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Holiday Inn Express Bilbao by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Bilbao by IHG

Serves lunch and dinner
Exterior
Terrace/patio
Exterior
Down duvets, individually furnished, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

View in a map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Guggenheim Museum Bilbao
    ‪9 min drive‬
  • Plaza Nueva
    ‪9 min drive‬
  • San Mames Stadium
    ‪10 min drive‬
  • Bilbao (BIO)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(47 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Down duvets, individually furnished, desk, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(40 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(26 reviews)
  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel New Bilbao Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 722 reviews
The price is €97
includes taxes & fees
29 Sept - 30 Sept
Hotel New Bilbao Airport

About this property

Holiday Inn Express Bilbao by IHG

Eco-certified hotel with free breakfast and airport shuttle service
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Bilbao by IHG. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Guests have great things to say about the breakfast and the clean accommodations
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express Bilbao by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3-star Derio hotel is smoke free.

Guests are served free buffet breakfast on weekends from 5:00 AM to 10:30 AM.
Snack bar - This bar serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekends 5:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Snack bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI-01225
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1006 reviews
Rating 8 - Good. 319 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Great air con and breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Bruce

Travelled with group
Disliked: Amenities, property conditions & facilities
We had no Air Conditioning and the staff didn’t offer to move us on gave an email address the next morning to send a complaint
Stayed 1 night in May 2025

4/10 Poor

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an early flight Sunday morning, which is why we booked this hotel so close to airport. Noise from other inconsiderate guests, including a huge group of children shouting aa they came up and down in the lift on 3 occasions, and a group of young men sitting in the corridor, talking loudly just outside our room at midnight, made it inpossible to sleep. The staff really need to monitor this..we had to ask the other guests to be quiet. I am sure we are not the only people trying to get some sleep before early flights. We would not recommend this hotel unless management get this behaviour under control. Staff showed little or no concern
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect choice before departure from BIO.
Stayed 1 night in Jun 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wea fine.
Stayed 1 night in May 2025

8/10 Good

Scott

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Stayed 1 night in May 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Madara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Close to the airport. Great transportation. Staff helpful. Great.
Stayed 1 night in May 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started our stay here and also ended it here. Its location near the airport was excellent. Wenould stay here again.
Stayed 1 night in May 2025

8/10 Good

Marcileide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos ido en familia para pasar una noche ya que teníamos un evento en la ciudad. El trato ha sido muy bueno con el chico de la recepción y el desayuno estaba bien pero con pocas opciones. La habitación amplia, las camas y almohadas confortables. Sin quejas.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Bilbao and surrounding cities in a short stay. Value for money for breakfast and shuttle to the airport. Friendly staff. Muchas gracias!
Stayed 3 nights in May 2025

10/10 Excellent

Marie

Stayed 2 nights in May 2025

8/10 Good

Hector

Stayed 1 night in May 2025

10/10 Excellent

Pavol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for early morning flight. Comfort shutttle and breakfast available since 5 am.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for a night while waiting for a flight,nice breakfast and a courtesy bus makes it easy.
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel staff was wonderful. Carolina was wonderful giving us many tips on visiting Derio next door and other places in the area. She was very helpful and a wonderful person.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Very clean and polite staff a little bit further away from the city but very good for the airport
Stayed 3 nights in May 2025

2/10 Terrible

Christian

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, close to the airport. Very comfortable and exceptionally clean.
Stayed 1 night in May 2025

8/10 Good

Melanie

Stayed 1 night in May 2025

8/10 Good

zofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location if you are coming or going from the airport. Very good food!.
Stayed 1 night in May 2025

4/10 Poor

Gerard F

Disliked: Property conditions & facilities
There was a large water leak in a restaurant attached to the hotel. This resulted in fire alarms going off throughout the hotel and people evacuating their rooms. The alarms could not be turned off until the police arrived, which was approximately 40 minutes later. To add insult to injury, we awoke to no hot water, and then the water being turned off completely at 9 am for repairs which we were told would take several hours. The hotel did not offer any form of credit or compensation when we checked out. Just a “sorry for the inconvenience “. Hotel should have a policy of some form of credit for a bad situation like this. You can’t simply blame the attached restaurant when it affects your business.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude shuttle pick-up. Rude check-in service. Restaurant was flooded when we arrived, alarms going off and no one to greet us upon arrival. Eventually all we got was “wait!” While the only 2 staff members were running around with the police. Woman who eventually was checking us in was not understanding we had 2 reservations for the 3 of us, then not understanding which 2 of us were together. No apologies, no thank you for your patience!
Stayed 1 night in May 2025