Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Mountain view
Terrace/patio
Reception
Exterior
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

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1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Off-Leash Dog Park
    ‪2 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬

Room options

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(93 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

8.0 out of 10
Very good
(46 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite

  • Sleeps 4

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(48 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Loft (Suite)

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(42 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Wolf Studio Apartment

  • Sleeps 4

Superior Two Bedroom Suite

  • Sleeps 6

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(108 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Studio (Wolf Condo)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Loft (Wolf Condo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedrooms Condominium

  • Sleeps 6

One Bedroom Wolf Apartment

  • Sleeps 4

Two Bedroom Wolf Condo

  • Sleeps 6

One Bedroom Condo

  • Sleeps 4

Studio Condo

  • Sleeps 3

Loft Condo

  • Sleeps 4

Similar properties

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and outdoor tennis courts
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 13 minutes by car from Banff National Park and 6 minutes from Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Pickleball
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1202 out of 2762 reviews
Rating 8 - Good. 771 out of 2762 reviews
Rating 6 - Okay. 439 out of 2762 reviews
Rating 4 - Poor. 214 out of 2762 reviews
Rating 2 - Terrible. 136 out of 2762 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Harveer

Stayed 1 night in Oct 2025

10/10 Excellent

Tahneen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights and their service including cleanliness, amenities and location was totally amazing. Definitely worth the visit. Must recommend.
Stayed 2 nights in Nov 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is showing its age, outdoor walk to the hot tub was not well lit. Shuttle to downtown Banff was very helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be better
Stayed 4 nights in Nov 2025

4/10 Poor

Gena

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Checked in and just given a room key and no explanations like the 3 groups ahead of me and a circle on a map to drive around looking for room. Not fun walking up all the stairs with luggage and a broken foot.
Stayed 1 night in Nov 2025

8/10 Good

Kimberley

Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here each year and love the accommodations, the restaurant, and the atmosphere. The staff are great! The amenities are perfect for your getaway
Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We only stayed one night as we were just passing through. It’s an affordable option worth the money. The kitchen was utilized to meal prep for the next couple days on the road. The bed was comfortable and the area was nice and quiet.
Stayed 1 night in Aug 2025

8/10 Good

Alexa

Liked: Cleanliness, amenities, property conditions & facilities
Very dated, overall good stay and good location
Stayed 1 night in Oct 2025

10/10 Excellent

Dena Lynne

Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great service kind and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucky

Travelled with family
Liked: Cleanliness
They’re doing great job and awesome customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Staff were great, room clean and roomy, amenities great , hot tubs awesome , breakfast yummy and fast !
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

Iwona

Liked: Amenities, property conditions & facilities
A great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Japneet

Stayed 1 night in Oct 2025

4/10 Poor

Dr. Christopher

Disliked: Staff & service
Front Desk charged us a Pet Fee even though we showed proof of service animal certification. Due to a convention in town there was no vacancy any other place leaving us no choice but to pay the fee.
Stayed 5 nights in Oct 2025

6/10 Okay

Randy, Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The queen bed had clean nice sheets and the clean coverlet that has to be washed (hopefully) after each guest. The tub was deep to take a bath in and the shower was wonderful too. The kitchen was small but adequate. I liked not being charged for parking. We did not eat in the restaurant part, but we prefer to stay in places that have the breakfast included in the price.
Stayed 3 nights in Oct 2025

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great very quiet, the room was quaint and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

COLLETTE

Liked: Cleanliness, staff & service, amenities
Yes, very friendly. Would have loved to stay longer.
Stayed 2 nights in Nov 2025

6/10 Okay

Vera

Disliked: Property conditions & facilities
I have never given a negative review, but someone needs to read this. Every point was brought up at the reception and silence fell. No reaction, staff is polite but have solution other than a stare and just taking notes. - You have to ask for towels and rooms cleaning. - Not enough wall plugs in our room. - Couch had an odor. - The carpet was dirty. - The Bathroom and our bed were the only things that were clean. - Yes, it was a renovated kitchen, but we had to scrape the dried food left from previous renters from the utensils, pots and dishes that we uses. - When we asked for our room to be cleaned early in the morning - they only acted upon it when we got back late afternoon and called them. At which point, a man, woman and a child came to clean. - We had a child running in the room on top of us early morning and late at nights. With no parental control. - I brought this all up at the attention of the receptionist very calmy of my disappointment and received no reaction. - The only reaction that we got was the fact that they showed up at our door to say that they had an extension plug and we would have to chare my credit card for a $20 deposit. ** I would recommend better service to those that book, plenty of options in that tourist town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barton

Travelled with group
Liked: Staff & service
Good location
Stayed 1 night in Nov 2025