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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
A modern house with a sloped roof, a small porch, and a pathway leading to the entrance.
A cabin with a wooden deck and a glass entrance, surrounded by snow-covered ground and trees.
A sign for Tunnel Mountain Resort with a stone wall and flower beds.
An indoor swimming pool with a tiled floor, surrounded by chairs and tables, and large windows offering views of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪6 min drive‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(71 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains

Standard Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

A cozy living room with a wooden dining table, blue chairs, a beige sofa, and artwork on the walls.

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(53 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(45 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(60 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(47 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains

Superior Suite with Queen and Twin Bed

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Condo, 1 Queen Bed with Sofa bed

A modern living room with a sofa, ottomans, and a dining area with chairs and a table.

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(87 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 3,120 reviews
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includes taxes & fees
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About this property

Tunnel Mountain Resort

Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you'll be within walking distance of Banff National Park Information Centre. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from Tunnel Mountain and a few minutes from Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1331 out of 2147 reviews
Rating 8 - Good. 534 out of 2147 reviews
Rating 6 - Okay. 183 out of 2147 reviews
Rating 4 - Poor. 58 out of 2147 reviews
Rating 2 - Terrible. 41 out of 2147 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Close to the town.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room and beautiful surroundings.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Geneve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay memorable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and good amenities for the family.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms with well-stocked kitchen!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favourite place to stay in Banff. Rooms are nice, beds are comfy, love the fireplace (the most) and the staff is great. No complaints at all!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Penelope J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Had everything I needed and more. The staff were all very friendly, polite and eager to accommodate. A great stay!
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Denise

Liked: Cleanliness
Parking was a bit crowded but it was very convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Great stay. Will be back.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy banff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Min Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and staff was very friendly. There were enough parking spots while we were staying.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Crista-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a pet friendly cabin for a few days, great check in, nice cabin, nice to have a closed in patio
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the top of tunnel mountain. It was nice and quiet, and our stay included bus passes so we could take the bus into the downtown area - there is a bus stop directly outside the hotel. Pet friendly as well!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, great amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this hotel because they treat our dogs so well, the mountain cabin is amazing, great fireplace free firewood, always accommodating and great staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, loved the loft for the kids and a real wood fireplace
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
A very enjoyable stay with a beautiful mountain view. Our place was fairly clean just some wear and tear from the years which of course is to be expected. We really loved every minute of our cute cozy cabin style loft!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great view, friendly staff. Very quiet. The sauna room was a bit scary, I wouldn’t use it again. Overall, I had a great stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely comfortable
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Comfortable beds and a well stocked kitchen. Great location
Stayed 2 nights in Mar 2026