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Batam Marriott Hotel Harbour Bay

5.0 star property

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Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Cocktail bar, ocean views, open daily
Executive lounge
Cocktail bar, ocean views, open daily
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a television, and a view of the city.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living room

Executive Room, 1 Bedroom

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Smoking, Balcony

Garden view

Room, 1 King Bed, Smoking, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About this property

Batam Marriott Hotel Harbour Bay

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Change of towels is available on request.
Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Batam Marriott Hotel Harbour Bay. During your stay, you'll be connected to a shopping center, and just a quick walk from Harbour Bay Ferry Terminal. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi in some public areas
  • Enjoy international cuisine with ocean views at Goji Kitchen+Bar, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall
  • Airport shuttle service available for a fee
Batam Marriott Hotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 8 meeting rooms available. The luxury Batam Marriott Hotel Harbour Bay also features a garden, concierge services, and laundry facilities. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 5-star Batam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This café serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Parking on site (IDR 70,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Batam Marriott Hotel Harbour Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55111, 8120003701583
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 137 reviews
Rating 8 - Good. 19 out of 137 reviews
Rating 6 - Okay. 7 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was well equipped and ample space
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hung Ming

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Murugananth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharlynn

Liked: Cleanliness, amenities, property conditions & facilities
All the staff are extremely friendly, room is very clean, spa is very good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nadiah

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless…super clean! Amenities were great. And staffs went the extra mile to decorate the room as it was my birthday. Kuddos to all the staffs…polite, friendly & super helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wing Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is very hospitable- excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities
The experience was simply amazing! From the time of check in, to the birthday surprise during breakfast, the staffs made the stay a cherished one. Kudos to all, you guys at Marriot have truly made my weekend special. Will definitely make marriot my choice again when I come to batam!! 🙏
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service, amenities
Room was clean. Very nice. Concierge team was good. All staff was very helpful. Would recommend this this hotel for stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ying Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Soon Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abdullhakam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful room. Super friendly and helpful staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Suraya

Liked: Cleanliness, staff & service, amenities
Clean and comfy room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashemul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Given its 5 star status lives up to expectation.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Siew Chng Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and staff. They are friendly and very helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jolene and Hwee Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff + welcome smile
Stayed 1 night in May 2025
Verified

10/10 Excellent

MICHIO

Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tow Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍
Stayed 1 night in May 2023
Verified

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Amenities
The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

HSING I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early in the morning will hear the ferries. Served good breakfast.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024