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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Front of property – evening/night
Property entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(70 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(53 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(54 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(82 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

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About this property

Tunnel Mountain Resort

Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you're just a quick walk from Surprise Corner. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Banff Lake Louise Tourism Bureau and a few minutes from Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1276 out of 2053 reviews
Rating 8 - Good. 520 out of 2053 reviews
Rating 6 - Okay. 169 out of 2053 reviews
Rating 4 - Poor. 50 out of 2053 reviews
Rating 2 - Terrible. 38 out of 2053 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen Jacque

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and has a fully functional kitchen. Complete kitchen utensils, pot, pans and full size fridge. No need to bring anything just food to cook. Has a good size pool but the water was too cold. Staffs are accommodating and friendly. There’s one staff even help us to change our flat tire. We would like to commend him but we forgot to get his name. Excellent service!
Stayed 1 night in Jan 2026

10/10 Excellent

Thu Van, Edmonton

Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew

Amazing stay. The staff was amazing as well and I will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Stayed 1 night in Jan 2026

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness
Kitchen was very well equipped and room was clean. Unfortunately there was no paper so very difficult to light a fire.
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Stayed 5 nights in Jan 2026

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean. It’s nice to have a kitchen available. Required some fire starting supplies but overall we were happy with our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Jan 2026

10/10 Excellent

Marco

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Rooms were good. Fireplace could be used with tons of supplied wood so that you could keep a fire going all night. Mule deer came right by the balconies. Initial cleaning of the rooms decent and our room was left open after cleaning staff. Other than that a good saty.
Stayed 4 nights in Jan 2026

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay, and won't be my last. Love the Studio Room. It has a stove so can cook supper, relax in the living room, enjoy a fire with the free wine.
Stayed 1 night in Jan 2026

10/10 Excellent

Shauna

Stayed 2 nights in Jan 2026

6/10 Okay

Tomislav

Travelled with family
Liked: Cleanliness, staff & service
Room was in very good shape, but no hot tub (even though I called and they said it was working) and fire wood was wet so fireplace was useless. Bed and rooms were clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Nice units
Stayed 1 night in Jan 2026

10/10 Excellent

phillip

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, room was spotless and very comfortable for a family of 3.
Stayed 1 night in Jan 2026

10/10 Excellent

Brianna

Stayed 2 nights in Jan 2026

6/10 Okay

Andrzej

Stayed 2 nights in Dec 2025

10/10 Excellent

Miranda

Stayed 8 nights in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

maya

Stayed 2 nights in Sep 2025

10/10 Excellent

johann

Stayed 1 night in Jan 2026

8/10 Good

Rebecca, Edmonton

Travelled with family
Liked: Cleanliness, amenities
We have been staying at this hotel for many years now during winter and summer months. We love the loft style rooms to give our teen kids space and our space. Kitchen is handy with all pots and pan readily available. Perhaps they may want to consider a fresh coat of paint and refresh the room. I love they have the fireplace set up with woods. Room is clean and staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the kitchen was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and accommodations were spot on. Room was clean and large enough for us 5 adults. The free bus pass was a welcome surprise. We left our truck parked and went into Banff via the bus which was so convenient. Will definitely stay again and recommend to my family and friends.
View from one of the balconies
View from balcony
Stayed 2 nights in Jan 2026