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Hilton Garden Inn Austin North

3.0 star property

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Photo gallery for Hilton Garden Inn Austin North

Exterior
Breakfast and dinner served, American cuisine
Lobby
Meeting facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • Place, Tech Ridge Center Shopping Mall
    ‪3 min walk‬
  • Place, River City Quarter Midget Association
    ‪19 min walk‬
  • Place, Connally Stadium
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks/Snacks)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks/Snacks)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Aqua View

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Aqua View

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room With Sofabed

  • Sleeps 3

King Room

  • Sleeps 3

King Room - Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 3

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

Premium King Room with Sofa Bed

  • Sleeps 3

Premium Queen Room with Two Queen Beds

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible King Suite with Whirlpool Tub

  • Sleeps 2

Mobility Hearing Accessible Premium King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible Premium 2 Queen Room with Tub

  • Sleeps 4

2 Queen Room

  • Sleeps 4

View all photos for One king evolution sofabed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

One king evolution sofabed

  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Austin North

Hotel with free parking, in the vicinity of St. David's North Austin Medical Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Austin North. During your stay, you'll be close to St. David's North Austin Medical Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Garden Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from St. David's North Austin Medical Center and 8 minutes from Museum of Ice Cream
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2614 square feet (243 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Austin North. Self parking is free.

This 3-star Austin hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,614 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gary

Travelled with family
The hotel was clean and staff was good. I have surprised at check in to find that there was a $75.00 pet free. Almost double the price of the room.
Stayed 1 night in Nov 2025

2/10 Terrible

Venkatesh

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The staff was not conducive to customer requests. The bathroom faucet was leaking water and the phone lines were disconnected. The front desk was not helpful for upgrades since they were conducted via Expedia and customer service representative spoke to front desk staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

phil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 1 night in Nov 2025

10/10 Excellent

Miquel, SOUTH ORANGE

Stayed 1 night in Nov 2025

4/10 Poor

Allyson

Stayed 1 night in Nov 2025

10/10 Excellent

Heriberto

Stayed 1 night in Nov 2025

2/10 Terrible

Randy

Travelled with partner
Disliked: Cleanliness, amenities
I made a mistake on the reservation, the wrong Hilton, and realized it immediately. I called Expedia immediately and there was no help. I called the Hilton right after and the woman on the line said she would take care of the cancelation. All this happed within 30 minutes. With that I was still charged. I have a choice on which services I use. Without resolution I doubt I will use Hilton properties again and I am rethinking Expedia. For $100 both organizations are willing to loose my future business? Yet you will spend a great deal more to acquire a new customer?
Stayed 1 night in Oct 2025

10/10 Excellent

NINFA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025

2/10 Terrible

Chinh

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The front desk staff was dismissive and didn't care when we lodged a complaint about the size of the bed. The bathroom smelled like sewer. Bad experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andy

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

danny

We stayed for two nights and they refused to clean the room and change the beddings
Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025

2/10 Terrible

Cece

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
called and Spoke to staff twice asking if I could do an early check in. She informed me to come after 1030 as they were able to make that happen for me. When I arrived after 1030 then told me my room was not ready, I then had to wait almost 2hrs. I was spoken to very rudely by the female manager for being at the front and for asking for an early check in, keep in mind, I had called TWICE and was told THIS IS SOMETHING THEY WERE ABLE TO DO. after being spoken to very rudely, they tried to charge me TRIPLE for a room when I had booked a month prior. The manager then called the testing center they though I was taking my board exam at and told them I was being very combative/rude/yelling/cursing/aggressive and I made everyone feel unsafe. The manager then said that I was no longer allowed to return to the hotel or police would be involved. I was never once rude to the staff and was just asking for an early check in which once again, was told they could do for me. I dont appricate the staff giving out my full name, address and phone number to strangers to contact me. I dont appreciate the manager lying about what happened to get me in trouble with the testing center that I was testing at. He called the wrong place and I was not testing there but its the fact he felt the need to be petty for a situation they escalated for no reason. I just wanted an early check in and I was spoken to very rudely and was treated poorly for the lack of communication on their end.
Stayed 1 night in Oct 2025

10/10 Excellent

Agustin

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

4/10 Poor

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front staff the evening we checked in were AMAZING! They both had high energy, were courteous and worked so well together. The room was clean. The only thing I thought could have been better was the continental breakfast was not included.
Stayed 1 night in Oct 2025

4/10 Poor

Kelli

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Toilet was clogged in my room and it was too late for maintenance the night I was staying there.
Stayed 1 night in Oct 2025

6/10 Okay

Paul, Mather

Business traveller
The service is average. Hotel is bit old.
Stayed 2 nights in Oct 2025

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious..friendly staff and very convenient to places to shop and enjoy..
Stayed 2 nights in Oct 2025

10/10 Excellent

Sohail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean and large, but the refrigerator didn’t work. We were put in a handicapped room (not sure why, we hadn’t requested one), and after taking showers the water was all over the bathroom. There was no fan in the bathroom either.
Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025