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Hilton Garden Inn Austin Downtown

Property class: 3.5

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Reception
Premium bedding, down duvets, in-room safe, blackout curtains
Meeting facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Austin Downtown

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Austin Downtown. During your stay, you're just a quick walk from East Sixth Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the overall condition of the property and the area's walkability
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9022 square feet (838 square meters) and includes conference space. Hilton Garden Inn Austin Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 102 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Harleen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Business traveller, Travelled with partner
Disliked: Amenities
Advertised as having a “breakfast buffet” but there wasn’t one. Just a restaurant where you can order/pay for breakfast. Generic bottles of water were $7. Parking overnight $68. Will never book again.
Stayed 3 nights in Jan 2026

4/10 Poor

Victor

Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel doesn’t have parking. We have no choice to pay $60 valet parking overnight a day it’s an acceptable and he was not mention on the description when I made my reservation with Expedia then the elevators do not work correctly. Take forever I believe they have four elevators only one is working. It’s unacceptable for this kind of hotel
Stayed 1 night in Jan 2026

6/10 Okay

Jessie

Business traveller
Disliked: Amenities
Xx
Stayed 1 night in Jan 2026

4/10 Poor

Alexander

Disliked: Cleanliness
1 elevator of 4 working, they do the bedroom skipping one day
Stayed 2 nights in Jan 2026

10/10 Excellent

Raul

Stayed 2 nights in Jan 2026

10/10 Excellent

Misti

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our AC was broken, but the staff moved us as soon as we brought it to their attention with no trouble. Great stay
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was clean but clearly out of date in some areas. The only parking option is Valet at $70 minimum per night. Only 1 elevator worked so it took forever to get to your room or back downstairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 4 nights in Dec 2025

6/10 Okay

Fabio

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were required to use the hotel’s valet parking which was $60 per night, totaling up to more than our entire reservation. We were not made aware of this caveat before hand. The hotel staff were nice, but there was solely one elevator working during our stay. Making our wait times for the elevator exceptionally long. Finally the hotel’s breakfast was not open for several days, with no prior warning. Our rooms were clean and well kept, it was just the general management and infrastructure of the hotel that irritated us.
Stayed 3 nights in Dec 2025

8/10 Good

Manda

Stayed 3 nights in Dec 2025

8/10 Good

Oz, Oshkosh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room for sure and the staff
Stayed 3 nights in Dec 2025

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
After reading reviews I was a little apprehensive, but my room was vere, and clean, but only 1 el
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room great Broken elevators only one working long waits
Stayed 2 nights in Dec 2025

8/10 Good

Lei

Travelled with family
Liked: Cleanliness, amenities
Room is clean, staff is kind. Location close to 6th street.
Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
My parking was $65 a day. I should have done more research before booking- but this is outrageous.
Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel and parking are scam
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay ❤️
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and is located within a walkable distance of the main attractions in downtown. The hotel parking is so expensive that I could not use it. Sadly, we couldn't have our breakfast as promised because the chef was off. In general, the staff was very welcoming and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

2/10 Terrible

Judith

Stayed 3 nights in Dec 2025

10/10 Excellent

Charlynne

Liked: Cleanliness, staff & service
Very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Business traveller
Did not see breakfast
Stayed 1 night in Dec 2025