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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Place, Tunnel Mountain
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(66 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(46 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(38 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(71 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

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About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Centre for Arts and Creativity
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1193 out of 1903 reviews
Rating 8 - Good. 475 out of 1903 reviews
Rating 6 - Okay. 151 out of 1903 reviews
Rating 4 - Poor. 49 out of 1903 reviews
Rating 2 - Terrible. 35 out of 1903 reviews

Reviews

10/10 Excellent

Jason, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were friendly and accomodating. The amenities such as the gym and the pool are dated and need renovation or upgrade in a few years.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie Nicole

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family of 8. Pet friendly room available and easy to check-in and out.
Stayed 1 night in Jul 2025

6/10 Okay

Jaye

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Transportation and free buss passes was absolutely amazing. The staff are good and excellent. But the room was no iron, we have to call front office. And on the second day the room short circuit, as we are using the blower. The staff was very amazing to fix and make the power back up, but on our last day we have no hot water. But its still ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

This place was decent but not worth the price. No alarm clock, no hooks in the bathroom at all. We found that so odd.
Stayed 1 night in Jul 2025

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Yutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice clean rooms.
Stayed 3 nights in Jul 2025

8/10 Good

amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family as it has lots of space. Washrooms newly renovated. Carpet needs updating. Area close to shops, restaurants and nice trails. They provide free bus pass during your stay. Staff can assist you with tours if you wish to do so.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARLON, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the chalet and there were 7 of us. We had a nice stay.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Travelled with family
Liked: Staff & service, amenities
It worked well for a group of 6
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort!

Tunnel Mountain Resort was in a perfect location just outside of town. They offered free shuttle tickets to get into town.
Stayed 1 night in Jul 2025

10/10 Excellent

Cielito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location Friendly, helpful staff Great units. It accommodated well up to 8 people without feeling cramped . I just love the bathroom products, very ecological & beautiful scent.
Stayed 3 nights in Jul 2025

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, it was great! My only complaint is we could only afford to stay for one night
Stayed 1 night in Jul 2025

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and roomy room. Liked high ceilings. Large bathroom. Parking area was very tight, but we managed.
Stayed 2 nights in Jul 2025

10/10 Excellent

myline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite staycation in Banff
Stayed 1 night in Jun 2025

10/10 Excellent

Venkata Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff. Infact they helped locate our Galaxy Smartwatch that we left by accident, and helped to ship that to our residence in the US. The staff is so kind all throughout the experience including offering needing amenities during the stay. I can't thank enough
Stayed 3 nights in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for the amount you pay. It is just 7-8 mins bus ride to downtown Banff and they offer free bus Roam bus passes as well.@
Stayed 4 nights in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié notre séjour à cet hôtel. Bien situé (arrêt d’autobus devant l’hôtel), très propre, lit confortable, BBQ et cuisine bien équipée.
Stayed 2 nights in Jul 2025