6 Apr 2024 by Sonder Team
Sophie, your review is appreciated. We hope you’ll consider staying with us again for your future travels.
30 Mar 2023 by Sonder Barcelona Team
Hi Maurizio, thank you so much for giving us your feedback. It's great to hear your overall experience with us has been pleasant!As for the issue you mentioned with our reception, I'm very sorry to hear this has caused an inconvenience to you. We have a 24hs Front Desk but sometimes our Front Desk Agents might step out of the reception to assist other guests if required, which is probably why you couldn't find us there. We are looking forward to hosting you again in the future!
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and concierge services are also featured at Sonder Casa Luz. This 4-star Barcelona aparthotel is smoke free.
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Sonder Casa Luz offers 65 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Sonder Casa Luz has a restaurant on site.
Special check-in instructions:
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Sonder mobile app before check-in.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Sonder mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.