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Astara Hotel Balikpapan

3.5 star property

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Photo gallery for Astara Hotel Balikpapan

Outdoor pool
Superior Ocean View Room (Free 2 Tickets To Aquaboom)
Reception
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Explore the area

View in a map
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
  • E Walk
    ‪1 min walk‬
  • BSB Beach
    ‪6 min walk‬
  • Kemala Beach
    ‪5 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Ocean View Room (Free 2 Tickets To Aquaboom)

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, City View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, City View (Free 2 Tickets To Aquaboom) | Living area

Family Room, 2 Bedrooms, City View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom) | Living area

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool View Room (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Superior Pool View Room (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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The price is €56
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includes taxes & fees
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About this property

Astara Hotel Balikpapan

Beach hotel with free water park, near E Walk
Catch some rays at the nearby beach or spend the day onsite at a complimentary water park, then enjoy a meal at one of Astara Hotel Balikpapan's 3 restaurants. Change of towels is available on request.
Astara Hotel Balikpapan offers 527 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Balikpapan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a complimentary water park, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
During your stay at Astara Hotel Balikpapan, you're just a quick walk from E Walk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Aqva
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from E Walk and a 1-minute drive from Pentacity Mall
  • Airport and beach shuttle service available for a fee
You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). After a day at the beach, enjoy amenities at Astara Hotel Balikpapan like a complimentary water park, an outdoor pool, and a fitness center.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach hotel also offers an attached winery, a garden, and a terrace. Self parking and valet parking are free.

This 3.5-star Balikpapan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Aqva - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palm Bar and Lounge - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Water Front Beach Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 121,000 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aqva
  • Palm Bar and Lounge
  • Water Front Beach Club

Things to do

  • Free water park
  • Gym
  • Outdoor pool
  • Shopping centre
  • Water sports equipment
  • Winery

Family friendly

  • Free babysitting
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Astara Hotel Balikpapan

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 121000 per person
  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Bed sheets fee: IDR 0 per bed, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Astara Hotel Balikpapan Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisan

Liked: Room comfort
Very disappointing
Stayed 1 night in Oct 2024

4/10 Poor

SANJAY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of Money

One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
Stayed 3 nights in Dec 2021

6/10 Okay

Rama Pramana

Business traveller

6 days in Balikpapan

I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Stayed 6 nights in Sep 2021

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service

New hotel already showing its wear.

I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Stayed 4 nights in Dec 2017

2/10 Terrible

JINWOO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 수준이 너무 낮은 호텔

체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Widy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

リーズナブルだがシャワールームに難あり

大型モールに隣接しており、食事の場所を探すのには困りません。 シャワーカーテンが無いため、トイレにかなり水がかかってしまうのは大きなマイナス点。
Stayed 1 night in Nov 2018