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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Interior entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(63 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(64 reviews)
  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(42 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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  • Parking included
4.0 out of 5, Very good, (2374)
The price is €325
for 1 room
includes taxes & fees
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About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Centre for Arts and Creativity
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1136 out of 1836 reviews
Rating 8 - Good. 475 out of 1836 reviews
Rating 6 - Okay. 143 out of 1836 reviews
Rating 4 - Poor. 50 out of 1836 reviews
Rating 2 - Terrible. 32 out of 1836 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chenfeng

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet but parking was crowded
Stayed 2 nights in May 2025

10/10 Excellent

Stephen, Edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly , super staff and plenty of firewood
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for two couples (+ baby) and weekend in the mountains.
Stayed 2 nights in May 2025

10/10 Excellent

charris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Archie, Olds

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome large rooms with everything you need, wood burning fireplace was fantastic, kids used the pool and the scenery was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

QiYun

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck! Staff are always super friendly and the rooms are perfect for small families and short stays.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alykhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Apr 2025

8/10 Good

Darwin

Needs some new carpet in the rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica, Vaughan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
This is the 2nd time we stayed at this resort. We enjoyed how clean it was the first time, so we went back. It was a different story this time around. Hair all over the bathroom floor, the carpet looked like it hasn't been vacuumed for a while, etc.
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is nice and clean, but there is this distinctive smell that we have to constantly spray the room with the air fresher. Lucky we always carry one in our luggage. Bathroom is nice and updated except for the towels that I think look very old and worn out, time to throw away and change to new towels. But overall our stay is good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ludy

Liked: Cleanliness, staff & service, property conditions & facilities
Would come back!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Breanne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly property. Staff were very nice and helpful suite was clean and had everything we needed.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff

Perfect place for our overnight stay. Able to sleep all family members comfortably. Great location. Great price point. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Pool was clean and staff were super friendly. We will definitely come back!
Stayed 2 nights in Apr 2025

6/10 Okay

Zandrhea, Calgary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This was our first stay at Tunnel Mountain and the photos gave the impression that the suites were clean as shown but when we arrived the suite we stayed at had a terrible smell that was only relieved when we aired out the suite by opening all the windows and doors. We also had to buy candles and air freshener to make it bearable. We were only there one night so we just dealt with it. The washroom could use more dusting and the tables needed to be wiped. Overall it’s not the cleanest suite but the location and staff were great.
Stayed 1 night in Apr 2025

6/10 Okay

joma

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff are good and accomdating. However pool is outside and not connected to the place.
Stayed 2 nights in Apr 2025