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"i like it really from deep of my heart the staff the Hotel the pools , its really awsome . thank you very much " More

By a verified traveller on Thu 30 Aug 2018

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Honeymoon Suite, Jetted Tub, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, Terrace, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Crystal Waterworld Resort & Spa - All Inclusive ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal Waterworld Resort & Spa - All Inclusive

Everyone (6) Couples (4) Family (3)
5 out of 5
i like it really from deep of my heart the staff the Hotel the pools , its really awsome . thank you very much

Posted by , from israel on 30 Aug 2018

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4 out of 5
Es ist eine risige Hotelanlage. Die Poolanlagen sind gross und sauber. Es hatte genug Liegen. Besonders eindrucksvoll sind die Wasserrutschen. Positiv ist auch, dass das Hotel am Strand liegt. Je nach Gästeaufkommen, kann es am Buffet ein gedränge geben. Das Zimmer wurde täglich gereinigt(eher nur Aufgeräumt) und die Handtücher wurden gewechslet.

Posted by on 10 Oct 2023

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4 out of 5

Posted by on 24 Oct 2022

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4 out of 5
Service, Küche sowie Reinigungspersonal Top. Rezeption, inkompetent, Klimaanlage ging nicht ich hab die mehr als 10x informiert und sie sagten jedesmal das jemand vorbei kommt um das zu reparieren. Ansonst Hotel Top Aquapark sehr schöne Strand sowie aussen Pool. Abgesehen vom Personal an der Rezeption würde ich gerne wider dort gehen.

Posted by , from Zürich on 16 Aug 2020

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Comment from Hotel Management

21 Aug 2020 by Crystal Waterworld Resort&Spa

Sehr geehrte Gäste , zunächst einmal möchten wir uns bei Ihnen bedanken, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben. Darüber hinaus danken wir Ihnen auch, dass Sie mit uns Ihre Erfahrungen und Eindrücke teilen, welche für uns sehr wichig sind. Alle Kritikpunkte und Verbesserungsvorschläge wurden an den betroffenen Abteilungen weitergeleitet und werden sorgfältig ausgewertet um somit die Zufrieden unser Gäste zu gewährleisten. Wir würden uns sehr freuen, wenn Sie sich für Ihren nächsten Urlaub wieder für uns entscheiden. Unser gesamtes Team wird für Ihr Wohlbefinden bereitstehen. Mit Freundlichen Grüßen, Hotel Management

4 out of 5
Les personnel du Hôtel les services de personnel les toboggans son très bien . Point négatif trois de bruit la nuit par des clients du hôtel et l’eau des piscines trop froides .

Posted by on 23 Oct 2019

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3 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Erdal ÇELİK

Dear Guest, Thank you for choosing us and taking your valuable time to share your opinion. We hope that your second stay will be more satisfactory. Best Regards, Erdal ÇELİK General Manager

5 out of 5
L hotel etait magnifique le personnel tres sympa la nourriture tres varié des bons cocktail super ...

Posted by on 9 May 2019

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Comment from Hotel Management

15 May 2019 by Erdal ÇELİK

Chaleureuses salutations de tous Crystal Waterworld famille ! Nous tenons vivement a vous remercier d'avoir pris de votre temps pour partager votre avis. Nous sommes tres ravis d'apprendre que vous étiez satisfait de nos aménagements et services que nous offrons. Dans l'attente d'avoir le plaisir de vous accueillir à nouveau! Cordialement Directeur General Erdal ÇELİK

4 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

13 May 2019 by Erdal ÇELİK

Dear Guest, Thank you for choosing us and taking your valuable time to share your experiences. We will be very glad to see you here once again. Best Regards, Erdal ÇELİK General Manager

2 out of 5

Gewöhnungsbedürftiges Zielpublikum

Das Hotel ist sehr schön und modern gestaltet, aber so dass der Türkische Stil nicht verloren geht. Das Zimmer war harmonisch abgestimmt sodass nicht nur alle Möbel zueinander passten sondern auch die Staubflusen in den Ecken zu den amoniakbasierenden Nuancen auf der Toilettenbrille. Das Reinigungspersonal verhielt sich sehr diskret und war stets bemüht nicht lange im Zimmer des Gastes zu verweilen. Der Balkon, welcher bereits bei unserer Anreise mit einem vollen Aschenbecher bestückt war, blieb während der ganzen Woche ebenfalls unbetreten von jeglichen Angestellten. Sämtliches Personal welches nichts mit Reinigungsarbeiten zu tun hatte war interessanterweise absolut kompetent, freundlich und hilfsbereit. Das Buffet ist hervorragend. Sogar so gut dass man fast das unglaubliche Verhalten von den meisten Pauschalurlaubern vergisst. Das Hotel verfügt über eine herrlich grosse Poolanlage mit zahlreichen Rutschen und Becken, welche zu einem hochfrequenten und voluminösen plantschen einladet. Ich würde dieses Hotel für abgehärtete Eltern und ihre Kinder wärmstens empfehlen, jedoch sollte jeder der Ruhe und Entspannung sucht fernab dieses riesigen Komplexes nächtigen.

Posted by on 20 Oct 2015

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4 out of 5

urlaub mit sohn

Reichlich zu essen... nur schade das viele zu viel an tisch mitnehmen und dann stehen lassen so das es viel restabfall gibt... ansonsten für familien gut geeignet

Posted by on 7 Oct 2015

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About the Crystal Waterworld Resort & Spa - All Inclusive

Location Bogazkent Mevkii, Serik, Antalya

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks and select beverages included
  • 24-hour room service
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Access to on-site nightclubs included
  • Yoga classes/lessons included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 1
  • Local non-alcoholic drinks and soft drinks included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football (football) included
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic drinks included)
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Food & Drink

24-hour room service is available.

Nearby Activities

A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the property. In addition to a kids' pool, other recreational amenities include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Beach volleyball on site
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crystal Waterworld Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Smoke detector
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Waterworld
  • Crystal Waterworld All Inclusive
  • Crystal Waterworld All Inclusive Serik
  • Crystal Waterworld Resort
  • Crystal Waterworld Resort All Inclusive
  • Crystal Waterworld Resort All Inclusive Serik
  • Waterworld Resort
  • Crystal Waterworld Resort All Inclusive Belek
  • Crystal Waterworld Belek
  • Crystal Waterworld All Inclusive Belek
  • Crystal Waterworld Resort Spa All Inclusive
  • Crystal Waterworld Inclusive
  • Crystal Waterworld Resort Spa All Inclusive
  • Crystal Waterworld Resort & Spa - All Inclusive Serik

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.