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Clayton Hotel Belfast City

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Belfast City

Breakfast, lunch, dinner served; local cuisine
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Gym
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Place, Grand Opera House
    ‪6 min walk‬
  • Place, Queen's University of Belfast
    ‪12 min walk‬
  • Place, Titanic Belfast
    ‪4 min drive‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Clayton Hotel Belfast City

Hotel with a restaurant, 7-minute walk to Grand Opera House
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Clayton Hotel Belfast City's great location gets high marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1020 reviews
Rating 8 - Good. 296 out of 1020 reviews
Rating 6 - Okay. 134 out of 1020 reviews
Rating 4 - Poor. 61 out of 1020 reviews
Rating 2 - Terrible. 41 out of 1020 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and nice at check in and breakfast. Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Caitlin

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Naomi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay - overall happy.

The staff were lovely and helpful, very nicely located, nice vibes. Would stay again for a one night stay. The only faults were that there was 1 bath towel for 2 people, I had to order more towels. There wasnt any issue doing that but maybe more attention to detail is required. 2 guests, 2 towels. There was also no fan working in the bathroom which led to the whole place steaming up and couldn't clear it. There was a docking station/speaker on the bedside locker that was quite dusty and dirty looking. The bedside locker also had a chunk out of it. But otherwise, we were happy with the stay.
Stayed 1 night in Aug 2025

4/10 Poor

JJ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Improving 21st century .

My stay was good but your range of Gluten Free food for Breakfast and evening meals is not good you could use GF sausages and the range of Breakfast cereal is poor. Also No GF Peroni drink . Apart from that all was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

kevin, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location decent hotel, only complaint, gym only had dumbbells and a couple treadmills
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round service
Stayed 5 nights in Jul 2025

8/10 Good

Cristian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the location very central and easy to walk to pretty much anywhere in the city. The restaurant was fantastic. The staff very polite and helpful. Vino service was half fulfilled. The room could have been cleaner
Stayed 3 nights in Jul 2025

4/10 Poor

Himanshu

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mary Elizabeth Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to town and rooms ok Staff very nice but those servicing rooms a bit lapse in areas, cups not cleaned or replaced, towels not replaced ,tea etc. but reception did respond quickly .
Stayed 5 nights in Jul 2025

6/10 Okay

Dane

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room was tired. Bathroom had some issues but was serviceable. Location was excellent.
Stayed 2 nights in Jul 2025

6/10 Okay

Rosemary, Warrenpoint

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No attention whatsoever from reception staff … no offer of assistance with luggage . Completely impersonal.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Belfast is not a big city so everything we wanted to do was in walking distance. Rooms were nice and the staff was very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 3 nights in Jul 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness
No comment.
Stayed 6 nights in Jul 2025

10/10 Excellent

Atithi

Stayed 1 night in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a lengthy visit here

Great location within walking distance of many historical pubs. Belfast has become a place worth the visit. Not too bad for parking considering it is the city centre. Clean rooms. Wonderful, very helpful staff. 😊👍
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very average hotel in the middle of Belfast. Visible dirt on surfaces in bathroom. Asked to change room due to unvaccumed carpet with lots of spillage stains. I was told all the rooms had stained carpets. Vitually all restaurant and reception seats are heavily stained. Nothing that a deep carpet and upholstery clean won't fix along with a little maintainace to make good the bashed furnishings. Breakfast was okay, however staff seemed to not be very experienced with food allergies.
Dirty stained seat in restaurant
Dirty stained seats and carpet in restaurant
Stayed 2 nights in Jun 2025

4/10 Poor

Arun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025