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Crowne Plaza Beijing Chaoyang U-Town by IHG

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Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

An indoor swimming pool with clear blue water, surrounded by large windows and a modern ceiling structure.
A spacious lobby with a grand piano, modern seating, and a reception area.
A modern building with a prominent sign reading "CROWNE PLAZA".
A modern hotel lobby with a long reception counter, seating area, and a decorative chandelier.
A bar area with a variety of bottles, a seating area with round tables and chairs, and a decorative ceiling light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
No 3 Sanfeng North Area, Beijing, Beijing, 100020
  • Place, Ritan Park
    ‪17 min walk‬
  • Place, Workers Stadium
    ‪2 min drive‬
  • Place, Wangfujing Street
    ‪3 min drive‬
  • Airport, Beijing (PEK-Capital Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Premium Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk with a lamp, a flat-screen TV, and a large mirror.

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Standard Room, 1 King Bed, Club lounge access

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Club lounge access (High Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Club lounge access (High Floor)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Standard Room (Upgraded)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Standard Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a wall-mounted TV, and a large padded headboard.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with two beds, a desk with a lamp, a flat-screen TV, and a large mirror.

Standard Room, 2 Single Beds, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Club lounge access

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Club lounge access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

A hotel room with a large bed, a sofa, a mirror, and a view of the city through the window.

Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Beijing Chaoyang U-Town by IHG offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 36-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.
With your stay at Crowne Plaza Beijing Chaoyang U-Town by IHG, you'll be connected to a shopping center and within walking distance of Wangfujing Street. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from Wangfujing Street and a few minutes from Forbidden City
  • Airport and train station pick-up shuttle service available for a fee
Crowne Plaza Beijing Chaoyang U-Town by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Beijing Chaoyang U-Town by IHG. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Beijing hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10:30 AM.
Crowne Plaza Beijing Chaoyang U-Town by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 59 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 304 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 118 for adults and CNY 59 for children
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 374 reviews
Rating 8 - Good. 110 out of 374 reviews
Rating 6 - Okay. 25 out of 374 reviews
Rating 4 - Poor. 12 out of 374 reviews
Rating 2 - Terrible. 7 out of 374 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Weihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with great loxation
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and shopping centre next door
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Beijing. Close to heaps of restaurants and shops. The room was clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Very good choice at breakfast. Staff speak poor English but they're all very helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rated breakfast and delicious. Health center was super clean and organized. Rooms were spacious and quiet. Staff very helpful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall. Good breakfast. Clean and spacious rooms
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently connected to a shopping mall! Breakfast wasn’t great, variety quality and service can be improve.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!! VERY clean and highly recommend. Loved !!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location. Breakfast was great with a lot of variety, both Chinese and western dishes. Nice gym, great pool and sauna. Staff were superb. Definitely a 5 star hotel and if I return to Beijing I will stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and many choice. Hotel is clean and tidy. Staff nice and helpful. When ask some tour place, they are helpful and provide the map for Beijing. It's very nice. And nearby a lot of shopping mall. And MTR station not very far. Will stay again when next travel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Roxanna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

ngaihang

Liked: Cleanliness, staff & service, amenities
Clean, nice staff. Close to a decent sized mall. Dinner buffet was well worth it too
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hot for the first 3 nights in hotel room but Beijing temp around 10 degree at night time so it’s ok finally … overall it’s good
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, would stay again.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Karen

Liked: Cleanliness
It was not worth its money. Location was a bit far from the subway. Room was relatively small and old. The only good thing is there is a mall next door so no need to worry about food
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Wing

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and spacious! Swimming pool was very nice too! The staff was also helpful to helping me book my excursions and taxi driver.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Niya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located at a great location. Staff are friendly and helpful. Gym, swimming pool, and sunna are very clean. I highly recommend this place.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Breakfast food is alright. Staff some are nice, room service is good
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very pleasant stay there
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect stay! Staff could not do enough to help even when my package was delivered to an alternative address they rang and sorted it out for me. It was my husbands birthday whilst we were there and we had a cake delivered, room decorated and a fruit bowl on arrival. The amenities in room were wonderful, shower, bath, robes, slipper and a very comfortable large bed were wonderful. Location was great and approx £8 in a didi from the airport and the same to train station for bullet train . There is a mall adjacent with a large food court in the basement and a Starbucks next to hotel. Would highly recommend this hotel and would not hesitate to stay here again if or when we are in Beijing again.
Hotel view
External photo of hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

sheng kang

Liked: Cleanliness, amenities, property conditions & facilities
Close to the shopping mall and have a lot of dinning options.
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Wade

Disliked: Staff & service
Maybe instead of spending your money on robots that clean the entrances you can fix your air conditioning in the room?
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kenjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 8 night stay at Crowne Plaza Utown Beijing. Particular shoutout to Maria, Musa, and Ivy for making our stay so welcoming and comfortable, and for being very supportive when we encountered urgent issues. We appreciate the impeccable service and hotel facilities/provisions and would happily return for another visit next time we head to Beijing
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Hrishabh

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very helpful staff
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities
All was good
Stayed 5 nights in Nov 2025