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Haile Resort Hawassa

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Lobby
Front of property – evening/night
Lobby sitting area
4 restaurants, breakfast, lunch, dinner served; Ethiopian cuisine
View from property
Luxury
VIP Access
4.0 star property
9.4

Exceptional

Elegance by the tranquil lake

Upscale family-friendly resort by the lake, Haile Resort Hawassa boasts elegant architecture and serene surroundings. Delight in Swedish massages at Eden Spa, savour Ethiopian cuisine at four restaurants, and enjoy activities like horseback riding and mini golf.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Hawassa, Awassa, 5713
  • Place, Lake Awasa
    ‪2 min walk‬
  • Place, Hawassa University
    ‪3 min drive‬
  • Place, Fish Market
    ‪6 min drive‬
  • Airport, Awassa (AWA)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, Lake View (Memorable Queen)

Classic Room, Lake View (Memorable Queen)

Classic Room, Lake View (Memorable Queen)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, Garden View

Minibar, in-room safe, desk, iron/ironing board

Classic Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Lake View

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Lake View

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Family Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Garden View

In-room dining

Family Room, 2 Bedrooms, Connecting Rooms, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms, Lake View

Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Bedrooms, Lake View

  • Lake view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Garden View

Minibar, in-room safe, desk, iron/ironing board

Family Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

In-room dining

Deluxe Apartment, 1 Bedroom, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Haile Resort Hawassa

This resort features 4 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a beach bar.
Haile Resort Hawassa offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Awassa resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court, an indoor tennis court, and a health club are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Eden Spa. Services include Swedish massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at Haile Resort Hawassa, you're just a quick walk from Lake Awasa. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Ethiopian cuisine at Traditional, one of the property's 4 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to Swedish massages, body treatments, or body scrubs at Eden Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 4-minute walk from Lake Awasa and a 4-minute drive from Hawassa University
  • Airport and local-area shuttle service available for a fee
Haile Resort Hawassa offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Haile Resort Hawassa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Awassa resort.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Traditional - This restaurant specializes in Ethiopian cuisine.
VIP - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Sholla Grill - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Hawassa Breeze - Onsite restaurant.
Sunset Wine - Onsite bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Hawassa Breeze
  • Sholla Grill
  • Sunset Wine
  • Traditional
  • VIP

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Indoor tennis court
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Haile Resort Hawassa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Haile Resort
Haile Hawassa
Haile Resort Hawassa Ethiopia/Awasa
Haile Hotel Awasa
Haile Resort Hawassa Resort
Haile Resort Hawassa Awassa
Haile Resort Hawassa Resort Awassa

Haile Resort Hawassa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 82 reviews
Rating 8 - Good. 15 out of 82 reviews
Rating 6 - Okay. 5 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Moges

Stayed 1 night in Jan 2026

10/10 Excellent

Elilita

Stayed 2 nights in Jan 2026

10/10 Excellent

Danna

Stayed 1 night in Jan 2026

10/10 Excellent

Danna

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff were courteous and helpful at all times.
Stayed 1 night in Dec 2025

10/10 Excellent

Belayneh, Arlington

Liked: Cleanliness, amenities
Enjoyed the hospitality
Stayed 2 nights in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the best I have seen anywhere. Very polite and courteous and trully concerned about customers. Keep up!
Stayed 3 nights in May 2025

8/10 Good

Rouldy

Liked: Cleanliness, staff & service, room comfort

Hawassa hotel feedback

It’s a nice resort. But I think it’s best suited for family with children and married couples or if you want to impress your date. All the staffs were nice and helpful. The best thing thing was to see the lake and enjoyed it from my window especially when I wake up in the early morning. But I had one big issue that am trying to solve still they charged me again which was inconvenient even though I told them my reservation was already paid online obviously on your website. But they didn’t charge me twice when I booked via Booking. So not sure where the miscommunication came from.
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve ever had. Period. Everything was perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Tekle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at Haile Hotel & Resort was absolutely fantastic. The staff provided top-tier service, always attentive and welcoming. The rooms were spotless, comfortable, and offered beautiful views. Dining was delightful, with delicious meals and impeccable presentation. I highly recommend this resort for a relaxing and unforgettable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Yedidiya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Hawassa for 2 weeks during my vacation back home from the states. I have had to extend my stay in the city a couple times and it was mainly because of this resort. I have never seen such great customer service and such well trained and loving set of staff. This is not just a job for them, they pay attention and show love to their guests like I have never seen before. And this was not limited to front desk or anything. Everyone from the door men, front desk, to servers, house keeping, spa workers, and everyone else I might have forgotten, EVERYONE was great! I have felt so at home while staying at the resort that I was coming even on days I was not staying there. I can keep going on about how amazing and attentive the staff was but it would take too long haha. I just wished the menu had just a bit more variety mainly because I would want to stay for several days whenever I go and it would be nice to be able to diversify my food group options. But whatever was on the menu was great. The only thing I thought could have been better during my stay was the pool. I think it would be upkeeping with the quality of the resort if the pool had a warmer. During our stay it was supposed to be sunny but since the resort is by the water and gets cold at night, we have to wait half a day for the pool water to go back to normal. Because the pool is one of the main activities it would be great to have a pool warmer. Other than that everything was great and I recommend this place
Stayed 1 night in Jan 2025

8/10 Good

Yedidiya

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay at Haile Resort was great! We did run into some minor issues like our tv in the room not working great. The room and it’s things like cleanliness, and comfort was great. Something else that bothered me was the fact that we paid extra to have an ocean view room but the room we got had its ocean view blocked by a tree upfront. It was not a big deal to me as I enjoyed being out anyway but I think that should be considered a bit more since you have to pay extra for the view. Other than that the staff around was amazing and resort itself was a great place to be at so you can relax.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Staff was wonderful and accommodating. Some of us were under the weather and so supported us. Really appreciate them. The place is great. Swam on the pool. Had wine by the lake. Saw a hippo in the lake! Food tasty and comfortable room. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zelalem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Fantastic property never ceases to amaze us, well maintained gardens, the clean lake, the birds and the happy hippos with an exceptional service from reception, housekeeping, security and food service, Breakfast buffet is always the highlight of stays at Haile Resorts! Will come gain and again and again!
Stayed 2 nights in Jan 2025

6/10 Okay

Rifat

Stayed 3 nights in Oct 2024

10/10 Excellent

Jayant, Tupelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Stayed 9 nights in Oct 2024

10/10 Excellent

Adhieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting by the lake. Staff extremely friendly. Rooms quite comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eugenia

Stayed 2 nights in Jun 2024

10/10 Excellent

Beselam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Assefa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Haile resort was nothing short of exceptional. The combination of luxurious accommodations, outstanding service, and prime location made for a memorable stay. A special mention goes to Ephrem, the shuttle driver, who was exceptionally courteous and helpful, making my transfers to and from the airport seamless and enjoyable. I highly recommend this hotel to anyone visiting Awassa and look forward to returning on my next trip.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort!

Wonderful attentive staff, delicious breakfast and meals, and gorgeous location.
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this resort!

Excellent service, beautiful location, delicious food, and warm atmosphere.
Stayed 1 night in May 2024