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Hilton Garden Inn Austin Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Premium bedding, down duvets, in-room safe, blackout curtains
Lobby
Reception
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Austin Downtown - University by IHG
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 2,104 reviews
The price is €122
includes taxes & fees
22 Mar - 23 Mar
Holiday Inn Express & Suites Austin Downtown - University by IHG

About this property

Hilton Garden Inn Austin Downtown

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Austin Downtown. During your stay, you're just a quick walk from East Sixth Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the area's walkability and the overall condition of the property
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9022 square feet (838 square meters) and includes conference space. Hilton Garden Inn Austin Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
18th over Austin - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 200 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Masaru

Stayed 1 night in Nov 2025

4/10 Poor

Jacob

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was close to the football stadium. But the conditions of the hotel need to be up graded. The hotel room looked dirty and old.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Very pet-friendly hotel. Everyone was exceptionally nice.
Stayed 1 night in Nov 2025

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness
Disliked: Amenities
Ridiculous parking fees, no coffee, drinks and restaurant was wayyy overpriced. Not being cheap but I wasn’t staying at a 5 star hotel. Only 1 elevator was working. Will not be staying there again. Staff was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
TRULY amazing staff (especially Brenda!!!) and was so accommodating. Rooms were amazing and I 100% recommend!
Stayed 2 nights in Nov 2025

4/10 Poor

Stacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was not included in a musty hotel in a bad part of Austin. The room smelled of wet carpet and mildew. The bathroom was not clean and had warped cabinets from excessive water. The automated water station in the lobby was dirty and could have harbored bacteria or e.coli- I didn’t dare refill my water bottle. No mention of parking wasn’t included which was an extra $69 per day and so t forget to tip the valet on top of that! Very Disappointed overall with the property.
Stayed 1 night in Nov 2025

8/10 Good

James, Bryan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
breakfast was not offered. Parking was insanely expensive at $69/night. We parked at the public lot a block from the hotel for $15
Stayed 1 night in Nov 2025

4/10 Poor

Kelsie

Stayed 3 nights in Nov 2025

10/10 Excellent

Darline

Travelled with group
Liked: Cleanliness, staff & service, amenities
The desk clerk was outstanding. She saw I was upset for personal reasons and she went out of her way to assist me, showing empathy and kindness. I believe her name Caroline but my memory is not the best so could be carmine
Stayed 1 night in Nov 2025

2/10 Terrible

Hortencia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Stayed 2 nights in Nov 2025

10/10 Excellent

Nickayla

Stayed 1 night in Aug 2025

2/10 Terrible

Hunter

Disliked: Property conditions & facilities
Awful stay. Room hadn’t been cleaned and there was almost no water pressure and no hot water at all. Never will return and will be disputing the charge for the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

anjana, chestertown

Stayed 1 night in Nov 2025

6/10 Okay

susan

Business traveller, Travelled with family, Travelled with group
Liked: Amenities
The location was good for our needs on this trip. The rate was good compared to surrounding hotels. We parked our car at a friends and biked to the hotel to save over $200. Several complaints, when we checked in early on a Thursday afternoon, there were no luggage carts and no rooms with an exterior window. We had a window facing the interior lobby even though we requested a window facing the Capitol. On Saturday night the 4 or 5 elevators weren't working so when we checked out we had to carry all our bags down 14 flights!
Stayed 3 nights in Nov 2025

6/10 Okay

kaytlyn

Stayed 1 night in Nov 2025

2/10 Terrible

Jeffrey

You do not find out until you get there they charge you $70.00 to park your car.
Stayed 1 night in Nov 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE NO PARKING. Be prepared to show up at 9 pm and be told there is no parking left and you have to park in a public parking garage. For a day and a half that cost us $70. Also watch your debit/credit cards. Ours was charged double the original booking fee and then I had to cancel that debit card, in order to make sure the charge wouldn’t go through becaus the front said “they couldn’t do anything about it”. Very inconvenient to be out of town without a debit card. Rooms were not the cleaned and our toilet ran constantly which made it hard to sleep. Definitely do not recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. We came into town for a concert. It was very close by and we felt safe.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeenifer

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
-$75 for Valet Parking unless you want to park in a very unsafe area. -$22 per adult for a continental breakfast, which is the exact same free breakfast at any other Hilton Garden Inn. -Paint peeling in the Bathrooms -Loud music playing until 2am -Pool was disgustingly dirty and did not look any like the pictures -Only 2 elevators were working for 18 floors which made wait times very long There are many places around to stay, try somewhere else.
Stayed 2 nights in Nov 2025

2/10 Terrible

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nowhere in the description does it list that you can not park a dually truck in the parking lot. When I checked in, I was told I couldn't park at the hotel and I should park at an uncovered, public lot down the street. After the first night of my stay, I put all of my clothing in the closet except for my jacket. When cleaning my room, my jacket was removed and taken to lost and found as if my room was being cleaned for another person. This was just a terrible experience. There are plenty of expensive hotels in downtown Austin, choose another one!!!!
Stayed 1 night in Nov 2025

8/10 Good

Latawna

Stayed 1 night in Nov 2025

8/10 Good

Carter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience but be warned breakfast is not included and you will be charged $80 per day for parking that is not mentioned until you arrive.
Stayed 3 nights in Nov 2025