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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Front of property
BBQ/picnic Area
Indoor pool
Junior Suite, 2 Queen Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪6 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite)

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (2718)
The price is €382
for 1 room
includes taxes & fees
25 Jun - 26 Jun
Banff Caribou Lodge and Spa

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 5-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 965 out of 2275 reviews
Rating 8 - Good. 655 out of 2275 reviews
Rating 6 - Okay. 357 out of 2275 reviews
Rating 4 - Poor. 177 out of 2275 reviews
Rating 2 - Terrible. 121 out of 2275 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Julia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good, it was just outside of the busy portion of Banff. We booked last minute and there were only 2 rooms available in the whole complex. I am quite certain we got the room that no one wanted. It was very outdated, the couch was very dirty and the pull-out bed was dirty. There was mold in the bathroom by the bathtub. The kitchen was old and needed serious upgrades. We also got a corner unit that was on the two main roads, so there was lots of traffic all night and quite loud. It was sufficient for a night, but I did not enjoy my stay, I was a little grossed out. The staff was friendly and accommodating, however, because of my experience, I will never return to this hotel. Oh, and the room was WAY overpriced. We paid over $240 for one night. For the condition the room was in, I would think $95/night was too much.
Stayed 1 night in Mar 2025

4/10 Poor

Eva

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You need a renovation the room and make sure its clean !!!!! Unsafe to stay
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay !!!
Stayed 1 night in Mar 2025

6/10 Okay

Nicholle

Stayed 2 nights in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

mathew

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is getting a little dated. Needs some upgrades to the units appliances are half broken and the carpets are completely worn out and the bathroom fan sounded like it was about to blow apart. The main lodge is nice, the bar and bistro were good, however the outdoor hot tub is closed and it wasn’t advertised as not having that available which is part of the reason we booked this accommodation.
Stayed 3 nights in Mar 2025

8/10 Good

Jenny

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Second floor end unit is great! High ceilings. Extra side window that interior units do not have. Pool is located in basement of main building so walking outside is required. Parking is more than adequate for a long box dually truck. Hotel is not walking distance to central Banff. It was great for what we needed in a hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice suites.
Stayed 2 nights in Nov 2024

6/10 Okay

Wenona

Travelled with family
I like the area for walks. I liked having a kitchen and a fireplace. The kitchen could be better stocked. I wish there were security cameras in the pool area. Restaurant prices could be more flexible (have lower prices for cheese pizzas). Restaurant service was good tho! We went twice I requested a room away from sounds (away from a parking garage doors etc) The room placement they gave us was great. However, I am sensitive to noise, and that dang fridge in our room had a constant high-pitched ringing and buzzing sound which impacted the level of peace and quiet I needed at times, leaving me to relax in the bedroom with the door shut instead of in the living room. I probably could have said something to the people who worked there but I had already requested a quiet room and I did not want to be too much, plus I had already complained about a naked man in the pool area which my young daughter unfortunately saw. I took my daughter here for her 12th birthday as I thought it would be a fun and relaxing time for the both of us while I was trying to recover from health challenges and autistic burnout . We got to enjoy the pool once but I did not feel comfortable going again and risk seeing that man. The shuttle service is great, however I do wish there was some more times in the morning and mid-afternoon. The workers were pleasant! They gave us a welcome gift in our room for my daughter’s birthday which made her very happy. Thank you, that was a lovely thing to do!
Stayed 5 nights in Feb 2025

10/10 Excellent

marites

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented 2 bedroom condo and it was a good space, we enjoyed the fireplace and the firewood that smelled so nice. In the morning we had a surprise show from probably 100 elks.
Stayed 2 nights in Feb 2025

8/10 Good

sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff. Location is away from town but nice if looking for peaceful get away and shuttle into town making it accessible. Great amenities : pool, hot tub, squash courts which the kids loved. Rented 2 bedroom condo lots of room and convenient but do for a refresh.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness, room comfort

Beware of the Floors

Overall, the hotel is okay. The amenities are great. However, the floors are extremely dirty.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect !
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sam

Staff people are nice and ploite, but the place don't deserve the money I'd paid. Cleaning and furnitures aren't good, swimming pool too small and crowded, gym has only one treadmill, so people have to wait for their turn, there is a long walking distance outside between rooms and facilities. All photos we see on the media are not even close to realty. It was overpriced
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very surprised with the hotel. Room was clean and spacious, staff was polite and helpful, ample parking available through the hotel grounds. Breakfast was simple but good. Would recommend.
Stayed 1 night in Mar 2025

8/10 Good

Hossein

Travelled with family
Liked: Cleanliness, staff & service
It’s good place to relax and enjoy mountain views and oxygen.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, St Albert

Stayed 2 nights in Feb 2025

2/10 Terrible

Melanie

Disliked: Cleanliness
Do not recommend ground floor. We could hear loud footsteps from the room above. It was hard to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great weekend getaway !!!!
Stayed 1 night in Feb 2025