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"Stayed for 2x nights at clayton in Belfast. This is my first ever stay at Clayton as I have a membership with others. The reason I stayed here: locati ... " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Clayton Hotel Belfast. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 170 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€72* Per night/room 13 Dec - 14 Dec

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room (King)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Clayton Hotel Belfast ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clayton Hotel Belfast

Everyone (14) Couples (3) Friends (2) Other (1)
4 out of 5
Stayed for 2x nights at clayton in Belfast. This is my first ever stay at Clayton as I have a membership with others. The reason I stayed here: location, facilities (swimming pool is a must for me) and price. Pros: really good location, swimming pool, sauna and steam and gym were nice but the swimming pool area (mainly showers room) was really dirty and outdated. Also the water was very chlorinated, more than usual because after finishing swimming my eyes were hurting and itchy and you could smell it as well. Bed was comfy and the room was nice and quiet. The most important was really the staffs that I found really nice and friendly and listen to any concern and will help to resolve any issue  WiFi was fast. Cons: a bit outdated. Cleaning the room was not good enough although I stayed for 2x nights. It did not bother me much but just for comparison with others. Breakfast: average but delicious. I missed some of breakfast elements but not big deal as there was really enough stuff to choose from. Food at resturant I found more expensive than usual with limited choices. So I ate outside. I really enjoyed my stay here and will consider coming back next time and would recommend

Posted by on 13 Mar 2020

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4 out of 5

Posted by on 24 Feb 2020

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1 out of 5
Two lights was not working in the room. It was very dark. My room was no heating for one night. The duty manager promised to change for another room for me or putting heater in my room. But his words never came true, I had to use two blankets with wearing my hat to sleep on bed. The house keeping staff was very late to clean my room, sometimes at 5pm during my stay.

Posted by on 9 Dec 2019

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4 out of 5

Posted by on 16 Nov 2019

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2 out of 5
We had booked a ‘suite room ‘ on the 7 th floor. However, due to a constant humming sound ..??? I hardly slept, at what point I had to sleep on the floor ... This is what I expect from a hotel which I have stayed at on many occasions. I had a long drive the next day. I have been offered a refund of £50... which although we paid most of our bill in cash could not be refunded as we booked through yourselves. Very disappointed.

Posted by on 15 Aug 2019

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5 out of 5

Posted by on 5 Aug 2019

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5 out of 5
Enjoyed our stay here, very comfortable and clean room, good breakfast and very friendly staff. Only a few minutes walk to the city centre.

Posted by on 9 Jan 2019

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4 out of 5
Good hotel and very close to resturants, bars, shopping etc. Location excellent

Posted by on 7 Jan 2019

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5 out of 5
Lovely hotel, very clean and nice decor. Great area very close to the shops.

Posted by , from Ireland on 25 Nov 2018

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5 out of 5
Friendly staff very helpful and knowledgeable loved the stay with my 10 yrs son he was thrilled excited and loved the short stay

Posted by , from Leeds England on 3 Nov 2018

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Property Features

Clayton Hotel Belfast offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Clayton Hotel Belfast. This 4-star Belfast hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Belfast (BFS-Belfast Intl.) (32.1 km / 19.9 mi)
  • Train station: Belfast Central Station (1.5 km / 1 mi)

Room Amenities

Clayton Hotel Belfast offers 170 forms of accommodation with laptop-compatible safes and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and lunch, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.5 and GBP 15.95 per person (approximately)
  • Off site parking fee: GBP 10.50 per night (0.5 mi away)
  • Late check-in fee: GBP 10.00 for check-in between noon and 2:00 PM
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Hotel Belfast Hotel
  • Clayton Hotel Belfast Belfast
  • Holiday Inn Hotel Belfast
  • Clayton Hotel Belfast
  • Clayton Belfast
  • Clayton Hotel Belfast Hotel Belfast

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.