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Novotel Bangkok Platinum Pratunam

5.0 star property

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Photo gallery for Novotel Bangkok Platinum Pratunam

Exterior
Poolside views, open daily
Standard Room, 1 King Bed | City view
Outdoor pool
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Place, Platinum Fashion Mall
    ‪1 min walk‬
  • Place, Pratunam Market
    ‪2 min walk‬
  • Place, CentralWorld
    ‪9 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

Executive Room, 1 King Bed, Park View (Lounge Access)

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Park View (Lounge Access)

Executive Room, 2 Single Beds, Park View (Lounge Access)

Executive Room, 2 Single Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | City view

Superior Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | City view

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Single Beds, Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Property amenity
Amari Bangkok
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,008 reviews
The price is €123
includes taxes & fees
18 Mar - 19 Mar
Amari Bangkok

About this property

Novotel Bangkok Platinum Pratunam

Luxury hotel with 2 restaurants connected to a shopping center in Bangkok
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Bangkok Platinum Pratunam offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Our customers tell us they can't get enough of the shopping around Novotel Bangkok Platinum Pratunam. During your stay, you'll be connected to a shopping center, and just a quick walk from Pratunam Market. You'll find features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and yoga classes
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Pratunam Market and Platinum Fashion Mall
  • Free shopping center shuttle service
Novotel Bangkok Platinum Pratunam offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Novotel Bangkok Platinum Pratunam. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum Pratunam

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yee Fei

Stayed 3 nights in Nov 2025

10/10 Excellent

Nur Ismawati

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, friendly and super helpful staffs, big and clean room.
Stayed 4 nights in Nov 2025

4/10 Poor

Maria Eugenia Medina

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was under construction . Despite requesting in two occasions to stop the construction noise at 5 pm max they continued from 9 am to 9 pm . no rest with time changes . the spa and pool smack in the middle of the construction zone weee not usable . the rooftop bar closed .
Stayed 4 nights in Nov 2025

8/10 Good

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Tyrone, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Sep 2025

2/10 Terrible

Sean

Business traveller
Disliked: Amenities, property conditions & facilities
Gym, pool, sky bar all closed for entire stay because they were renovating. Noise in the room during the day when trying to take a nap was extremely loud with the banging, sawing, and drilling so was unable to sleep a wink. If we had known this ahead of time we would not have stayed at this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Mathew

Stayed 2 nights in Oct 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I was looking forward for a swim but unfortunately its under reno. And if you want they can arrange a swim in another hotel
Stayed 4 nights in Oct 2025

8/10 Good

Swee Sheng

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Siew Ying

Stayed 3 nights in Oct 2025

8/10 Good

Dewiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient!
Stayed 2 nights in Sep 2025

8/10 Good

Abdullah

Stayed 5 nights in Sep 2025

10/10 Excellent

Kaine Joong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we came to bkk,we will stay at this hotel. The room we were allocated wasnt as good compared to previously Even though it was a non smoking room but for whatever reason the room seems to have the smoking smell whenever we came back to the room. Room is abit dated, main door couldnt close properly,sink tap handle needs replacement. Stayed for 2 nights,overall still ok..hope for a better experience next round
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Sajam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highliy about halal friendly food in the restaurant. As a Muslim we need to have a halal certified food before we can consume. Hence, we would appreciate if the management can be sensitive about this issue.. Thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheng Jun Sebastian Zeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in Sep 2025

4/10 Poor

abdul wahab

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room, great staffs, breakfast buffet is great!
Stayed 3 nights in Sep 2025

8/10 Good

Mei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Gladys Mae

Stayed 1 night in May 2025

8/10 Good

Maria Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roland

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel staycation

I recently stayed at Novotel and had an exceptional experience. The staff were warm, professional, and attentive, ensuring every detail of my stay was perfect. My room was spacious, spotless, and well-equipped with modern amenities, offering both comfort and style. The bed was incredibly comfortable, guaranteeing a restful night’s sleep. Breakfast was a highlight, with a wide variety of fresh and delicious options to suit every taste. The hotel’s facilities, including the pool and fitness center, were clean and well-maintained. Its central location made exploring the city effortless. Overall, Novotel exceeded my expectations, and I highly recommend it for both business and leisure stays.
Stayed 3 nights in Aug 2025

2/10 Terrible

Murray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I would recommend the Novotel to anyone in fact I would recommend use any other hotel, and until I have $280 sent to me for paying for breakfast for eight nights for two people when it was clearly written on my booking Breakfast Included. The breakfast that I paid for twice was very cold every morning. I will keep on not recommending this very poor hotel.
Stayed 8 nights in Jul 2025