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Novotel Bangkok Platinum Pratunam

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Photo gallery for Novotel Bangkok Platinum Pratunam

Exterior
A modern hotel with a pool, outdoor seating, and a view of the city skyline.
An outdoor dining area with tables and chairs, overlooking a cityscape and a river.
A modern indoor space with large windows, a central column, and a mix of seating arrangements.
A conference room with a large screen displaying 'NOVOTEL Bangkok Platinum Pratunam.'

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Place, Platinum Fashion Mall
    ‪1 min walk‬
  • Place, Pratunam Market
    ‪2 min walk‬
  • Place, CentralWorld
    ‪9 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

A hotel room with a bed, a desk, a chair, and a large window with a cityscape view.

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Park View (Lounge Access)

A hotel room with a bed, a desk, a chair, and a large window with a city view.

Executive Room, 2 Single Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a city view.

Superior Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a desk, two chairs, a city view, and a painting on the wall.

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A modern living room with a city view, a round coffee table, sofas, and a dining table.

Executive Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Park View

View from room

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Park View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds, Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a cityscape painting on the wall, a city view through the window, and a nightstand with a phone.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a painting, and a view of the cityscape.

Premier Room, 1 King Bed, Park View

8.8 out of 10
Excellent
(5 reviews)
  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Single Beds, Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

Property amenity
Amari Bangkok
Bangkok City Centre
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 1,006 reviews
The price is €123
includes taxes & fees
13 Jul - 14 Jul
Amari Bangkok

About this property

Novotel Bangkok Platinum Pratunam

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Bangkok Platinum Pratunam offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2026.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Our customers tell us they can't get enough of the shopping around Novotel Bangkok Platinum Pratunam. During your stay, you'll be connected to a shopping center, and just a quick walk from Pratunam Market. You'll find features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and yoga classes
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Pratunam Market and Platinum Fashion Mall
  • Free shopping center shuttle service
Novotel Bangkok Platinum Pratunam offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A children's pool, spa services, and a complimentary children's club are also featured at the luxury Novotel Bangkok Platinum Pratunam. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated guestrooms - July 2026
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum Pratunam

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Pratunam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ismawati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, great distance to malls and eateries.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and the staff were always friendly and helpful. Location wise, perfect as there's an array of eateries and convenience stores around.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking Distance to Shopping Malls, Clean and Great Location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Aisha

Liked: Cleanliness, amenities
Excellent breakfast, good cleanliness, and a convenient location near shopping malls.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and locating
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nghiem

Liked: Cleanliness, property conditions & facilities
Good place to stay very convenient
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nur Ismawati

Liked: Cleanliness, staff & service, amenities
Great location, friendly and super helpful staffs, big and clean room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Kulwadee

Liked: Cleanliness, amenities, property conditions & facilities
Every good location ..
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Labeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean room, great staffs, breakfast buffet is great!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying at the novotel platinum bangkok. Absolutely stunning hotel, spotlessly clean, competitive prices, perfect location, Great beauty salon (had a fantastic thi massage). The swimming pool/bar area was amazing. I have never seen such a breakfast buffet in my life (spoilt for choice). All the staff were really happy and helpfull, the receptionist Poomii was so helpful giving us advice on local attractions , restaurants and transport. Couldn't recommend this hotel enough. 5 star 🌟
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities
Room nice & clean & spacious. Nice bathroom close to Central world
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Urvi

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. I was able to see the fireworks from my room. Can walk to the malls.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great buffet breakfast
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable hotel.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Andrej

Liked: Cleanliness, staff & service, amenities
The reception was very good, the rooms very, very beautiful, as I stayed in a suite that had been recently renovated. Breakfast was very, very good, and all compliments to the hotel management. The location is fantastic for shopping at the stores. I will gladly return to this hotel. Andrej - Slovenia
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Peng Woan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is at the best location for shoppers, foodies and city walkers!
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Jose Mari

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed here for 5days with my family. Rooms are clean. Breakfast was so so.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and excellent staff at the front desk.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

SIRAZUM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay , specially the breakfast buffet
Stayed 1 night in Jan 2025
Verified

8/10 Good

Antonia Nisce

Liked: Property conditions & facilities
Amenities, easy to call housekeeping for extractowels, water, etc
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable stay

wonderful stay, food excellent, staff friendly
Stayed 2 nights in Nov 2024