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4.0 out of 5

"Very tired, rooms smelt musty, door was damaged, expensive relative to other Bangkok options. " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

Our customers tell us they can't get enough of Novotel Bangkok Suvarnabhumi Airport's great location. During your stay, you'll be close to Marketland. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This 4.5-star hotel has 612 rooms. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine at Golden Village, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, Thai massages or body wraps at VOUS SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the pool and the proximity to the airport
  • 12.1 mi (19.5 km) from Samitivej Srinakarin Hospital and 13.4 mi (21.5 km) from Siam Park City
  • Free airport and local-area shuttle service

Superior Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max
€119* Per night/room 13 Jul - 14 Jul

Premier Room, 1 King Bed (Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Novotel Bangkok Suvarnabhumi Airport ratings based on 24 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Bangkok Suvarnabhumi Airport

Everyone (15) Couples (5) Family (2)
4 out of 5

Posted by on 12 Feb 2020

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3 out of 5
Very tired, rooms smelt musty, door was damaged, expensive relative to other Bangkok options.

Posted by on 11 Nov 2019

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4 out of 5
Location. Bus service to the airport. Very expensive drink a and food

Posted by on 15 Aug 2019

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4 out of 5

Posted by on 11 Aug 2019

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4 out of 5

Posted by on 11 Aug 2019

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5 out of 5
You can walk over to the airport departures in 5 minutes or get the shuttle every few minutes. Excellent modern room with very good bathroom - top quality shower. Very quiet. Fresh cooked buffet breakfast from 3am. One of the best airport hotels I've stayed in. Saves the long trip into Bangkok if you're just staying overnight

Posted by on 14 Jul 2019

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4 out of 5

Perfect transit hotel after a long flight

Pros: Flexible check in/out (check in anytime & check out 24hrs later)
Cons: Keep hot breakfast HOT please.
Location: Tthis is an Airport hotel, not close to places of interest/shopping. Great for layover. Try out Magic Food Court (level1 Gate 8 ) for budget food.
Pros -This is the nearest airport hotel, has free shuttle or short 10min walk from arrival hall. A little pricey however has flexible check in/out policy and room includes free breakfast (a good buffet selection), access to pool/jaccuzzi. Our room on 5th floor was queit and clean, we managed a good rest before continuing our journey. Convenient access to rail link into Bangkok. Cons - some of the hot breakfast we lukewarm/cold. Little places of interest closeby.

Posted by , from London on 20 Aug 2017

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Comment from Hotel Management

22 Aug 2017 by Christophe Geoffroy

Dear Siew, Thank you so much for staying with Novotel Bangkok Suvarnabhumi Airport Hotel. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. Your satisfaction is our best reward. Best Regards, Christophe Geoffroy General Manager

5 out of 5
Idealer Ort, wenn man zum Flughafen muss. Sehr schöne Zimmer, nettes und zuvorkommendes Personal. Ich kann das Hotel nur empfehlen.

Posted by on 26 Feb 2020

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4 out of 5
Sehr freundliches Personal. Schneller Checkin und Checkout, Zimmer sind okay sauber. Preise für Essen und Trinken sind wirklich viel zu überteuert. Das stört am meisten.

Posted by on 24 Jan 2020

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5 out of 5
Sehr freundlicher Stuff. Wunderbares Frühstücksbuffet. Grosszügige und ruhige Zimmer.

Posted by on 2 Jan 2020

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Renovations + Closures

The following facilities are closed until further notice:

  • Dining venue
  • Fitness facilities
  • Spa
  • Swimming pool

Property Features

Novotel Bangkok Suvarnabhumi Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A sauna, a terrace, and tour or ticket assistance are also featured at the luxury Novotel Bangkok Suvarnabhumi Airport. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Bang Phli hotel.

  • 612 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 814 sq. m of conference space
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (2.6 km / 1.6 mi)
  • Metro station: Suvarnabhumi Airport Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bangkok Suvarnabhumi Airport offers 612 forms of accommodation with minibars and a safe. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Bang Phli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 10:30 AM.

Golden Village – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Touchdown – This sports bar only serves light fare. Open daily.

The Square – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Sala Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Kinsen – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

VOUS SPA has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at midnight
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

This property is adjacent to the airport, and is connected to the terminal via underground walkway (B1). Guests can also reach the property via 24-hour airport shuttle service from Gate 4, Arrival Level. Airport shuttle service is available on a first-come, first-served basis.

Front desk staff will greet guests on arrival.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1532.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Bureau Veritas (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 750 per person (approximately)
  • Rollaway bed fee: THB 1532.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Suvarnabhumi Airport
  • Novotel Suvarnabhumi Airport
  • Suvarnabhumi Airport Novotel
  • Novotel Suvarnabhumi Airport Hotel Bang Phli
  • Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli
  • Novotel Bangkok Suvarnabhumi Airport Bang Phli
  • Hotel Novotel Bangkok Suvarnabhumi Airport Bang Phli
  • Bang Phli Novotel Bangkok Suvarnabhumi Airport Hotel
  • Novotel Bangkok Suvarnabhumi Airport Hotel
  • Hotel Novotel Bangkok Suvarnabhumi Airport
  • Novotel Suvarnabhumi Airport
  • Novotel Bangkok Suvarnabhumi
  • Novotel Bangkok Suvarnabhumi
  • Novotel Bangkok Suvarnabhumi Airport Hotel
  • Novotel Bangkok Suvarnabhumi Airport Bang Phli
  • Novotel Bangkok Suvarnabhumi Airport Hotel Bang Phli

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.