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Bangkok Palace Hotel

4.0 star property

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Photo gallery for Bangkok Palace Hotel

Check-in/check-out kiosk
Coffee shop
Executive Room
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Laundry

Explore the area

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1091/336 New Phetchburi Road, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪10 min walk‬
  • Platinum Fashion Mall
    ‪10 min walk‬
  • CentralWorld Shopping Complex
    ‪15 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Single Beds

View from room

Classic Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, free WiFi

Superior Room, 1 Double or 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | View from room

Executive Suite, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Bangkok Palace Hotel

Central hotel with free valet parking connected to a shopping center in Bangkok
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Bangkok Palace Hotel offers 668 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
With your stay at Bangkok Palace Hotel, you're connected to a shopping center and just a quick walk from Baiyoke Tower II. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Pratunam Market and Platinum Fashion Mall
  • Free local-area shuttle service
Bangkok Palace Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5274 square feet (490 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Bangkok Palace Hotel. A free area shuttle within 10 kilometers is available. Self parking and valet parking are free.

This 4-star Bangkok hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
Bangkok Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Bicycle storage
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5,274 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1979
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cribs (infant beds) are available for THB 1000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The child breakfast fee applies to each child age 3-12, or children under 120 cm (47 inches) tall.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bangkok Hotel Palace
Bangkok Palace
Bangkok Palace Hotel
Hotel Bangkok Palace
Hotel Palace Bangkok
Palace Bangkok
Palace Bangkok Hotel
Palace Hotel Bangkok

Bangkok Palace Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 61 out of 464 reviews
Rating 8 - Good. 144 out of 464 reviews
Rating 6 - Okay. 106 out of 464 reviews
Rating 4 - Poor. 76 out of 464 reviews
Rating 2 - Terrible. 77 out of 464 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Robert, Sherburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very busy hotel, but they offered a nice buffet breakfast
Stayed 1 night in Mar 2025

4/10 Poor

hratchia, glendale

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant and food and bar were awful... Pool is nice but has no sun... Sun is blocked by building and theres no service or anything. Price was a kittle high for what you get.Dissapointing
Stayed 3 nights in Dec 2024

2/10 Terrible

Bhaveshkumar, EDMONTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff & service is horrible, never ever want to go there, I had to raise my voice to service people but feel like I am taking to a wall
Stayed 3 nights in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Won’t be staying again

Rooms very poor and dated for 4* and with the name of palace I expected more.very basic in room and decor and bathroom very tired
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

very outdated bathroom

Hotel is very outdated, especially the bathroom. Seems to have not been updated since the 60s/70s. Sink and bathtub was clogged and the toilet did not work well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will come again.
Stayed 4 nights in Nov 2024

2/10 Terrible

mcena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book at thia hotel! Its infested with cockroaches and when i found 2 in my room. I askes for a refund. They would not refund me.since i booked through expedia. They lobbby stinks like mildew & stale water. The front desk staff dont undertand a word of english and the concierge staff one guy kept begging me to buy him food. Very unprofessional and untrained staff. Stay away from this hotel unless you want your kids bitten by roaches.
Stayed 10 nights in Oct 2024

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

HENRY, South San Francisco

Travelled with partner
Liked: Cleanliness, staff & service
Different types of nationalities but very noisy.
Stayed 3 nights in Jun 2024

4/10 Poor

ALEXANDRA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The corridors are noisy and noise outside rooms comes through ones room. Hotel is geared towards those from India and Pakistan. Men at the pool took their shorts off and swam in their shorts even though the hard to find sign shows what to swim in. Limited English speaking staff makes it even harder. Woman’s sauna has been non operative for a long time and pool towels are overdue to be replaced
Stayed 4 nights in Apr 2024

4/10 Poor

Chua

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
The staff was unable to handle the customer queue upon check in (waited for 30 minutes). And there were roaches that came out during the night. For an older hotel, it is an unfortunate and unpleasant experience.
Stayed 2 nights in Feb 2024

2/10 Terrible

Yuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Vipul

Stayed 2 nights in Dec 2023

2/10 Terrible

Vipul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Analiza Henedina

Travelled with partner
Disliked: Property conditions & facilities
I was disappointed with the property, staff is rude or maybe they just dont know how to speak english. The property has a funky smell in the hallway that can be associated with old buidlings.
Stayed 3 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort

Classic mid century modern hotel - great value

This hotel dates to the 1980s, and hasn't had major renovations since then, which might be a good thing depending on your perspective. I got a great deal, and for the money, it was a real treat. Nice big pool where you can do serious laps. Nicely appointed breakfast.
Stayed 2 nights in Sep 2023

2/10 Terrible

HOOMAN, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities
2 Rude receptionists for tens people waiting for check in i felt a bit racist reacting by them. check out at 5 am of big groups of tours, shouting and making noise in morning no body was warning them.not worthed money for this hotel.cockroach in room.many single men around and not comfortable area for women in swimming pool and other areas.never and ever go there again.
Stayed 4 nights in Jun 2023

4/10 Poor

Chetan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff (male) at the reception (not the cashier) was not co-operative. First of all, there is a weird practice of 1000THB to be deposited at time of check in. While checking out, there was a queue at cashier & hence requested the reception staff to cover for cashier, for which, the attendant was rude.
Stayed 3 nights in May 2023

8/10 Good

Elijah James

Liked: Cleanliness, staff & service, property conditions & facilities

Bangkok Palace

The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!
Stayed 2 nights in Mar 2023

8/10 Good

Sioeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please add Safe's. there were no in room safes at this hotel. Everything else was ok.

8/10 Good

Phengkun, west valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for me

6/10 Okay

Punithavathi

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Hardly a hotel, more like a motel

Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.
Stayed 7 nights in Aug 2022

8/10 Good

THAKKER

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022