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4.5 out of 5

"I thought it was convenient, had good service and food, it was clean and safe. I didn’t like how noisy it was at night sometimes though. " More

By a verified traveller on Sat 24 Feb 2024

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege, Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds, Bathtub

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Bangkok Sukhumvit 11's great location. During your stay, you're just a quick walk from Nana Square. Enjoy features like an outdoor pool, a restaurant and a gym.

  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Terminal 21 Shopping Mall and Bumrungrad Hospital
  • Airport shuttle service available for a fee

Mercure Bangkok Sukhumvit 11 ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Bangkok Sukhumvit 11

Everyone (10) Couples (1) Family (1)
4 out of 5
I thought it was convenient, had good service and food, it was clean and safe. I didn’t like how noisy it was at night sometimes though.

Posted by on 24 Feb 2024

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Comment from Hotel Management

10 Mar 2024 by Apiradee Choojiew, Front Office Manager

Dear RoseThank you for your stay and positive feedback on our convenience, service, cleanliness, and safety. We appreciate your comments. We apologize for any nighttime noise disturbance; your feedback is crucial, and we'll work towards improvements. We hope to host you again for an even better experience.Best regards,

5 out of 5
Had a very nice stay. Room was lovely.

Posted by on 26 Apr 2023

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5 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Suchada Jirapanitcharoen, Hotel Manager

Thank you for taking the time to score us. This is a great reward to receive feedback. We are all looking forward to welcoming you back to Mercure Bangkok Sukhumvit 11. Best regards, Suchada Jirapanitcharoen, Hotel Manager

5 out of 5
Absolutely class. Staff were absolutely brilliant

Posted by on 4 Apr 2018

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Comment from Hotel Management

19 May 2018 by Koi

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. The team is delighted to read your kind comments in your review we all look forward to welcoming you back again soon !! Kind Regards, Walaiphan (Koi), Front office Manager

5 out of 5

Very nice

Great hotel in good location close to bars and shops

Posted by , from Grimsby, England on 17 Dec 2017

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4 out of 5

Posted by , from Rapperswil on 9 May 2023

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3 out of 5
Trotz Buchung und Reservierung bei Ebookers von zweiZimmern, war dem Hotel dies nicht bekannt. Hat sich aber schnell regeln lassen. Kaution über Kreditkarte wurde durch das Hotel nicht erkannt.....obwohl durch Bank gleich geblockt

Posted by on 5 Dec 2022

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5 out of 5
Echt weiter zu empfehlen, sehr, sehr angenehm. Immer wieder

Posted by on 3 Mar 2020

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Comment from Hotel Management

5 Mar 2020 by Suchada Jirapanitcharoen, Hotel Manager

Thank you for taking the time to give us your feedback about your recent stay. This is a great reward to read your recommendation. We are all looking forward to welcoming you back to Mercure Bangkok Sukhumvit 11. Best regards, Suchada Jirapanitcharoen, Hotel Manager

4 out of 5
Aamupala suppea ja ei niin maistuva. Ensi kerralla ilman aamupalaa. Hyviä ruokapaikkoja kadun toisella puolella.

Posted by on 18 Dec 2019

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Comment from Hotel Management

27 Dec 2019 by Suchada Jirapanitcharoen, Hotel Manager

Thank you for reviewing your recent experience. We are thrilled to read that you enjoyed a great moment with us. Please be assured that I will share your kind feedback with the team. We look forward to meeting you again soon. Kind regards, Suchada Jirapanitcharoen, Hotel Manager

5 out of 5
Très bon hôtel que je recommande si vous ne voulez pas prendre de risque

Posted by , from Paris on 16 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Suchada Jirapanitcharoen, Hotel Manager

Thank you for taking the time to give us your feedback about your recent stay. This is a great reward to read your recommendation. We are all looking forward to welcoming you back to Mercure Bangkok Sukhumvit 11. Best regards, Suchada Jirapanitcharoen, Hotel Manager

Property Features

Mercure Bangkok Sukhumvit 11 offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business centre on site. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Mercure Bangkok Sukhumvit 11. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this Art Deco Bangkok hotel.

  • 1 building
  • 232 guestrooms or units
  • 17 levels
  • Built in 2012
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Asok Railway Station (2.7 km / 1.7 mi)
  • Metro station: Nana BTS Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Mercure Bangkok Sukhumvit 11 offers 232 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Fridge
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Mercure Bangkok Sukhumvit 11 has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mercure Bangkok Sukhumvit 11 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Bangkok Sukhumvit 11

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
  • Airport shuttle fee: THB 2500 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Bangkok Sukhumvit 11 Hotel
  • Mercure 11 Hotel
  • Mercure 11
  • Mercure Bangkok Sukhumvit 11 (opening December 2016)

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.