"Sumptuous decor in this old traditional hotel, staff were friendly and polite, rooms very quiet - from outside and inside noise, breakfast superb - if ... " More
9 Aug 2021 by Pablo Aldemira
Thank you so much for your kind reply, we are delighted to know you have enjoyed your stay and that the location made your stay more confortable.
27 Apr 2024 by Guest Relations Team
Dear Mr. Dax, We would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay. We are elated to receive your positive feedback since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Looking forward to meeting you in the near future. Sincerely,
31 Aug 2023 by Guest Relations Team
Dear Mr. Didier,We would like to thank you very much for sharing your wonderful ratings and comments with us regarding your recent stay at El Palace through EXPEDIA.We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future.Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal.Sincerely,
17 Aug 2021 by Pablo Aldemira
Dear Sir/Madam, Thank you for your feedback. We are sorry that you felt the price was unfair for the parking: as much as we wished to offer it complimentary, please take into account that the car park does not belong to the hotel, as the limitations of the building do not allow us to do so. Furthermore, when parking with the hotel you obtain a reduced price than if you would park it yourself, as well as a complimentary valet service which is an extra you are not required to pay for. I hope in any case that we can welcome you back another time, and please do not hesitate to reach me directly if I can be of any further assistance. Best Regards, Pablo Aldemira Front Office Manager paldemira@hotelpalacebarcelona.com
24 Oct 2018 by Jean Marie Le Gall
Dear Mr. and Mrs., I would like to thank you for sharing your ratings and comments with us regarding your recent stay at El Palace through the Expedia.com website. We are elated to read your positive feedback, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests. Rest assured that we shall be encouraged by your testimony to continue working to offer our clients our best and most accurate service at all times. We thank you for the time you took to share your testimony and we would be delighted to welcome you back to El Palace, should you return to Barcelona in the near future. Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal. Sincerely, Jean Marie Le Gall General Manager
Hotel El Palace Barcelona offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hotel El Palace Barcelona. An airport shuttle (available 24 hours) is available for a fee. This 5-star Barcelona hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Hotel El Palace Barcelona offers 120 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel El Palace Barcelona has 2 restaurants on site.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mayan Luxury Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Hotel El Palace Barcelona offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
