lobby with a high ceiling, a stone accent wall, a fireplace, and a seating area with a sofa and chairs.
A spacious living area with a fireplace, comfortable seating, and large windows offering views of the outdoors.
A pool area with a no diving sign, a no smoking sign, and a no smoking please sign.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪9 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a kitchenette, including a microwave, coffee maker, and a small refrigerator. There is a desk with a chair and a flat-screen TV mounted on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a small armchair, and a window with blinds.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small armchair, and a window with blinds.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(120 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Jetted Tub

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Suite, 2 Queen Beds, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

A hotel room with a kitchenette, including a microwave, coffee maker, and a small refrigerator. There is a desk with a chair and a flat-screen TV mounted on the wall.

Suite, 1 King Bed with Sofa bed, Ground Floor

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a kitchenette, including a microwave, coffee maker, and a small refrigerator. There is a desk with a chair and a flat-screen TV mounted on the wall.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Standard

In-room safe, desk, blackout curtains, iron/ironing board

2 Queen Standard

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Crowne Plaza Resort Asheville by IHG
West Asheville
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,019 reviews
The price is €77
includes taxes & fees
7 Sept - 8 Sept
Crowne Plaza Resort Asheville by IHG

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

A 24-hour fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers 108 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. During your stay, you're just a quick walk from Asheville Outlets. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Pets welcome for a fee
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Suites Asheville SW Outlet Ctr Area by IHG
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, comfortable and had everything we needed. The breakfast was also delicious!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient location, the hotel was clean, very helpful staff and comfortable room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and my children loved the breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed and linens. Enjoyed the hot tub, breakfast, and front desk shop. Easy to get to places in the surrounding areas
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Great coffee anytime!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
Great staff, easy check in, clean and spacious room, good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Milosz

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean spacious, comfortable bed and good breakfast. I would definitely stay here again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy. Room was clean with good amenities. Breakfast choices were good and made for a great start to the day!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient location, and the staff was great.
Our doggies enjoyed watching football in the lobby with us.
Our doggies were trying to enjoy a rides in the luggage cart, like they were at Disney World our something.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was very clean , breakfast was great. The staff went above and beyond to make sure we had everything we needed.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Room was very clean and neat. The bed was so comfortable, the sheets were top quality. The breakfast was one of the best we have had. A good variety of food. Nice and hot. The staff was very friendly. The grounds were beautifully maintained.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and had two tvs. The breakfast is the best of any hotel I have used before. Love the small omelettes and the cinnamon rolls are the best.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liefung

Liked: Cleanliness, staff & service, property conditions & facilities
The room, breakfast area is clean. Easy check in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean room, great area for us to sit in the lobby to visit with family and price was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service
Yes, great service and delicious breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Arty

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean, staff was friendly. Would definitely stay again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, and wonderful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Room was clean, and the breakfast was great!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Rooms were clean. Bathroom very nice, spacious. Good variety for breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast! Clean room and friendly staff
Stayed 2 nights in Feb 2026