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4.0 out of 5

"Strengths: beautiful architectural features of building, central location, room luxurious and clean. Not as impressive: dining and staff. " More

By a verified traveller on Tue 07 Nov 2017

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Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€262* Per night/room 15 Apr - 16 Apr

Hotel Description

During your stay at The Merchant Hotel, you're just a quick walk from The Hall of Friendship. Free breakfast, free WiFi in public areas and 3 restaurants are available.

  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the pub
  • Self-parking available for a fee
  • Indulge with manicures and pedicures, hydrotherapy or body treatments at The Spa at the Merchant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Belfast Customs House and 3 minutes on foot from Victoria Square Shopping Centre

The Merchant Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Merchant Hotel

Everyone (2)
4 out of 5

Night in Central Belfast

Strengths: beautiful architectural features of building, central location, room luxurious and clean. Not as impressive: dining and staff.

Posted by , from County Antrim on 7 Nov 2017

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4 out of 5
No parking, car park a block away cost 28 pound for the night

Posted by on 3 Nov 2017

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Property Features

The Merchant Hotel offers its guests a full-service spa, a health club, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian Belfast hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Built in 1860
  • Full breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Belfast Central Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Merchant Hotel offers 62 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Memory foam beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

The Great Room – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Spa Services

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Merchant
  • Merchant Belfast
  • Merchant Hotel
  • Merchant Hotel Belfast
  • The Merchant Hotel Hotel
  • The Merchant Hotel Belfast
  • The Merchant Hotel Hotel Belfast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.