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Renaissance by Crystall

4.5 star property

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Photo gallery for Renaissance by Crystall

Terrace/patio
Lobby
Minibar, in-room safe, desk, laptop workspace
2 bars/lounges, sports bar
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011
  • Atyrau University
    ‪19 min walk‬
  • Art Museum
    ‪3 min drive‬
  • Atyrau National History Museum
    ‪3 min drive‬
  • Atyrau (GUW)
    ‪15 min drive‬

Room options

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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Front of property

River Palace Hotel

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  • Breakfast included
  • Spa
  • Free airport shuttle
4.2 out of 5, Very good, (6)
The price is €70
for 1 room
includes taxes & fees
16 May - 17 May
River Palace Hotel

About this property

Renaissance by Crystall

Luxury hotel with a full-service spa and bars
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Renaissance by Crystall offers 202 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Valeo has 4 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.
During your stay at Renaissance by Crystall, you're just a quick walk from Manjali Mosque. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Silke
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body wraps, or body scrubs at Valeo
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Manjali Mosque and a 2-minute drive from Oblakimata Park
  • Airport shuttle service available for a fee
Renaissance by Crystall offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 11539 square feet (1072 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Renaissance by Crystall. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Atyrau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Silke - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This sports bar specializes in international cuisine and serves dinner and light fare.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,400 for adults and KZT 4,200 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Silke

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,539 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 7840.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 8400 for adults and KZT 4200 for children
  • Airport shuttle fee: KZT 4000 per person (one-way)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 7840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Renaissance Atyrau Hotel
Renaissance by Crystall Hotel
Renaissance by Crystall Atyrau
Renaissance by Crystall Hotel Atyrau

Renaissance by Crystall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with a mall nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergiy, Kharkov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy, Kharkov

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2023

10/10 Excellent

Nichola

Stayed 2 nights in Oct 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury class at hotel at budget hotel prices.
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Nice hotel with friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

SusanDavies, Doncaster GB

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in centre of town. Very helpful staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating

Very accommodating place. Ill be back and will recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Stayed 4 nights in Nov 2017

10/10 Excellent

Francesco, Reggio Emilia

Liked: Cleanliness, staff & service, room comfort

buono, pulito, comodo...ma un po troppo caro

sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....