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Malmaison Belfast

4.0 star property

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Photo gallery for Malmaison Belfast

Bar (on property)
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Bar (on property)
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Place, Victoria Square Shopping Centre
    ‪1 min walk‬
  • Place, Waterfront Hall
    ‪5 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Double

Club Deluxe Double

Club Deluxe Double

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Lobby
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4.7 out of 5, Exceptional, 1,005 reviews
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includes taxes & fees
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About this property

Malmaison Belfast

Hotel with a restaurant, near Titanic Belfast
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Malmaison Belfast offers 64 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The breakfast at Malmaison Belfast gets high marks from our customers. During your stay, you're just a quick walk from Albert Memorial Clock. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the central location
  • Steps from Albert Memorial Clock and Transport House
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Belfast.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Reviews

Malmaison Belfast Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Pippa, Kippen

Travelled with group
Liked: Cleanliness, staff & service
The best margaritas!
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Nice location, clean hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Wayne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Very disappointing

Stayed in the Goliath suite and really not impressed. All the fixtures and fitting are old and tired, room not even cleaned to a high standard. There was what looked like a McDonald’s chip on one of the sofas. Fire place hanging off the wall, remote control was covered in some kind of sauce that no one had bothered to clean. Corner of floor full of dust and bits. Considering this would be one of the best rooms in the hotel it’s pretty disgusting. One thing I have to say is the staff are brilliant, friendly and couldn’t do enough for you.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and funky

Lovely hotel but felt it was overpriced. Great bar.
Stayed 2 nights in Aug 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and friendly, service was great. The room was clean but showed signs of age such as mold between bathroom tiles and the vinyl on the bath peeling, not quite a 4* in my opinion more a 3 star. There was a temperature control in the room which didn’t work as it was boiling but they do provide a fan in the room. The location was very convenient. The hotel offers a service whereby if you don’t have your room tidied (you can call at reception for fresh towels etc) you get a free drink at the bar ( up to £7.50 per person per night) in return for being more eco friendly which for a short break is a great idea in my opinion.
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sadly, slightly disappointing.

I recently stayed at the Malmaison Hotel, which claims a 4-star standard. Check-in was simple and efficient, and the suite I was given was surprisingly spacious. However, the room was grubby, tired, and showed clear signs of wear, with furnishings and carpets both in the suite and throughout the hotel appearing worn and untidy. I was particularly disappointed to find broken glass on the bathroom floor, and the bath tap dripped continuously through the night, further disturbing sleep alongside the noise of screeching seagulls directly outside the attic suite. Having stayed here in the past when the hotel was always immaculate, this was a let-down. The property is in need of refurbishment in certain areas, though it still has the potential to be a fabulous hotel once again. On a positive note, the food in both the bar and at breakfast was terrific, and the staff service throughout my stay was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Starts - Impeccable

Best hotel I've stayed in for years - customer service absolutely brilliant and all facilities immaculately kept. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. My room was comfortable, but I was staying during a heatwave, and there is no air conditioning - despite a knob in the room which seems like it would control it. The room got very hot during the day, despite not facing anything other than a building opposite an alleyway. A normal rotary fan is provided, but is quite noisy so can't have it on while sleeping. The breakfast is significantly overpriced at £23 for a hot breakfast, which is by no means large. Better to walk into town and get more for half the money. Otherwise a pleasant stay and staff were kind and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with a group of friends for a concert. We loved this hotel. Clean, quiet, spacious rooms. The staff were helpful and friendly. The location was perfect - so close to shopping and pubs. It was also so close to CHSq - it made our night out easy and fun.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicola

Travelled with family
Disliked: Amenities
Bed comfortable. Amenities in bathroom limited. Room service overpriced. Air Conditioning in room did not work.
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked as a treat for our last night in NI. Have to say we were disappointed. The hotel is very tired and tatty - in need of a good refurb. Walls and furniture scuffed, carpets grubby. On top of this, no AC (even though it wasn’t particularly warm during our stay, 18c max) so the room was hot and stuffy. A fan was provided but this is no replacement for AC which is what we expected in an upmarket hotel.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Malmaison stay

Disappointed in lack of friendliness of staff. There was very little welcome. One of our rooms wasn’t ready at check in time. We had an accessibility room which we didn’t need. Made wet room bathroom quite dangerous for slipping because water from shower goes all over floor. Very slow service in the bar.
Stayed 1 night in Jul 2025

2/10 Terrible

ALEX

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down and needing investment in the rooms.

Hotel social spaces are fine but the room I was in was badly run down. The window was hanging off one hinge, dirty shower head and then I scalded myself in the shower when the water was so hot and the tap to turn it off was broken! Air conditioning in the room can’t have been working as it was boiling up in the attic floor so couldn’t get a decent sleep either Then in the morning the coffee machine was broke so couldn’t even get a coffee with breakfast which is a standard offering and terrible not to be on offer.
Stayed 1 night in Jul 2025

6/10 Okay

Rose

Liked: Property conditions & facilities
If your staying in room 309, it’s wheelchair accessible which we didn’t request but it is also next to the cleaners and Housekeeping store, so the 7am wake up was appreciated. As the store was right next to the room it was very noisy while they got equipment out it was as if they were actually in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Malmaison was well located. The check in and out were flawless and the staff was accommodating.
Stayed 1 night in Jul 2025

6/10 Okay

Anne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning is a big negative. The room was so warm and humid.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, that sits in the heart of Belfast making all the relevant attractions , shops, restaurants easy to get to, plus there is a bus stop round the corner. There is a lovely bar and the staff have been have been friendly. Would highly recommend.
Stayed 2 nights in Jul 2025