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Casa Karina Hotel

4.0 star property

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Photo gallery for Casa Karina Hotel

Buffet
Turkish bath/hammam
Lobby lounge
Garden
Indoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Kralev Dvor Str, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪1 min walk‬
  • Place, Bansko Gondola Lift
    ‪7 min walk‬
  • Place, Vihren
    ‪8 min walk‬

Room options

View all photos for Standard Double Room (Free Sauna, Steam Bath, Fitness)

Standard Double Room (Free Sauna, Steam Bath, Fitness) | View from room

Standard Double Room (Free Sauna, Steam Bath, Fitness)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio (Free Sauna, Steam Bath, Fitness)

Minibar, desk, free WiFi, bed sheets

Studio (Free Sauna, Steam Bath, Fitness)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

View from room

Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

Minibar, desk, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Casa Karina Hotel

Ski into Casa Karina Hotel, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Casa Karina Hotel offers 120 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate dining areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Casa Karina Hotel, you're just a quick walk from Bansko Ski Resort. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Bansko Ski Resort and 5 minutes by foot from SkiBansko by Traventuria
  • Airport shuttle service available for a fee
Some rates at Casa Karina Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. This ski hotel also offers ski storage, a sauna, and a fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bansko hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9 AM.
Onsite venue - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

All-inclusive details

All-inclusive room rates at Casa Karina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Covered parking on site (EUR 6 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fireplace
  • Heated floor
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 190 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 190 (roundtrip), (from 2 to 12 years old)
  • Covered self parking fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Karina Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Karina Hotel Bansko
Casa Karina Hotel
Casa Karina Bansko
Casa Karina
Casa Karina Hotel Hotel
Casa Karina Hotel Bansko
Casa Karina Hotel Hotel Bansko

Casa Karina Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 65 reviews
Rating 8 - Good. 25 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 4 out of 65 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Irineos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for family and single travels.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

James

Liked: Amenities
Nice facilities and excellent location
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Iosif

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for rest.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Hadrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option. The hotel falicities are pristine.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Friendly staff, internet speed needs upgrade

Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

ymer

Liked: Cleanliness, amenities, property conditions & facilities
Zimer,personal und das esen war gut
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious! Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer. Spa needs updating. However, overall experience was very pleasant. Very convenient location to the gondola.
Stayed 8 nights in Dec 2021
Verified

10/10 Excellent

Jiemeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay with great staff

Great location, very friendly and helpful staff. Will be going again on my next trip!
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Dan

Liked: Staff & service

overall stay was dissapointing

overall stay was dissapointing regarding the expectations I had while watching the hotel's profile. I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...). The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs. later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting. The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B. So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.
Stayed 5 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.
Stayed 7 nights in Mar 2020
Verified

8/10 Good

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was greate, there is one think tot be improved

It was only one problem with check-in. We came to the hotel early, but we were not allowed to make the check-in. We returned at 2 pm and then there was a really big queue of people
Stayed 6 nights in Mar 2020
Verified

8/10 Good

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower. Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value. We certainly enjoyed our stay at Casa Karina and would stay there again.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Preisleistungsverhältnis

Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl. Wir kommen gerne wieder.
Stayed 9 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money
Stayed 2 nights in Feb 2020
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sağolsun her türlü destek verildi çok merkezi
Stayed 5 nights in Jan 2020
Verified

4/10 Poor

Cristi

Disliked: Cleanliness
The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings. Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window. Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up. At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them. Overall we pay a lot for a four stars hotel but we get services for a budget hotel. We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

Evangelos

Liked: Staff & service

Απογοητευτικό

Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

decent hotel

I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Casa Karina was a nice, modern hotel to stay in. Amazing value for money with half board booking. Our room was big enough, the bathroom was a comfortable size. The beds weren't particularly comfortable and the bottom sheet was too small for the bed but it made do for the cost we paid. One the first few days I moved some of the furniture to fit the room being a twin rather than a double (2 beds pushed together). The amount of dust and dirt showed the room required a deep clean. I presumed this would have been done by the cleaners but I took until the 4th day when we put the please clean the room sign on the door when it was actually cleaned. The other times, the beds were made and the towels were changed. We had the same sheets for all 7 nights. I didn't seem clear as to whether we could drink the water, the receptionist said yes and yet they wouldn't give us water with dinner saying it wasn't good. We ended up buying water for the whole week. The food has some interesting choices, with some mornings there being a toaster and not on others. Dinner had a great salad selection, but left out pasta with bolognese next to it which wasn't under the heat? Didn't really understand that. The staff didn't seem particularly happy to be there, more attempting to try and catch you for taking food out of the food area? The 15mins free massage which comes with the booking was OK but not amazing, after your free massage you're then met with a hard sell. I don't think I would book again
Stayed 7 nights in Mar 2019
Verified

8/10 Good

lisa

Liked: Staff & service

Good located hotel

We travelled as a family of four! Had a good time and would recommend!
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Zoran

Liked: Amenities, property conditions & facilities
Restaurant was very good. Food is tasty. Loby is OK. SPA is OK. Location is OK. Maybe the ventilation in fitnes room should be better. And some of the equipment should be fixed. Im room the light should be better and the heating is hard to ajust.
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Easy location and spacious room excellent. Staff at breakfast could be more friendly.
Stayed 5 nights in Feb 2019