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Novotel Bangkok Platinum

4.5 star property

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Photo gallery for Novotel Bangkok Platinum

Exterior
Executive Suite, 1 King Bed | View from room
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400
  • Pratunam Market
    ‪2 min walk‬
  • Platinum Fashion Mall
    ‪2 min walk‬
  • CentralWorld Shopping Complex
    ‪10 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | City view

Standard Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Single Beds, Park View

  • Park view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | View from room

Executive Suite, 1 King Bed

  • Park view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 King Bed, Park View

  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Single Beds, Park View (Lounge Access)

  • Park view
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Park View (Lounge Access)

  • Park view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

View from room

Deluxe Room, 1 Double Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Bangkok Platinum

Luxury hotel with 2 restaurants connected to a shopping center in Bangkok
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. 55-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Our customers tell us they can't get enough of the shopping around Novotel Bangkok Platinum. During your stay, you'll be connected to a shopping center, and just a quick walk from Pratunam Market. You'll find features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Steps from Pratunam Market and Platinum Fashion Mall
  • Free shopping center shuttle service
Novotel Bangkok Platinum offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Novotel Bangkok Platinum. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
THE SQUARE - This restaurant serves breakfast, lunch, and dinner.
Platinum Lounge - This theme restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
View Rooftop Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bangkok Platinum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1005 reviews
Rating 8 - Good. 331 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Stayed 4 nights in Jan 2025

4/10 Poor

Winnie

Travelled with family
Disliked: Staff & service

Service getting worse and worse

We have been here 4-5 times now. This time we stayed for 12 nights. The customer service is getting worse and worse. Housekeeping grumpy when you ask for anything. Staff constantly on their phones and cranky when u interupt them. The only reason why we stay there is the location.. its central to everything and walking distance to the malls lile Big C, Central World, platinum mall and all the little food streets and massages. Breakfast they have a big range of food but they are all leftovers from previous day and definitely not fresh. The cakes, muffins, crossants are all from the day before as u can taste the staleness. The only consistent fresh food is the noodle station and the eggs station. We wont be staying here on our next trip to Bangkok.
Stayed 11 nights in Jan 2025

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience n safe n clean n friendly staff n room services
Stayed 3 nights in Jan 2025

10/10 Excellent

SIRAZUM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay , specially the breakfast buffet
Stayed 1 night in Jan 2025

2/10 Terrible

Sonal

Stayed 2 nights in Jan 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ethan

Stayed 4 nights in Sep 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Prissilla

Stayed 3 nights in Jan 2025

6/10 Okay

Youyi

Travelled with family
Stayed 4 nights in total. Location wise is good. The hotel is right beside the popular Platinum Mall, excellent for shopping. There are also good amount of street stalls around this area. 10-15 mins walk to Big C and Central World mall. Hotel condition is quite poor, as it is an aged hotel. Booked 3 rooms in total. One of the room had a leaking tap at the basin causing the vanity area to be wet all the time. Water also leaked to the floor. Water heater was inconsistent and cold some of the time, eapecially during the evening. The other room had air conditioning where the temp cannot be adjusted, making it extremely cold everytime it is on. Bed was soft and shaky. Room took quite long to clean. Breakfast buffet was enjoyable and has a good selection.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jolynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Ivan, New Albany

Liked: Cleanliness, staff & service
8/10 good
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Marybel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marybel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in Bangkok
Stayed 2 nights in Dec 2024

10/10 Excellent

HUI TING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a central in the city. Very convenient to walk n shop around the areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hieu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

DIANA ELENA, Orange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent close to shopping centers. Walking distance to train station. Breakfast was excellent there was a variety of choices. Room was always kept clean. Staff were all nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Kim Yen

Liked: Cleanliness, staff & service
Some Aircon sound in the room should fix
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvio

Stayed 1 night in Nov 2024