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Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5 star property

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Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

Indoor pool
Exterior
Property amenity
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No 3 Sanfeng North Area, Beijing, Beijing, 100020
  • Place, Workers Stadium
    ‪2 min drive‬
  • Place, Oriental Plaza
    ‪2 min drive‬
  • Place, Wangfujing Street
    ‪3 min drive‬
  • Airport, Beijing (PEK-Capital Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Club lounge access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (High Floor)

Room, 1 King Bed, Club lounge access (High Floor)

Room, 1 King Bed, Club lounge access (High Floor)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, blackout curtains

Standard Room (Upgraded)

  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

Junior Suite, 1 King Bed, Club lounge access (Kids Theme)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

Luxury hotel with a full-service spa connected to a shopping center in Beijing
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Beijing Chaoyang U-Town by IHG offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. 36-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.
With your stay at Crowne Plaza Beijing Chaoyang U-Town by IHG, you'll be connected to a shopping center and within walking distance of Wangfujing Street. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, facials, or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from Wangfujing Street and a few minutes from Forbidden City
  • Airport and train station pick-up shuttle service available for a fee
Crowne Plaza Beijing Chaoyang U-Town by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Crowne Plaza Beijing Chaoyang U-Town by IHG. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Beijing hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10:30 AM.
Crowne Plaza Beijing Chaoyang U-Town by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 120)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 59 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 304 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 118 for adults and CNY 59 for children
  • Fee for in-room wired internet: CNY 120 (rates may vary)
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 304 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 306 reviews
Rating 8 - Good. 97 out of 306 reviews
Rating 6 - Okay. 20 out of 306 reviews
Rating 4 - Poor. 8 out of 306 reviews
Rating 2 - Terrible. 7 out of 306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hrishabh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very helpful staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Check in was simple and smooth with no trouble at all. Room was not ready for us when we arrived but we were able to leave our bags at concierge and go shop. It really was a plus that the hotel was linked to a mall right next door! When we could check in, it went well and we also collected our packages that we ordered in advance at the concierge desk. Seeing that we had many things to transport up to the room, the concierge staff kindly sent up two automated robots with our packages, freeing up our hands to take the rest of our things. We also had an external laundry vendor come collect our clothes and the staff kindly handover our stuff to them because we were not available the whole day! Overall it was a very pleasant experience staying here and would recommend it!
Stayed 2 nights in Oct 2025

8/10 Good

Saydi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay – Outstanding Staff and Impeccable Maintenance Our recent stay was truly wonderful. The entire hotel team deserves praise for their kindness, professionalism, and constant attention to detail. Although the property is not new, it is in perfect working order — a clear sign of excellent and careful maintenance. The location is also a major plus: the hotel has direct access to the adjacent shopping mall, which is more than enough for most visitors, offering countless restaurants and shops. The metro station is roughly a ten minute walk away if you keep a brisk pace. The only disappointing aspect of our experience was the airport transfer service. Unfortunately, I cannot recommend it — It was significantly more expensive than other available options booked independently online, the driver arrived late, was not properly dressed, did not assist with the luggage (even though my parents are in their eighties), and spent the entire drive on the phone. A poor first impression that, thankfully, was quickly erased upon arrival thanks to the hotel’s exceptional staff. I must give a special mention to Ms. Maria, who greeted every guest at breakfast with a warm smile and a cheerful “good morning.” We often met her around the hotel, always kind, caring, and ready with valuable recommendations. Thank you, Maria — your presence made our stay simply better.
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous hotel in the heart of Beijing. So quiet and comfortable with lovely clean spacious rooms. All the staff were friendly and helpful. One of the best hotels we have stayed at. Highly recommended
Stayed 6 nights in Oct 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful. Room is clean . Just our wash basin didn’t drain well enough
Stayed 1 night in Oct 2025

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Chen

Stayed 2 nights in Oct 2025

10/10 Excellent

Min

Travelled with family and small children
Liked: Amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

jana

Stayed 3 nights in Jul 2025

10/10 Excellent

sheng kang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the shopping mall and have a lot of dinning options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Xuefei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Percy

Stayed 7 nights in Jun 2025

10/10 Excellent

Francesco Sebastiano

Liked: Cleanliness, property conditions & facilities
Very spacious, modern and well equipped rooms. Staff at front desk was friendly however we had some small difficulties speaking english with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was made even more special by Abby Wu who helped me with checking in and making my stay more memorable by sending fruits up to my room and making sure everything was easy and convinient. I would like to thank Abby very much for her help and assistance.
Stayed 1 night in May 2025

10/10 Excellent

Taichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

edward, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very pleasant stay there
Stayed 4 nights in May 2025

10/10 Excellent

Riad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber , Personal sehr freundlich
Stayed 1 night in May 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms with very high standard of cleanliness. The breakfast is also very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was connected to one of the largest malls in Beijing. The staff was very pleasant and hard-working.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Debby at Check-in, Li at the Concierge Desk, and Zoe in Guest Services all went beyond the call of duty to make us feel welcome. The room was large and comfortable. Breakfast buffet was varied and plentiful. Great location, about a 5-7 minute walk to Chaoyangmen Subway Station.
Stayed 5 nights in Mar 2025

4/10 Poor

Gordon, Burpengary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing , Great shopping and restaurants next door , Breakfast was great, but the room was terrible. The temp was set on central control at 26.5 deg so it was hot at night and you have no control other then to turn it off and open the window , the drain in the shower did not drain the water fast enough so you had a time limit on showering before the water would spill out onto the floor , the pillows are terrible , no stationary , no mini bar , lights in the main room were broken.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to subway, shopping, variety of restaurants. Super nice staff. Love the gym, swimming pool, sauna, and the little robot for food delivery. Will stay again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Abby was very helpful in our trip. Very goood!
Stayed 1 night in Nov 2024

10/10 Excellent

Mak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected quality of services, cleanliness and amenities for a hotel of this standard. Give 4 stars for the facilties as the maintenance of the indoor swimming pool was a letdown given that it took them more than 5 days to do so, coinciding with my length of stay. I thought it could have been faster. The free upgrade of hotel room given as a first time guest was a well received pleasant surprise. Overall, it was still a wonderful stay nonetheless.
Stayed 6 nights in Nov 2024