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Clayton Hotel Belfast City

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Belfast City

Exterior
Gym
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Place, Belfast City Hall
    ‪6 min walk‬
  • Place, Grand Opera House
    ‪6 min walk‬
  • Place, Queen's University of Belfast
    ‪11 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Clayton Hotel Belfast City

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clayton Hotel Belfast City's great location gets high marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Erin

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Dec 2025

8/10 Good

Kevin L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and room staff were very helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, amenities
Excellent customer service
Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Stayed 3 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Clean room and comfy beds
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a very good stay. Room was excellent and Leon on the front reception desk was very friendly and helpful. Would highly recommend to anyone
Stayed 1 night in Dec 2025

10/10 Excellent

KEN

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean, advance booking & key collection from the booking in kiosk worked well. Bag storage for the following day was free & helped. Thanks.
Stayed 1 night in Dec 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic customer service. Initially had to wait 90 minutes for our room, when we finally got it we were sent to the wrong room. We waited a further 45 minutes for the suite and had to go ask if our room key was ready as staff weren’t in any hurry to help us. Room wasn’t clean, dirty floor and things in the drawers, we had 1 robe between the 2 of us and 1 towel. We didn’t have toiletries or the “luxury’s” that was supposedly included and before we went to sleep we had to remake the bed as the sheets weren’t on. There was also silverfish crawling on the sink and floor of the bathroom. A valuable item also went missing and the staff have been more than useless in their approach, if they had of reacted when the item was reported it would have been found as we gave the exact location it would have been in. I was assured 100% by a manager that in his time working at the Clayton there had never been a theft and that the housekeeping staff would 100% find the item as it was in a drawer and they do drawer checks between each guest (which based on the cleanliness is a lie). I have rang 30+ times for an update and have been told i’ll be “called back”, I am still waiting for this. If you value your peace and want to feel safe during your hotel stay DO NOT stay at the Clayton Belfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Resha, Limavady

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Ava

Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was lovely, the bed was comfy but the bathroom was quite dirty. There was hair on the floor from the last guest and dirt on the door
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel of choice when staying over in Belfast. Every time I stay here, I get a clean and comfortable room. The breakfast buffet is always really good too. Best of all are the people who work here. Always really friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, lovely bar area
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2025

6/10 Okay

Cassandra

Liked: Staff & service
We paid for a deluxe double. The bedroom area was fine. Bed was comfortable. However, the bathroom wasn't very modern. Not all of the bathroom items were refilled and bathroom was a little dingy. The hair dryer did not work. The lobby is very inviting and staff were friendly and helpful. Was really helpful to be able to store luggage in the reception area after checking out.
Stayed 1 night in Dec 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
Comfortable bed . Good bedlinen. Friendly staff. Central location
Stayed 2 nights in Dec 2025

8/10 Good

Jim

Stayed 2 nights in Dec 2025

8/10 Good

Lucille

Liked: Cleanliness, staff & service
Room was clean, very comfortable bed, but if you had hip issues it was hard to get into the bath for a shower
Stayed 1 night in Nov 2025

8/10 Good

Dominic

Stayed 1 night in Nov 2025

10/10 Excellent

richard

Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Friendly staff. Room clean and comfortable
Stayed 1 night in Nov 2025