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Clayton Hotel Belfast City

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Belfast City

Breakfast, lunch, dinner served; local cuisine
Reception
Gym
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Place, Grand Opera House
    ‪6 min walk‬
  • Place, Queen's University of Belfast
    ‪12 min walk‬
  • Place, Titanic Belfast
    ‪4 min drive‬
  • Airport, Belfast (BHD-George Best Belfast City)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Clayton Hotel Belfast City

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Clayton Hotel Belfast City's great location gets high marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Reviews

Clayton Hotel Belfast City Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1026 reviews
Rating 8 - Good. 308 out of 1026 reviews
Rating 6 - Okay. 137 out of 1026 reviews
Rating 4 - Poor. 58 out of 1026 reviews
Rating 2 - Terrible. 43 out of 1026 reviews

Reviews

8/10 Good

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a lengthy visit here

Great location within walking distance of many historical pubs. Belfast has become a place worth the visit. Not too bad for parking considering it is the city centre. Clean rooms. Wonderful, very helpful staff. 😊👍
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very average hotel in the middle of Belfast. Visible dirt on surfaces in bathroom. Asked to change room due to unvaccumed carpet with lots of spillage stains. I was told all the rooms had stained carpets. Vitually all restaurant and reception seats are heavily stained. Nothing that a deep carpet and upholstery clean won't fix along with a little maintainace to make good the bashed furnishings. Breakfast was okay, however staff seemed to not be very experienced with food allergies.
Dirty stained seat in restaurant
Dirty stained seats and carpet in restaurant
Stayed 2 nights in Jun 2025

4/10 Poor

Arun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

4/10 Poor

Conor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very tired and a bit grimy. Bathroom was disgusting; full of black mould. A lot of noise all night from the bars/clubs on the streets outside the hotel. Hotel’s central location was useful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely hotel. Clean and tidy. Good fitness suite. Vending machines were good. My only downfall was the noise from the nigh life from drunkards but nothing on the hotel for that. Highly recommended
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Location was excellent - the staff wasn’t the most kind or hospitable. Especially when I asked a few questions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hideki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can you provide to me a breakfast receipt on 10th June please.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice room. Could do with a small freshen up, but other than that all good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service. Everyone willing to help. Loved evening meals. Breakfast covered a wide of choices. Would certainly use this hotel again and recommend it to others.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice of hotel.

Very good location. Rooms were quiet. Breakfast was fine. Nice lounge area. Some of the furnishings are a bit shabby.
Stayed 4 nights in Jun 2025

8/10 Good

Elaine

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family

Average Family staff

Stayed for a weekend break with the family. Hotel was central and easy to navigate to and from. Food at hotel was very nice, however other parts need work to align with other positives. Rooms need a revamp as stains on floors and just a bit of lack of focus on refreshing after probably serving thousands of customers. Little things that go along way is filling the tea coffee and supplying a biscuit to have with your drink, but after receiving one on the first night in your room they then don’t replenish any further nights you’re staying, which these touches go further than Clayton think. Next, room didn’t get cleaned one of the nights even though we were out all day, then even asked at 7pm why it was and if it could be. Staff stated it would be as cleaners still cleaning, but when we went out and arrived back later on to find it wasn’t done. TV didn’t work with terrible signal, luckily not something we had time to use a lot and finally in comparison to Manchester Clayton definitely in two different leagues as this one failed to reach that standard. Overall, would choose a different hotel to visit.
Stayed 3 nights in May 2025

6/10 Okay

richard

Stayed 2 nights in May 2025

8/10 Good

Nnaemeka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our first stay at a Hotel in a long time. Provision of only a bath and hand towel was different from previous hotel visits in N. America. Room was pleasant without a view, but it is a city centre location., and a view was not expected.
Stayed 3 nights in May 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and comfort
Stayed 1 night in May 2025

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very helpful friendly staff. And the bar opens late! What’s not to like?
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria, GLENDALE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice and clean property. Convenient location and easy parking
Stayed 1 night in May 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very very welcoming and close to everything. We had a fantastic time and plan to return for another visit
Stayed 2 nights in May 2025

8/10 Good

Derek

Stayed 2 nights in May 2025

10/10 Excellent

Hideki

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel was in a fairly good location. Close to Great Victoria Street and not far from eating places near Shaftsbury Square.
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Hotel needs a refresh

Average. The hotel is a bit worn out. Furniture does not look fresh or clean. Room is also dated and worn. Lack of parking is an issue.
Stayed 1 night in May 2025