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3.6 out of 5
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"Lovely hotel in a central location nearby the main attractions and places to eat/drink in Belfast. The bar was also a good spot. The staff were frie ... " More

By a verified traveller on Mon 05 Jul 2021

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€113* Per night/room 9 Jun - 10 Jun

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Malmaison Belfast ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Malmaison Belfast

Everyone (8) Couples (1) Family (1)
3 out of 5

Posted by on 2 Apr 2023

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Comment from Hotel Management

23 Apr 2023 by Team MAL

Thank you for taking the time to leave your review

5 out of 5

Posted by on 29 Oct 2022

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4 out of 5
Great hotel room

Posted by on 19 Oct 2022

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Comment from Hotel Management

20 Oct 2022 by Team Mal

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1 out of 5
Very poor by Malmaison standards in just about every area. Bathroom was filthy and not cleaned properly in ages. Extractor didn’t work. Shaver didn’t work. Thermostat didn’t work. Reported it. Never heard anymore and it didn’t get fixed. Booked restaurant for dinner. Arrived to find it closed for the night. Offered a dark table in the corner of the bar instead. Couldn’t get served drinks in the bar. Asked 3x. In the end gave up and went to the hotel across the road for drinks and dinner and that was excellent. The only good thing about this hotel is the breakfast and service from the waitress. The rest is awful. Best to avoid. I’m sure Belfast has better and I know from experience at other Malmaison’s they can do far better.

Posted by on 11 Sep 2021

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Comment from Hotel Management

14 Sep 2021 by Kind regards

Hi Neil, thank you for taking the time to leave us your feedback. We are sorry to see you had a bad experience, rest assured we have taken notes of points raised and we will be looking into this with the relevant teams. We hope to see you again in the future to restore faith in our hotel and brand.

4 out of 5
Lovely hotel in a central location nearby the main attractions and places to eat/drink in Belfast. The bar was also a good spot. The staff were friendly and very helpful throughout the stay. The rooms were a good size, comfortable and had a great shower. Only downside was no climate control which meant the room was hot due to warm weather outside - a fan had been provided as opening the window wasn't an option on such a busy road.

Posted by on 5 Jul 2021

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Comment from Hotel Management

11 Jul 2021 by Rebecca

Good afternoon, I am extremely pleased to hear that you enjoyed your stay with us at Malmaison Belfast and enjoyed our bar. We are glad to see you enjoyed the rooms and facilities provided. We look forward to seeing you in Belfast again in the future. Best wishes

5 out of 5

Posted by on 4 Aug 2020

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Comment from Hotel Management

5 Aug 2020 by Reception Supervisor

Dear Guest, thank you for taking the time to leave us a review - your feedback is important to us. We are so pleased to see you enjoyed your stay and hope to welcome you back to Mal Belfast again soon. Kind Regards, Daisy

5 out of 5
Very friendly, helpful staff. Very comfortable beds, spacious rooms.

Posted by on 10 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Svava Ósk

Dear Guest, thank you for taking the time to leave us your feedback, we greatly appreciate it. We are super happy to see you enjoyed your recent stay with us, especially the beds and size of our rooms and found our staff to be friendly and helpful! We hope to get the chance to welcome you back again soon! Kind regards,

4 out of 5
The staff were great Particularly the bar man David Made amazing cocktails and really made us feel at home

Posted by on 27 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by MAL Belfast

Thank you for your feedback on your recent stay. We will make sure to pass on your glowing review to David and our bar team. We look forward to welcoming you back!

4 out of 5

Posted by on 28 Dec 2018

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Comment from Hotel Management

20 Feb 2019 by Ben Roberts

Dear Guest, Thank you for your positive feedback. We looks forward to welcoming you again. Kind Regards,

2 out of 5

Hotel needs a serious refurbishment

Nice staff, good concept, stated in it years ago when it was nice, but now it’s become seriously dated, dirty and tatty. Bed needs replacement and entire place needs a refreshment.

Posted by on 23 Aug 2018

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Comment from Hotel Management

26 Aug 2018 by Tina W

Thank you for your review. We have had a number of rooms refurbished with plans in place for the remaining rooms to be completed.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.