Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre
Free daily buffet breakfast
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be close to Apple Inc.. Enjoy features like free self parking, plus a gym and a business center.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from University of Texas at Austin and 14 minutes from Sixth Street
  • Dogs welcome for a fee
There's an onsite business center. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 610 reviews
Rating 8 - Good. 99 out of 610 reviews
Rating 6 - Okay. 32 out of 610 reviews
Rating 4 - Poor. 12 out of 610 reviews
Rating 2 - Terrible. 13 out of 610 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave, because the fire alarm went off the first day we were there and then the second night it went off at 525am for about 5 mins. I didnt want to have it go off again for the next 4 nights I was there so we left.
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stress Free Wedding Weekend! No Really!!!

Everything was great! We were in town for my son’s wedding and our stay was completely stress free! No! Really! Nice breakfast! Helpful staff! Would gladly stay again!
Stayed 3 nights in Oct 2024

8/10 Good

Charity

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not what we expected. Ended up going to ihop right around the corner.
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karin

Liked: Staff & service, property conditions & facilities
The hotel was a very good hotel, years ago, I like that they don’t have carpet, because I am allergic to accarus, but now they are pet friendly so the bed was Itchy, because the people don’t take a bath to their pets.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tokunbo

Stayed 1 night in Dec 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location . Friendly staff. Clean room. Fresh hot breakfast . Will stay here again.
Stayed 9 nights in Dec 2024

10/10 Excellent

Erik J.

Stayed 1 night in Dec 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, nice location, very clean. Loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Tokunbo

Liked: Cleanliness, staff & service, property conditions & facilities
Great!

6/10 Okay

Tokunbo

Stayed 1 night in Oct 2024

2/10 Terrible

Tokunbo

Stayed 2 nights in Oct 2024

6/10 Okay

susan

Stayed 1 night in Dec 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the service was excellent.
Stayed 4 nights in Nov 2024