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Mercure Bangkok Sukhumvit 11

4.0 star property

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Photo gallery for Mercure Bangkok Sukhumvit 11

Outdoor pool, free pool cabanas, pool umbrellas
1 bedroom, in-room safe, desk, blackout curtains
Exterior
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110
  • Nana Square
    ‪5 min walk‬
  • Bumrungrad Hospital
    ‪7 min walk‬
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Bathtub

View from room

Deluxe Twin Room, 2 Single Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege Twin Bed, Lounge Access

Privilege Twin Bed, Lounge Access

Privilege Twin Bed, Lounge Access

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub

View from room

Deluxe Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

View from room

Deluxe Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Connecting Rooms

1 bedroom, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Connecting Rooms

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Privilege King Bed, Lounge Access

Privilege King Bed, Lounge Access

Privilege King Bed, Lounge Access

8.0 out of 10
Very good
(8 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Mercure Bangkok Sukhumvit 11

Eco-certified hotel with a fitness center and a sauna
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Bangkok Sukhumvit 11 offers 232 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of Mercure Bangkok Sukhumvit 11's great location. During your stay, you're just a quick walk from Nana Square. Enjoy features like an outdoor pool, a restaurant, and a gym.
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Terminal 21 Shopping Mall and Bumrungrad Hospital
  • Airport shuttle service available for a fee
Mercure Bangkok Sukhumvit 11 offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Mercure Bangkok Sukhumvit 11. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Mercure Bangkok Sukhumvit 11 has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 412 for adults and THB 206 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Bangkok Sukhumvit 11

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Airport shuttle fee: THB 2500 per vehicle (one way)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Bangkok Sukhumvit 11 offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bangkok Sukhumvit 11 Hotel
Mercure 11 Hotel
Mercure 11
Mercure Bangkok Sukhumvit 11 (opening December 2016)

Mercure Bangkok Sukhumvit 11 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elliette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff make the stay here. from the upgrade on check-in to the very very help concierge staff. I cant praise the hospitality enough and I would recommend the Mercure to everyone. The location is supreme with many good restaurants nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mercure is in the heart of restaurants and entertainment areas. All is within a short walk. The hotel itself is beautiful and The staff are very helpful and obliging. I would definitely recommend and stay again
Stayed 2 nights in Mar 2025

6/10 Okay

Ahmed

Travelled with group
So rooms are really smelly! I had to change 2 rooms before ending up with a descent one
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in the best location

This was the first hotel I ever stayed In Thailand back in 2012 when it was the President Palce. Still a fantastic hotel (maybe not just as nice) Great location don’t really have any complaints apart from the price (£115 per night) which is just way over the top which means i wouldn’t stay here again unfortunately.
Stayed 7 nights in Feb 2025

8/10 Good

vipin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing sweet staff of concierge and everyone making sure you are OK and comfortable. Loved every minute being around them. I will return for sure!
Stayed 9 nights in Mar 2025

10/10 Excellent

Anthony Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Stayed 2 nights in Mar 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem 💎.

Very comfortable with nice pool and adequate gym. Buffet breakfast is one of the best! Staff is super. Extremely clean throughout the facility. Definitely staying again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 4 nights in Feb 2025

10/10 Excellent

vipin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Feher

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Mercure 11 is a pretty decent hotel in the middle of a very busy area. The area it self has seedy element around it, but also tons of food and shopping. The room itself was pretty nice - spacious and well decorated. My issue came from the smoke detector in my room that was blinking all night and made it difficult to sleep. The pool area was really nice and ample warm towels were available. Bombay at the lobby was great and really helped out with getting my room ready early and attending to whatever else I needed. Overall, a pretty good hotel.
Stayed 3 nights in Feb 2025

8/10 Good

DARYL

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel on sukumvit soi 11 such a great location..This time I was given a different room, small,small window end room, normally there are some complimentary drinks in the fridge, not this time even tho I booked the exact same room as last time.. Great pool area and great, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay at Mercure Sukhamvit 11. The room was clean and spacious (we had a family room) and the breakfast buffet was fabulous... we particularly liked sitting on the terrace and watching the world go by. Mercure is well located for transport and within an easy walk of the Terminal 21 mall (and its amazing food court). The staff were also brilliant. Particular shout outs to Wan in the cleaning crew and to Addison and Kit at the concierge desk. I'd absolutely stay at Mercure Sukhamvit 11 again, we had a great stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025