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Novotel Brussels City Centre

4.0 star property

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Photo gallery for Novotel Brussels City Centre

Exterior
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Breakfast, lunch, dinner served; Belgian cuisine
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Rue De La Vierge Noire 32, Brussels, 1000
  • Place, Brussels Christmas Market
    ‪3 min walk‬
  • Place, La Grand Place
    ‪4 min walk‬
  • Place, Manneken Pis Statue
    ‪7 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(51 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

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About this property

Novotel Brussels City Centre

Hotel with an indoor pool, steps from St. Catherine's Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Novotel Brussels City Centre's great location. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at GourmetBar, a brasserie that serves Belgian cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. Catherine's Square and Tour Noire
  • Pets welcome for a fee
Novotel Brussels City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Brussels City Centre.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Reviews

Novotel Brussels City Centre Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1015 reviews
Rating 8 - Good. 288 out of 1015 reviews
Rating 6 - Okay. 75 out of 1015 reviews
Rating 4 - Poor. 27 out of 1015 reviews
Rating 2 - Terrible. 22 out of 1015 reviews

Reviews

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is like something out of a dream. Sky high saunas, a lovely rel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great and in the center of everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location. Close to Grand Place and lots of shopping and dining around. Very close to several metro lines. The buffet breakfast was very good and easy. Comfortable rooms.
Stayed 3 nights in Jul 2025

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel close to the main square ( la grand place)..10mins walk to the main train station. I did go to the pool twice but both times there was children playing in it, and therefore I couldn't do lengths due to it small size. So I didn't use it. My only negyabout the hotel
Stayed 6 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Novotel Brussels was wonderful. The hotel itself is very attractive and clean. The room was clean and well arranged and had everything we needed. The staff was kind and helpful. The location is perfect, right in the middle of everything. It would take a month to enjoy all the excellent restaurants and bars in the area. Also walking distance to many places of interest. We loved our stay and a big thank you to the Novotel staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
I liked the easy access to the metro station and grand palace. The hotel is clean and modern.
Stayed 3 nights in Jul 2025

10/10 Excellent

Terry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and restaurant.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rino

Liked: Cleanliness, staff & service, property conditions & facilities
I AM EXTREMELY UPSET WITH EXPEDIA THAT HAS OVERCHARGED ME. price at the hotel was MUCH lower. never again with Expedia Hotels
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Jul 2025

10/10 Excellent

Ginnette

Stayed 2 nights in Jun 2025

10/10 Excellent

Keridwyn

Stayed 2 nights in Jun 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great hotel which I have stayed at in Brussels anytime over the years and always excellent
Stayed 2 nights in Jun 2025

8/10 Good

Marelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for walking around the city area - reception staff at check in were great
Stayed 2 nights in Jun 2025

10/10 Excellent

michael jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing, novotel Brussels is the best ever, very near to all the restaurants and beautiful spots.
Stayed 1 night in May 2025

10/10 Excellent

Butros

Liked: Cleanliness, amenities, property conditions & facilities
Good I like it
Stayed 1 night in May 2025

10/10 Excellent

Luc

Stayed 3 nights in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, just on the edge of OldTown. Very clean and comfortable room. Great buffet breakfast. Close to public transport. Staff very helpful.
Stayed 5 nights in May 2025

4/10 Poor

Donia, Irvine

Disliked: Cleanliness
Average. The room was setup with a queen bed and 2 twins even though i was traveling alone. They did not tell me about the internet service whe. I checked in. They were not professional.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - walkable to Grand Place and St. Catherine districts
Stayed 1 night in May 2025

10/10 Excellent

Amol Arvind, West Drayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location - 5 min walk from the city centre and most of the top attractions around Brussels. Airport is 30 min drive and about €40 by uber so perfect place overall. Staff were very friendly and helpful. Breakfast was nice and overall hotel room, facilities were great
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great European stay in Brussels

The hotel itself was very nice , staff was helpful and very friendly .
Stayed 3 nights in May 2025

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy as I did it online from an email I received. Staff was friendly, and the room was nice and clean. It was a convenient location and close to Grand Place and plenty eating options around.
Stayed 1 night in Apr 2025